Smoothie King
199 Baldwin Square Ste 101, Fairhope
(251) 929-3804
Recent Reviews
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Takes FOREVER!!!
Atmosphere: 2
Food: 3
Service: 1
Best customer service experience! Will be back again and again.
Atmosphere: 5
Food: 5
Service: 5
My favorite place for smoothies and smoothie bowls! I’m there probably there at least twice a week. The staff is always friendly and my order is always ready quickly. The PB Swizzle is my new favorite treat!
Atmosphere: 5
Food: 5
Service: 5
The employees are very courageous and knowledgeable. Your order comes quickly and there are numerous options that are great.
Atmosphere: 4
Food: 4
Service: 5
Ava was quick and showed excellent customer service!
Food: 5
Service: 5
Marisol and Addi are amazing!!
Atmosphere: 5
Food: 5
Service: 5
The smoothie was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Surf
My favorite smoothie king location! Marisol makes the best smoothies and provides top notch customer service 🥤give her a raise !
Worst customer service of any sk I’ve ever been to. It was like I ruined the person’s day that took my order.
Atmosphere: 1
Food: 3
Service: 1
Everyone is polite and gives great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Go Coconuts Bowl
Restaurantji Recommends
BAD CUSTOMER SERVICE!
This one lady when she speaks to you at the drive through has some can attitude (like she just doesn’t want to be there) and doesn’t even great you at all. They gave me my wrong order plenty of times, it’s like they don’t know what they are doing. And they also don’t give you a receipt or ask you if you want one which they should. Have always gotten my smoothies there but since they have changed staff they are not doing well and should either treat you good or leave.
Atmosphere: 1
Food: 1
Service: 1
Always good!
Food: 5
Service: 5
Walked in and was immediately greeted by a young woman smiling brightly her names Nevaeh she was extremely nice and polite and very helpful throughout my entire visit my pineapple surf which i got at her recommendation was exceptional 10/10 all the way around great product fantastic customer service will be visiting again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Surf
I normally order the smoothie bows which are like my favorite things for lunch. I ordered them at least twice a week . I placed the order today for 2 smoothie bowls. Drove back to work. My drive which is five minutes away. and When i started to eat my smoothie bowl, it was completely melted. To the point it poured out and spilled. I called and complained, and the manager told me there was nothing they can do, because they do not issue refunds, that the order shouldnt have melted because they made it . The order was melted because it was so hot outside. And that's just the way it is, so I could not receive A. Refund. I told her that that was unacceptable. I then spoke with the owner Shanna who told me that unless I brought her the product I would not receive refund because she would have no way to know if i had eaten the bolws.I stated that I had the receipt and what was only on an hour lunch break. The manager seemed disinterested and told me. I would have to bring the order back today and receive my refund. I was pretty much accused of trying to get something for free. The owner even hung up the phone while I was still talking. I am very disappointed and will not ever spend my money at that location. I have never been treated so rudely. If I could give negative stars I would!
Atmosphere: 1
Food: 1
Service: 1
Whoever has been blending the smoothies lately is doing much better job. Several months ago I debated not going anymore because it was so bad. Chocolate hulk would have chunks of ice and pecans. So much better
Atmosphere: 5
Food: 5
Service: 5
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