Wendy's
3201 Buttermilk Rd, Cottondale
(205) 562-9458
Recent Reviews
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There was mold in my bread
Food was cold old sat there restaurant was dirty ordered a burger wrong meat bun hard as a rock and was super cold
Atmosphere: 1
Food: 1
Service: 4
We ordered a single cheeseburger with mustard, pickles and onion. We ordered a biggie bag with another cheeseburger with mustard pickle and onion. Ordered bbq sauce and ketchup. We received 2 bacon cheeseburgers with mayonnaise, lettuce, ketchup and tomatoes. No ketchup. No bbq sauce. This is twice in the last 2 visits.
Atmosphere: 1
Food: 1
Service: 1
Just went through a few moments ago. Dined in. The dining room and restrooms were gross. The drinks in the lobby were ALL flat, no carbonation and no ice either. We ordered 3 combos ($40), waited for our food at least 10 minutes. Fries were cold, burgers were all luke-warm with WAY too much ketchup. The worst Wendy’s meals were have ever had. We won’t be back.
Atmosphere: 1
Food: 1
Service: 2
I got food poisoning from their chili.
Atmosphere: 1
Food: 1
Service: 1
Ordered chicken sandwich biggie bag and 4 JR Cheeseburgers. Had to point out I didn’t get my nuggets, just an EMPTY BOX. Got my nuggets but the point is how do you put an empty box in the bag. My 4 cheeseburgers didn’t have any cheese but I had already left and wasn’t going back. Check your orders.
Atmosphere: 3
Food: 3
Service: 1
I made a mobile order for a maple bacon chicken croissant combo with the homestyle potatoes 😋 When I arrived, I was greeted & handed my order.. It was hot and fresh and tasted so good!
Atmosphere: 4
Food: 4
Service: 4
Don’t ever go here. There mobile pick up is a joke. The employees act like you are bothering them when you come in. And they are always out of something. Its the one
In Calhoun next to the pilot. Drive through employees are very rude also. They will not help you just tell you to move on. If they worked for me they would be fired on the spot. They give your restaurant a bad name.
Atmosphere: 3
Food: 3
Service: 1
I go to Wendy’s before work. Order the EXACT same thing. Double stack biggie bag ONLY MAYO!!!! Sweet chili sauce sprite no ice extra sweet chili sauce. I’ve worked fast food so I run The order down the same every time! This is THE SECOND TIME this week I’ve gotten to work and have a fully dressed burger! The order taker did not ring it up right and so they made what she punched in: please train the people to place the order as the customer states if they’re not going to relay the message of how it’s made! Ion care how much it cost I would Like what I asked For.
Food: 1
Service: 1
Drive thru associate rushed us to get out of her line
Restaurantji Recommends
The restaurant has a lot of seating. That's the best thing I can say about it
The worst is having a craving for something sweet and having to choose something from Wendy's.
I never cared for the frosty when first exposed to it in about 1977. Now they have frosty swirls and frosty fusions that are worse than the original frosty
Atmosphere: 4
Food: 1
Service: 2
Had to get refund for no chili, no problem it happens. Get down the road, burger was cold. Then to top it off, I ordered a baked potato and get a cold, russet potato thats not even cooked yet. I'll be reaching out to corporate for a refund.
Manager seems nice but her front of house is lost in the clouds.
Food: 1
Horrible customer service went through the drive through and was told we had to come in to order. What about disabled people and why have the drive through open?
Atmosphere: 1
Food: 3
Service: 2
I said nothing but mayo I got nothing but onions
Atmosphere: 5
Food: 1
Service: 5
This is by far the worst Wendy's their food is extremely cold I hope the lady didn't write my card number down because she was supposed to use not take my card anywhere even though I kept my eye on her but I was supposed to use the machine of front counter that's a lot of cameras in there I hope to God you did not write my card number down sway my card or any device this Wendy's I would never eat again at the food was horrible to the management please remind your cameras and you'll see what I'm talking about
Atmosphere: 1
Food: 1
Service: 1
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