The young lady who took my order on November 26th was noticeably rude and lacked even the most basic customer service skills. I get that everyone is trying to work and make a living, but if you choose a job in the food industry—especially one where you interact with customers all day—you should at least make an effort to be polite and professional.
Customer service isn’t optional. It’s part of the job description. A simple greeting, a decent attitude, and basic respect go a long way. Unfortunately, none of that was shown during my visit, and it definitely affected my experience.
Atmosphere: 3
Food: 4
Service: 1
Jimmy D Cantrell Jr
One of my all time favorite places to eat
Atmosphere: 5
Food: 5
Service: 5
I'm x Cc
It very fun and a nice place
Atmosphere: 5
Food: 5
Service: 5
Glinda Singleton
Always satisfied with the service and food.
Christy M
Came through drive-thru, three cars in front of us. Waited five minutes, said hello a few times- no response. Some acknowledgement of "please wait" would've been sufficient.
Forgot to take pictures, but we received food that was fresh. Some people are not the most smiling people but our food was good and she didn't have an attitude
Atmosphere: 4
Food: 4
Service: 3
Marc Bounds
Haven't had the Captain's in several years. It didn't let me down.
Wonderful food made by even more wonderful and beautiful people! Everyone there is a joy to be around! More like family than a restaurant!
Atmosphere: 5
Food: 5
Service: 5
Rachel W
Pricey but worth it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Fish with Mac and Cheese and Okra, Hush Puppies, 4 Piece Chicken Meal, Grilled White Fish & Shrimp Skewer Meal, Wild Alaska Salmon Meal
Elidhe96
Wonderful food made by even more wonderful and beautiful people! Everyone there is a joy to be around! More like family than a restaurant!
Atmosphere: 5
Food: 5
Service: 5
Terrie Watson
Pleasant conversation with the cashier. Everything was well stocked & clean. Lunch was very good ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Hand-Breaded Chicken & Fish Family Meal
The young lady who took my order on November 26th was noticeably rude and lacked even the most basic customer service skills. I get that everyone is trying to work and make a living, but if you choose a job in the food industry—especially one where you interact with customers all day—you should at least make an effort to be polite and professional.
Customer service isn’t optional. It’s part of the job description. A simple greeting, a decent attitude, and basic respect go a long way. Unfortunately, none of that was shown during my visit, and it definitely affected my experience.
Atmosphere: 3
Food: 4
Service: 1
One of my all time favorite places to eat
Atmosphere: 5
Food: 5
Service: 5
It very fun and a nice place
Atmosphere: 5
Food: 5
Service: 5
Always satisfied with the service and food.
Came through drive-thru, three cars in front of us. Waited five minutes, said hello a few times- no response. Some acknowledgement of "please wait" would've been sufficient.
Service: 1
Love eating here.
Very efficient!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hush Puppies, Clam Strips, Coleslaw
Drive through
Food: 4
Service: 5
Recommended dishes: 1 Piece Batter Dipped Fish
Forgot to take pictures, but we received food that was fresh. Some people are not the most smiling people but our food was good and she didn't have an attitude
Atmosphere: 4
Food: 4
Service: 3
Haven't had the Captain's in several years. It didn't let me down.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Fresh food and quick service.
Atmosphere: 4
Food: 5
Service: 4
Wonderful food made by even more wonderful and beautiful people! Everyone there is a joy to be around! More like family than a restaurant!
Atmosphere: 5
Food: 5
Service: 5
Pricey but worth it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Pepper Fish with Mac and Cheese and Okra, Hush Puppies, 4 Piece Chicken Meal, Grilled White Fish & Shrimp Skewer Meal, Wild Alaska Salmon Meal
Wonderful food made by even more wonderful and beautiful people! Everyone there is a joy to be around! More like family than a restaurant!
Atmosphere: 5
Food: 5
Service: 5
Pleasant conversation with the cashier. Everything was well stocked & clean. Lunch was very good ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Hand-Breaded Chicken & Fish Family Meal
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