Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
5375 AL-68, Collinsville
(256) 472-0178
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Place was busy, but service was terrible. Behind counter in cooking area was filthy! Associate threw chicken right in front of us! She was extremely rude and more worried about getting off shift than taking care of customers. Never again will I go to one of these places when I’m the area
My husband and I were the only two people inside the restaurant ordering. 2 people came in and ordered after us. We Waited 20 minutes and still no food. 4 orders went out through the drive through while we waited. At least 2 workers were on cell phones. We asked for a refund and left.
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 4:30AM - 10PM |
Jack's Family Restaurant in Collinsville, AL, is known for its good food, friendly service, and nice atmosphere. Many customers appreciate the staff, especially Frankie, Kaitlyn, Hannah, Heather, Eddie, Gary, and Amanda, who create a welcoming environment. Roger and Hannah are highlighted for their exceptional service, with Hannah even going out of her way to help a customer retrieve forgotten apple pies. The restaurant serves popular dishes like the best chicken fingers and a tasty after 4 p.m. meal featuring chop steak and gravy for a great price. While most experiences are positive, some customers have mentioned issues like cleanliness and organization, particularly during busy times. Despite this, the overall sentiment is that Jack's Family Restaurant feels like home, with dedicated employees who go above and beyond for their guests.