“Upon posting my review Cordell called me to discuss the issues and make my order whole. Cordell was professional and friendly. Went back the next day a Dre took care of everything since Cordell was off.(Cordell advised me he wouldn't be present but speak with Krystal). Cordell concerns about the order was impressive). Thank youNasty and expensive food. Soggy, very little meat and chicken. No flavor. Went back they were closed. Odd hours“
“What have you done?! The unique tortilla that has been Taco Casa’s difference since my childhood is gone! These are Ortega tortillas and you won’t convince me different. I’m so sad. The burritos, taco salad, and nachos are all different.“
“Food was delicious as always. I met the absolute sweetest little girl in the drive-thru last Saturday. She greeted us with a big smile and was so friendly. She said her name was Nae. My bag was missing a soft taco, she apologized and happily got it for me. You rarely see good customer service these days and I greatly appreciated her kind attitude. I wish I could give this 5 stars but while the window was open I overheard another girl making food and rude comments. Every time I come here when she's there she's always being loud, or talking about someone. I'm not telling anyone what to do, but maybe this restaurant should get more workers like Nae. This girl needs a raise!“
“First of all, I'd like to say that my server Jarred was amazing. As soon as we were sat, my party & I were greeted with the most welcoming smile & personality. We were given the suggestion to try the Gardeners Margarita, as it was the most awarded drink on the menu, and I must say it's the best drink I've had in Tuscaloosa. Amazing vibes, amazing service. 10/10!!“
“Great place to go if you looking for official Mexican food. Complimentary chips and salsa, I had the fish taco dinner. Everything was cooked well and tasted better. Great beer with a 32oz draft option. The prices were really reasonable too. No complaints! Would definitely come back.“