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“UPDATE. The manager Tamika spoke with me, personally called me and invited me back. I wasn't sure when we would be back but a few weeks later we came in and she had told me she retrained the employees with how to make matcha and they were much more personable. Now when I go to this Target, I stop by here if the line isn't crazy long! I have had a much better experience. I have never had a manager reach out to me directly and actually listen to my concerns! 10/10 now.
Terrible service, extremely slow. Didn't make the drink right, when I took a drink as I walked away I couldn't even try to finish the drink, I came back to get them to remake it and they didn't even acknowledge me after finishing the drink they were on. I tossed it and called corporate as soon as I got in the car.“
“I would have given 5 stars but for one thing. Every time I come through the drive thru this one location never puts sleeves on their hot drinks. I can't imagine that there is a majority of people who love their hands burnt on the thin paper cup holding liquid at the temperature of a small sun. I can almost guarantee that if they would just make it a practice to always put sleeves on all hot drinks no one will complain. Other than that, this place is great!“