Jack's

5375 AL-68, Collinsville
(256) 472-0178

Recent Reviews

Ray Vickers

Burgers was cold at lunch time.

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Cheeseburger

beverly hamilton

Great food and good

Atmosphere: 5

Food: 5

Service: 5

Richard Hartline

This is the best Jacks restaurant I’ve ever been to. Stopped this morning to get a steak biscuit, and both the biscuit and the steak were fresh cooked and delicious. The people who worked there were very friendly and helpful. This Jacks also has truck parking, and there were many truckers there (which is always a good indication of good food).Parking: Plenty of car parking and a large parking lot for trucks.

Atmosphere: 5

Food: 5

Service: 5

Charity Haney

Drive thru was quick, hot and good food as always!!! 5 am!!

Atmosphere: 5

Food: 5

Service: 5

Camille Lindsey (Cami)

Parking: You have parking close to building and parking all aroundWheelchair accessibility: They have ramps going in and out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers

Cody Beardsley

Don't come here they will get your hamburger wrong and the fries taste to much salt

Amanda Larimore

Nice restaurant since they renovated it! Employees very polite & nice. Food was good.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheeseburger

Heather Harvey

I have been working there for almost 2 months but have been going there for years. It has gotten better thru the years.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Cheeseburger, Biscuits and Gravy Hashbrowns, Chicken Tenders, Chicken Fingers

Melissa Grace

This Jack’s is going downhill. The employees are loud and rude and their appearance was unclean. Lobby was dirty, bathrooms are dirty, employees looked dirty. Food was not up to standards. And as we were leaving an employee was smoking pot next to our car. Go next door to Burger King. It may be better.

Atmosphere: 1

Food: 3

Service: 3

Nick P.

Sit in drive though for 17 minutes waiting on one order. Have to go in to get it and given the completely wrong order. What a joke

Mauna Jennings

I will never eat at this Jacks again. They got an 86 score and it shows. My boyfriend asked for plain with extra cheese and instead of getting a new bun they just scrapped off the condiments. What if he was allergic to ketchup or something?! They didn’t drain the grease from the pattys. Photo shown below of the nasty greasy mess. Absolutely disgusting. Learn how to drain grease and the bathrooms were disgusting too. I had to squat over the toilet because I didn’t feel comfortable actually sitting on the toilet seat. This Jacks needs to be shut down until proper cleanliness training has been done.

Atmosphere: 2

Food: 1

Service: 2

Christiana Treischmann

People were very nice and helpful. Chicken tenders were crispy and good sized but bland.

Atmosphere: 5

Food: 3

Service: 5

Penny Woodford

Ladies bathroomNo toilet paper in 2 of the 3 stallsThe toilet paper that was in the 1 stall was just placed on top of holderThere was no soap or paper towelsThere was loose toilet paper on the floorIt was around 10 amMakes you wonder about cleanlinessNo---after seeing condition of restroom I did not order any food

Kristina Hernandez

I usually get food here on my way home, but today had the worst experience my order was wrong and this girl that work on the drive thru was so rude, me feel like if Iwas asking for free food or what! That's just so wrong.... ? ? ? ?

Atmosphere: 1

Food: 4

Service: 1

Grover

Great food , nice people, awesome location .. good prices also .

Atmosphere: 5

Food: 5

Service: 5

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