Oh Wow!! Fireworks went off when I tasted my sushi roll! ✨✨✨ I had the Miami Vice roll, and it was THE BEST sushi I have ever had. I don’t say that lightly, I have traveled to many states and have been out to eat sushi in many restaurants . Jordan was also an excellent and knowledgeable waitress helping me to avoid gluten at my request. She even brought a gluten free soy sauce to my table and recommended I have the chef drizzle chili sauce on my roll instead of the sauce it normally is drizzled with. Great call Jordan! It was an exceptional experience at Shanghai Cottage. Happy New Year!
Atmosphere: 5
Food: 5
Service: 5
Katherine Knowles
Best shishi ever! Super friendly employees. They made my daughter's birthday a day to remember 💗
Atmosphere: 3
Food: 5
Service: 5
Chris Francis
Always tasty! High quality.
Atmosphere: 5
Food: 5
Service: 5
Nick Allen
I always take my friends here when they are in town. Always a hit!
Atmosphere: 5
Food: 5
Service: 5
Justin Blake
Every thing was unorganized and it was a terrible experience as a whole this evening there were two individuals running around like crazy practically screaming and getting upset with each other it would seem as if it was the manager and the male server their service was poor at best and I would not recommend but the food was amazing.
Atmosphere: 1
Food: 4
Service: 1
Carl Bellomo
Once again the food was delicious, but the service and atmosphere was poor at best, we felt very unwelcomed with the least amount of effort put in only to get worse once our server Jenna arrived with no hello or charm whatsoever 😕. We've been there multiple times before and never experienced this lack of appreciation. The male server was in a tirade complaining to another customer about how tired and bored he was and all the conservatives that live here and how horrible it is here. I understand maybe this wasn't his best moment but it's no excuse for us to have to hear that conversation. I'm sorry to say that after spending a hundred bucks before tip in which one wasn't earned but was left anyways we will not be coming back 😞. We don't have to agree on lifestyle or politics, but that's not the place to discuss either!
Atmosphere: 2
Food: 5
Service: 1
Britain Lord
Do not eat here if you are concerned about food allergies. I called to ask if they had tree nuts present in the restaurant, as I always do to protect myself from eating where I could be exposed to a deadly allergen of mine. They told me no, only peanuts were present. I asked if they were absolutely sure there were no tree nuts. I hear the man on the phone consult another employee in the background who then confirmed that there were no tree nuts present. I say thank you and proceed to look at the menu online before calling back to place an order. To my surprise, I notice shrimp with honey glazed walnuts on the menu. Hoping it was just an old menu, I call back to see if they still had that entree to be sure. A lady confirmed that they DO have walnuts present. How can I trust a restaurant with the safety of my food and my allergy when multiple employees of yours cannot correctly verify that my allergen is present? How do your employees not know the menu? Allergens should be taken seriously, as you could have someone’s life in your hands. I will not be eating here, nor recommending this restaurant to others with allergies.
Britain E'lise
Do not eat here if you are concerned about food allergies. I called to ask if they had tree nuts present in the restaurant, as I always do to protect myself from eating where I could be exposed to a deadly allergen of mine. They told me no, only peanuts were present. I asked if they were absolutely sure there were no tree nuts. I hear the man on the phone consult another employee in the background who then confirmed that there were no tree nuts present. I say thank you and proceed to look at the menu online before calling back to place an order. To my surprise, I notice shrimp with honey glazed walnuts on the menu. Hoping it was just an old menu, I call back to see if they still had that entree to be sure. A lady confirmed that they DO have walnuts present. How can I trust a restaurant with the safety of my food and my allergy when multiple employees of yours cannot correctly verify that my allergen is present? How do your employees not know the menu? Allergens should be taken seriously, as you could have someone’s life in your hands. I will not be eating here, nor recommending this restaurant to others with allergies.
Parker Sweet
Decent spot for lunch. Much better quality food than you'll find at your garden variety Chinese takeaway, that's for sure. Still more veggies cluttering the fried rice than I would prefer. Great little springroll appetizers. I recommend the sesame chicken.
Small dining room, so not recommended for parties larger than 4.
