Chipotle Mexican Grill

I experienced terrible service on Wednesday, September 10th. I arrived around 3:00 PM and noticed at least five crew members standing around, yet I received minimal assistance. When a crew member finally approached to take my order, I saw that there were very few fajita peppers available. I requested fresh ones, but instead of accommodating my request, she turned to another employee who bluntly told her No go to the drive-through bar for my fajitas. This lack of customer service and unwillingness to meet my needs was unacceptable. I will not be returning to this Chipotle again.

Atmosphere: 2

Food: 2

Service: 1

Well, I just got through eating at chipotle here in Cullman And I have to say it was pretty Damn good because I don't know why all these other people are saying bad things i give it a 5 star.

Atmosphere: 5

Food: 5

Service: 5

Food was cold and not fresh place was not clean the service was superb

Atmosphere: 1

Food: 1

Service: 5

Cleanest location I've ever been to! 10/10

Atmosphere: 5

Food: 5

Service: 5

Great food!!

Atmosphere: 5

Food: 5

Service: 5

Staff puts 3 huge scoops of rice and 1 level spoon of meat. For me,it's not worth the cost, bc, I only get rice,chicken and cheese in my bowl, and I pay $10.57. The food is good if you pay for extra meat but otherwise it just doesn't make sense.

Atmosphere: 3

Food: 4

Service: 3

Meat was too salty

I order online! On an app and the food was terrific the best chipotle I’ve ever had!! I called to ask a question but the answering was awful!! They definitely need to change that!! But the employee Katie I spoke to apologized and took care of it!!! She was friendly polite apologetic even tho it wasn’t her fault and took care of me!!! I’ve had chipotle a few times and this one was LITERALLY THE BEST!!!!!

Atmosphere: 5

Food: 5

Service: 5

Just not a fan of there food

Atmosphere: 1

Food: 1

Service: 1

This is hands down the worst chipotle experience I’ve ever had. Not only did we go 20 minutes out of of way to this location, all the boys were starving unlike any other. When I get to the first and most important station, I asked the lady for extra white rice and you would’ve thought she was trying to ration for 100 people. As you can see in the picture my burrito genuinely looks like a piece of laffy taffy. Never come here even if you are have not eaten for days and this is your only option.

Atmosphere: 1

Food: 1

Service: 1

Out of all of he many Chipotles I have been too in many states, this location is by FAR the best. No matter what time you go, they are always fully stocked and fresh. Thank you! We always visit when we’re in the area.

My first and last time to eat at Chipotle Grill. Grossist burrito I've ever had. Who knew you would be charged for ever thing added to it. I know now why the dining room was empty when I came in. They were next door at Slims Chicken. I guess because they couldn't afford a $20.00 burrito.

Dasher Beware!

Chipotle needs to adjust their food prep timing in the DoorDash app so that the food is ready by the time someone arrives to take the order to its destination.

I arrived to chipotle to receive an order and was told that the order wasn’t ready yet but they were “working on it and it would be ready soon”. At this time four people walked in the door and up to the counter behind me in line and began ordering one by one as their orders were prepared in front of them and proceeded to check out and receive their orders. Once they were out of the way one of the workers began to prepare the order that I had been waiting for and was told “sorry for your wait” as they (middle-aged dark-haired girl with a visor) handed the order to me with a smug look on their face and complete disregard for the customer that had the online order and for me who is losing money for every second of my time that is wasted standing there waiting for something that should’ve already been done.

Kim is awesome! Thank you for your help. Made the experience fun! Definitely coming back.

Very comfortable atmosphere, the employees are amazing.