Shanghai Cottage
22530 US-98 #250, Fairhope
(251) 928-6668
Recent Reviews
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Our food was absolutely amazing, me and my wife were both surprised. I had the sesame chicken with fried chicken and she had chicken lo mein with fried rice. The food was very tasty without leaving you with that nasty greasy feeling. We also tried some appetizers, fried dumplings and crab rangoons, I loved the dumplings and my wife said she loved the rangoons which is a big compliment from her. The sushi also tasted very fresh though we did just have some California rolls we really enjoyed them and the quality. Everything was amazing, will be back.
I recommend the sesame chicken.
As someone who actually witnessed this entire exchange from the bar while peacefully trying to enjoy my sushi, I feel compelled to set the record straight after reading the nonsense posted by @AnnaRiley Stimpson and @G O.
The server you're targeting is one of the most competent, patient, and respected people on staff at Shanghai Cottage. I’ve been coming here for years and have never once seen him act unprofessional, let alone “scream” at a table.
What I did witness was a couple of entitled guests asking wildly unnecessary questions (like requesting a blanket???) and pestering him about the duck, which is clearly labeled as “half” or “full” on the menu. Google exists. You even had a laptop out. So what exactly were you struggling with? And if you’re going to show up in camo like you're headed on a duck hunt, maybe have the sense to know that “half a duck” doesn’t mean a whole flock.
This man didn’t “take his stress out” on you. YOU WERE THE STRESS! You created the chaos and then tried to twist the story on Google reviews. The only thing “unhinged” in that room was your behavior. He handled it better than most would have and honestly showed a level of restraint you didn’t earn. Just because someone won’t coddle your nonsense doesn’t make them rude.
Waiter with a mullet and a bad attitude refused to tell us the portion size of the duck. He was very incompetent and rude. Then he started screaming at us and telling us to google it. I thought he worked here? We left immediately after and we had to pay for our food still. The manager also did not do her job in at least offering a discount after their unhinged waiter decided to take his stress on guests he’s supposed to wait on.
Server was disrespectful.we asking how big the portion size of a meal was and he got got loud with are table.very disrespectful and talked about us to his other customers.0/10
Back since a long time ago. Love the food. They also have great cocktails when not driving.
Atmosphere: 5
Food: 5
Service: 5
Ate there this afternoon. Amazing food and some really good seasonal cocktails. Service was wonderful.
Really good food and service with fair pricing. Not overly breaded or full of onions just good food. The Egg drop soup was the best I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Rather unfriendly vibe. No hello greeting, welcome, smile or anything of the like. A lesson in customer relations is sorely needed here. Will not return because of it.
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Atmosphere: 1
Food: 3
Service: 1
Love the atmosphere, the service is phenomenal. The food is great, there is room for improvement, but it is still great non the less. Overall, it was a great experience, and I would definitely come back to eat here again and try other dishes and rolls. I really loved the crab rangoons!
Wheelchair accessibility: There is a ramp to get onto the sidewalk.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crab Rangoon
Restaurantji Recommends
Poor quality food and poor customer service. They screwed up our take away order, and I paid $18 for 4 pieces of thin salmon. Instead of compensating me for their mistake they said they would put a credit on my next order. Not great. Was not planning on going back but let’s see if they will honor the credit if do go back.
Food: 1
Service: 1
Delicious food, wonderful staff. They are always very welcoming and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Crab Rangoon, Orange Chicken, Kung Pao Chicken
Check out this Yelp review for Shanghai
Atmosphere: 1
Food: 3
Service: 4
Have visited with my boyfriend several times. We love this place because the food is fresh, delicious, and served by helpful and courteous wait staff! Our favorite is the egg drop soup, they have the best we've been able to find in the area!
Parking: Shares the parking lot with Publix so lots of spots relatively close.
Atmosphere: 5
Food: 5
Service: 5
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