Our food was absolutely amazing, me and my wife were both surprised. I had the sesame chicken with fried chicken and she had chicken lo mein with fried rice. The food was very tasty without leaving you with that nasty greasy feeling. We also tried some appetizers, fried dumplings and crab rangoons, I loved the dumplings and my wife said she loved the rangoons which is a big compliment from her. The sushi also tasted very fresh though we did just have some California rolls we really enjoyed them and the quality. Everything was amazing, will be back.
Atmosphere: 5
Food: 5
Service: 5
C K
I recommend the sesame chicken.
Tiffany McLellan
As someone who actually witnessed this entire exchange from the bar while peacefully trying to enjoy my sushi, I feel compelled to set the record straight after reading the nonsense posted by @AnnaRiley Stimpson and @G O.
The server you're targeting is one of the most competent, patient, and respected people on staff at Shanghai Cottage. I’ve been coming here for years and have never once seen him act unprofessional, let alone “scream” at a table.
What I did witness was a couple of entitled guests asking wildly unnecessary questions (like requesting a blanket???) and pestering him about the duck, which is clearly labeled as “half” or “full” on the menu. Google exists. You even had a laptop out. So what exactly were you struggling with? And if you’re going to show up in camo like you're headed on a duck hunt, maybe have the sense to know that “half a duck” doesn’t mean a whole flock.
This man didn’t “take his stress out” on you. YOU WERE THE STRESS! You created the chaos and then tried to twist the story on Google reviews. The only thing “unhinged” in that room was your behavior. He handled it better than most would have and honestly showed a level of restraint you didn’t earn. Just because someone won’t coddle your nonsense doesn’t make them rude.
AnnaRiley Stimpson
Waiter with a mullet and a bad attitude refused to tell us the portion size of the duck. He was very incompetent and rude. Then he started screaming at us and telling us to google it. I thought he worked here? We left immediately after and we had to pay for our food still. The manager also did not do her job in at least offering a discount after their unhinged waiter decided to take his stress on guests he’s supposed to wait on.
G O
Server was disrespectful.we asking how big the portion size of a meal was and he got got loud with are table.very disrespectful and talked about us to his other customers.0/10
Oh Wow!! Fireworks went off when I tasted my sushi roll! ✨✨✨
I had the Miami Vice roll, and it was THE BEST sushi I have ever had. I don’t say that lightly, I have traveled to many states and have been out to eat sushi in many restaurants .
Jordan was also an excellent and knowledgeable waitress helping me to avoid gluten at my request. She even brought a gluten free soy sauce to my table and recommended I have the chef drizzle chili sauce on my roll instead of the sauce it normally is drizzled with. Great call Jordan! It was an exceptional experience at Shanghai Cottage. Happy New Year!
Atmosphere: 5
Food: 5
Service: 5
Best shishi ever! Super friendly employees. They made my daughter's birthday a day to remember 💗
Atmosphere: 3
Food: 5
Service: 5
Always tasty! High quality.
Atmosphere: 5
Food: 5
Service: 5
I always take my friends here when they are in town. Always a hit!
Atmosphere: 5
Food: 5
Service: 5
Every thing was unorganized and it was a terrible experience as a whole this evening there were two individuals running around like crazy practically screaming and getting upset with each other it would seem as if it was the manager and the male server their service was poor at best and I would not recommend but the food was amazing.
Atmosphere: 1
Food: 4
Service: 1
Once again the food was delicious, but the service and atmosphere was poor at best, we felt very unwelcomed with the least amount of effort put in only to get worse once our server Jenna arrived with no hello or charm whatsoever 😕. We've been there multiple times before and never experienced this lack of appreciation. The male server was in a tirade complaining to another customer about how tired and bored he was and all the conservatives that live here and how horrible it is here. I understand maybe this wasn't his best moment but it's no excuse for us to have to hear that conversation. I'm sorry to say that after spending a hundred bucks before tip in which one wasn't earned but was left anyways we will not be coming back 😞. We don't have to agree on lifestyle or politics, but that's not the place to discuss either!
