VERY UNPROFESSIONAL experience at this location on more than one occasion. Constant bickering employees with each other as well as right out complaining about colustomers within ear shot. Why work there if you’re so unhappy with the job?
Atmosphere: 1
Food: 1
Service: 1
StarDust- AuraSoul
The foods I had been ordered some Mc-Nuggests, some fries, & Sweet Tea couple times from there recently.. The foods was okay.. Other than that's the only thing I can say positive about them was the Sweet Tea drink some McFlurry Oreo to go too.. It was the best sweet Tea & the McFlurry Oreo was the best delicious like as sweet ice cream yummy!! 😋
Atmosphere: 5
Food: 3
Service: 5
Belinda Lawley
Employee very rude got sick from the food
Atmosphere: 3
Food: 1
Service: 1
Crystal Kelley
First the cashier told my fiancé we couldn’t modify a quarter pounder and then when they finally allowed us to and we paid extra for the modifications our food still wasn’t right. They were very rude, lazy, and unprofessional. My daughter didn’t even get a toy with her happy meal and the fries were cold and tasted like they had been sitting there for several hours. Worst experience we have ever had with a McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Niki Wilkinson (niki)
My order was21.20 I gave the guy at drive through 40$ got home opened the receipt up that had the change in it and only had 6$ and some change . It’s suppose to have been 18.20 gave back to me
Dewey Garrett (DewDrop)
Yes enjoy it very much 🤩
Atmosphere: 5
Food: 4
Service: 5
Rose Roysden
Went through drive thru none came to the window to take my order. I moved to the next window. The lady didnt even look at me when I pulled up to the first window then walked off. The last window took my card and when I got home with my food it wasn't even my order. Come on guys....do better!
Atmosphere: 1
Food: 1
Service: 1
That Cowboy
Every time I go through the drive thru there's a manager who has a terrible attitude and terrible customer service. She SCREAMS over the microphone at customers, won't even let me answer the questions that she is asking me. One time I had pulled up and her employee started taking me order then she took over and screamed at me, asking what I wanted. I work long shifts and just want to come through and be treated like a human being, not screamed at for asking someone to so their job. 9/10 times if she's there I refuse to go through the line or even inside to order.
Atmosphere: 1
Food: 3
Service: 1
Bella Kane
Horrible please fire the black older man or make him not a manager anymore.. it always seems to be an issue with him.. my daughter explained that she went to get a McFlurry and usually they put MMS on top of the McFlurrys once mixed in every location does this.. but he charged her extra 27 cent for something every location does.. I just simply told her to tell the employees next time DONT let him touch her food or let him make it. Weeks ago she asked him if the ice cream machine was workint and he just sighed very loudly in the mic saying it’s always working.. please get him in check.
Kayla K
Got some nuggets and fries and the fries were incredibly limp and half cooked. Asked for fresh fries and they were perfect, but shouldn't have happened in the first place
Had big mac just fell all to pieces, don't understand why the chair ,table are crews to the floor, the table about couple feet from the chair, want be eating there anymore. That for sure.
Food: 1
Service: 3
Rocker dude
The McDonald's in Columbiana is really nice and clean. Food is always good and the people are super nice. Lizzy the manager is awesome!
Samantha Herring
Ordered large fries and it was filled has a small yall have to do better 🙄
Mohammed Alshuaibi
Today April 2 /25 i try to order at 10:20 pm but thay told me close!! Pls change opening time in Google map.
Matthew Trattles
I've called this location 3 times in regard to a tax question for a former employee. They let the phone ring and ring until they pick up and hang up.
VERY UNPROFESSIONAL experience at this location on more than one occasion. Constant bickering employees with each other as well as right out complaining about colustomers within ear shot. Why work there if you’re so unhappy with the job?
Atmosphere: 1
Food: 1
Service: 1
The foods I had been ordered some Mc-Nuggests, some fries, & Sweet Tea couple times from there recently.. The foods was okay.. Other than that's the only thing I can say positive about them was the Sweet Tea drink some McFlurry Oreo to go too.. It was the best sweet Tea & the McFlurry Oreo was the best delicious like as sweet ice cream yummy!! 😋
Atmosphere: 5
Food: 3
Service: 5
Employee very rude got sick from the food
Atmosphere: 3
Food: 1
Service: 1
First the cashier told my fiancé we couldn’t modify a quarter pounder and then when they finally allowed us to and we paid extra for the modifications our food still wasn’t right. They were very rude, lazy, and unprofessional. My daughter didn’t even get a toy with her happy meal and the fries were cold and tasted like they had been sitting there for several hours. Worst experience we have ever had with a McDonalds.
Atmosphere: 1
Food: 1
Service: 1
My order was21.20 I gave the guy at drive through 40$ got home opened the receipt up that had the change in it and only had 6$ and some change . It’s suppose to have been 18.20 gave back to me
Yes enjoy it very much 🤩
Atmosphere: 5
Food: 4
Service: 5
Went through drive thru none came to the window to take my order. I moved to the next window. The lady didnt even look at me when I pulled up to the first window then walked off. The last window took my card and when I got home with my food it wasn't even my order. Come on guys....do better!
Atmosphere: 1
Food: 1
Service: 1
Every time I go through the drive thru there's a manager who has a terrible attitude and terrible customer service. She SCREAMS over the microphone at customers, won't even let me answer the questions that she is asking me. One time I had pulled up and her employee started taking me order then she took over and screamed at me, asking what I wanted. I work long shifts and just want to come through and be treated like a human being, not screamed at for asking someone to so their job. 9/10 times if she's there I refuse to go through the line or even inside to order.
Atmosphere: 1
Food: 3
Service: 1
Horrible please fire the black older man or make him not a manager anymore.. it always seems to be an issue with him.. my daughter explained that she went to get a McFlurry and usually they put MMS on top of the McFlurrys once mixed in every location does this.. but he charged her extra 27 cent for something every location does.. I just simply told her to tell the employees next time DONT let him touch her food or let him make it. Weeks ago she asked him if the ice cream machine was workint and he just sighed very loudly in the mic saying it’s always working.. please get him in check.
Got some nuggets and fries and the fries were incredibly limp and half cooked. Asked for fresh fries and they were perfect, but shouldn't have happened in the first place
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Had big mac just fell all to pieces, don't understand why the chair ,table are crews to the floor, the table about couple feet from the chair, want be eating there anymore. That for sure.
Food: 1
Service: 3
The McDonald's in Columbiana is really nice and clean. Food is always good and the people are super nice. Lizzy the manager is awesome!
Ordered large fries and it was filled has a small yall have to do better 🙄
Today April 2 /25 i try to order at 10:20 pm but thay told me close!!
Pls change opening time in Google map.
I've called this location 3 times in regard to a tax question for a former employee. They let the phone ring and ring until they pick up and hang up.
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