Atmosphere: 2
Food: 5
Service: 1
Do not eat here if you are concerned about food allergies. I called to ask if they had tree nuts present in the restaurant, as I always do to protect myself from eating where I could be exposed to a deadly allergen of mine. They told me no, only peanuts were present. I asked if they were absolutely sure there were no tree nuts. I hear the man on the phone consult another employee in the background who then confirmed that there were no tree nuts present. I say thank you and proceed to look at the menu online before calling back to place an order. To my surprise, I notice shrimp with honey glazed walnuts on the menu. Hoping it was just an old menu, I call back to see if they still had that entree to be sure. A lady confirmed that they DO have walnuts present. How can I trust a restaurant with the safety of my food and my allergy when multiple employees of yours cannot correctly verify that my allergen is present? How do your employees not know the menu? Allergens should be taken seriously, as you could have someone’s life in your hands. I will not be eating here, nor recommending this restaurant to others with allergies.
Do not eat here if you are concerned about food allergies. I called to ask if they had tree nuts present in the restaurant, as I always do to protect myself from eating where I could be exposed to a deadly allergen of mine. They told me no, only peanuts were present. I asked if they were absolutely sure there were no tree nuts. I hear the man on the phone consult another employee in the background who then confirmed that there were no tree nuts present. I say thank you and proceed to look at the menu online before calling back to place an order. To my surprise, I notice shrimp with honey glazed walnuts on the menu. Hoping it was just an old menu, I call back to see if they still had that entree to be sure. A lady confirmed that they DO have walnuts present. How can I trust a restaurant with the safety of my food and my allergy when multiple employees of yours cannot correctly verify that my allergen is present? How do your employees not know the menu? Allergens should be taken seriously, as you could have someone’s life in your hands. I will not be eating here, nor recommending this restaurant to others with allergies.
Decent spot for lunch. Much better quality food than you'll find at your garden variety Chinese takeaway, that's for sure. Still more veggies cluttering the fried rice than I would prefer. Great little springroll appetizers. I recommend the sesame chicken.
Small dining room, so not recommended for parties larger than 4.
Atmosphere: 4
Food: 4
Service: 5
Our go-to!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Our food was absolutely amazing, me and my wife were both surprised. I had the sesame chicken with fried chicken and she had chicken lo mein with fried rice. The food was very tasty without leaving you with that nasty greasy feeling. We also tried some appetizers, fried dumplings and crab rangoons, I loved the dumplings and my wife said she loved the rangoons which is a big compliment from her. The sushi also tasted very fresh though we did just have some California rolls we really enjoyed them and the quality. Everything was amazing, will be back.
Atmosphere: 5
Food: 5
Service: 5
I recommend the sesame chicken.
As someone who actually witnessed this entire exchange from the bar while peacefully trying to enjoy my sushi, I feel compelled to set the record straight after reading the nonsense posted by @AnnaRiley Stimpson and @G O.
The server you're targeting is one of the most competent, patient, and respected people on staff at Shanghai Cottage. I’ve been coming here for years and have never once seen him act unprofessional, let alone “scream” at a table.
What I did witness was a couple of entitled guests asking wildly unnecessary questions (like requesting a blanket???) and pestering him about the duck, which is clearly labeled as “half” or “full” on the menu. Google exists. You even had a laptop out. So what exactly were you struggling with? And if you’re going to show up in camo like you're headed on a duck hunt, maybe have the sense to know that “half a duck” doesn’t mean a whole flock.
This man didn’t “take his stress out” on you. YOU WERE THE STRESS! You created the chaos and then tried to twist the story on Google reviews. The only thing “unhinged” in that room was your behavior. He handled it better than most would have and honestly showed a level of restraint you didn’t earn. Just because someone won’t coddle your nonsense doesn’t make them rude.
Waiter with a mullet and a bad attitude refused to tell us the portion size of the duck. He was very incompetent and rude. Then he started screaming at us and telling us to google it. I thought he worked here? We left immediately after and we had to pay for our food still. The manager also did not do her job in at least offering a discount after their unhinged waiter decided to take his stress on guests he’s supposed to wait on.
Server was disrespectful.we asking how big the portion size of a meal was and he got got loud with are table.very disrespectful and talked about us to his other customers.0/10
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