No signage at all indicating they are drive thru only. They just let you sit at the stall until you just get frustrated and leave.
Doris Bonner
Great service. Friendly employees
Atmosphere: 5
Food: 5
Service: 5
Tennille Harris
I just wanted to take a minute to give credit where it is deserved. A few days ago I stopped and grabbed dinner for my family, the food was not very tasty. I spoke to the GM and he advised me that he was sorry that we were not satisfied and for me to save the receipt and come back when I was ready for the meal to be replaced at no charge. I was told to just ask to speak with a manager and it would be taken care of. I went today to get the meal replacement, the manager on duty, was super polite and was quite professional. He got the food cooked fresh and very tasty!! It's nice to see the progress the store has made since the new manager took over!! Thanks again!!
Atmosphere: 5
Food: 5
Service: 5
StuckinKS
Today was the second time I visited this Sonic location and will be the last. The chicken sandwich was over cooked and rubbery and the bun was over toasted. Tater tots were fine. No maraschino cherry(ies) in the cherry limeade. No napkins or starlight mint again either. I always tip and wish I hadn’t.
Atmosphere: 1
Food: 1
Service: 1
Pug Tatoe
Food was on par with sonic however we were in drive through for about 45 min but the guy running the window was an amazing employee clearly stressed with the influx or orders but handling it like a beast i’m not one to complain about wait times because i understand stuff happens but it was a while and id just like to applaud the employee at the window for his excellent service
Atmosphere: 3
Food: 3
Service: 5
Ryan Wooten
Kinda run down. The food was extra greasy and had no straws. It seems to be a trend where even at a decent wage you get the bottom of the barrel.
Atmosphere: 3
Food: 3
Service: 3
Michael Crocker
20 minutes to get two burgers, two dogs, and potatoes. Burgers and dogs sat out waiting for potatoes. No acknowledgement that order was taking inordinate amount of time. I was only person in line when I ordered. Manager rude. Food cold when I got home. Inefficient and poor attitude.
Atmosphere: 1
Food: 1
Service: 1
Paprika Faa
They got my order wrong... and then they FIXED IT and got it PERF
10/10 for real
Atmosphere: 5
Food: 5
Service: 5
Sarah pehler
Bailey (the guy with glasses) is always amazing!!! Our orders are always correct and he is efficient. His manager was chastising him(in front of us) concerning another customer that was ahead of us!! She was so unprofessional!!
Atmosphere: 3
Food: 5
Service: 5
TYWANNA LONG
And hour later keep your food! I go somewhere else! Sonic sucks!
Lunch rush .. doordash order ... 21 minutes ... at 15 min, the guy said the order was ready and just needed to be bagged, and then 7 minutes after that, it came out. Bad for me bad for the customer.
Get it together, Sonic ❤️
Service: 1
Sara Morales
Sonic used to be magical. I remember pulling up to full stalls in highschool after a football game. I remember music blaring over outside speakers. I remember the server would come skating over with fresh mozzarella sticks that would burn your mouth. I remember stealing my soon-to-be car at 15 years old just to have those fresh mozzarella sticks at 2 am. I remember moving away from Fairhope and bragging that our sonic was the best. Now, it is drive through only. Now, the parking lot feels lonely without the high school heathens. Now, there are no skates. Now, there is only silence. Now, the mozzarella sticks come cold. Now, they close at 11 pm. Now, they say " we don't make that anymore" instead of just putting ice cream in an orange slushy AFTER YOU ASK FOR AN ORANGE DREAMSCICLE
Atmosphere: 1
Food: 3
Service: 3
Sonya Camp
The food is awesome but the guy with long curly hair running the drive thru acts like it’s too much trouble for him to even be here. I would definitely recommend getting a different person to greet customers
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hot Dog, Tots
Randa Domingoes
Cokes tasted terrible. Hot dog was on the warm side. Liked the breakfast burrito.
Food: 2
Service: 4
Recommended dishes: Burrito
Luck Me
Sonic in Fairhope has to be the Slowest Restaurant in America I don’t think nobody in the world could beat there slow Time 😡😡😡
No signage at all indicating they are drive thru only. They just let you sit at the stall until you just get frustrated and leave.
Great service. Friendly employees
Atmosphere: 5
Food: 5
Service: 5
I just wanted to take a minute to give credit where it is deserved. A few days ago I stopped and grabbed dinner for my family, the food was not very tasty. I spoke to the GM and he advised me that he was sorry that we were not satisfied and for me to save the receipt and come back when I was ready for the meal to be replaced at no charge. I was told to just ask to speak with a manager and it would be taken care of. I went today to get the meal replacement, the manager on duty, was super polite and was quite professional. He got the food cooked fresh and very tasty!! It's nice to see the progress the store has made since the new manager took over!! Thanks again!!
Atmosphere: 5
Food: 5
Service: 5
Today was the second time I visited this Sonic location and will be the last. The chicken sandwich was over cooked and rubbery and the bun was over toasted. Tater tots were fine. No maraschino cherry(ies) in the cherry limeade. No napkins or starlight mint again either. I always tip and wish I hadn’t.
Atmosphere: 1
Food: 1
Service: 1
Food was on par with sonic however we were in drive through for about 45 min but the guy running the window was an amazing employee clearly stressed with the influx or orders but handling it like a beast i’m not one to complain about wait times because i understand stuff happens but it was a while and id just like to applaud the employee at the window for his excellent service
Atmosphere: 3
Food: 3
Service: 5
Kinda run down. The food was extra greasy and had no straws. It seems to be a trend where even at a decent wage you get the bottom of the barrel.
Atmosphere: 3
Food: 3
Service: 3
20 minutes to get two burgers, two dogs, and potatoes. Burgers and dogs sat out waiting for potatoes. No acknowledgement that order was taking inordinate amount of time. I was only person in line when I ordered. Manager rude. Food cold when I got home. Inefficient and poor attitude.
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong... and then they FIXED IT and got it PERF
10/10 for real
Atmosphere: 5
Food: 5
Service: 5
Bailey (the guy with glasses) is always amazing!!! Our orders are always correct and he is efficient. His manager was chastising him(in front of us) concerning another customer that was ahead of us!! She was so unprofessional!!
Atmosphere: 3
Food: 5
Service: 5
And hour later keep your food! I go somewhere else! Sonic sucks!
Restaurantji Recommends
I'm bringing it back down to 2 stars ...
Lunch rush
.. doordash order ... 21 minutes ... at 15 min, the guy said the order was ready and just needed to be bagged, and then 7 minutes after that, it came out. Bad for me bad for the customer.
Get it together, Sonic ❤️
Service: 1
Sonic used to be magical. I remember pulling up to full stalls in highschool after a football game. I remember music blaring over outside speakers. I remember the server would come skating over with fresh mozzarella sticks that would burn your mouth. I remember stealing my soon-to-be car at 15 years old just to have those fresh mozzarella sticks at 2 am. I remember moving away from Fairhope and bragging that our sonic was the best. Now, it is drive through only. Now, the parking lot feels lonely without the high school heathens. Now, there are no skates. Now, there is only silence. Now, the mozzarella sticks come cold. Now, they close at 11 pm. Now, they say " we don't make that anymore" instead of just putting ice cream in an orange slushy AFTER YOU ASK FOR AN ORANGE DREAMSCICLE
Atmosphere: 1
Food: 3
Service: 3
The food is awesome but the guy with long curly hair running the drive thru acts like it’s too much trouble for him to even be here. I would definitely recommend getting a different person to greet customers
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hot Dog, Tots
Cokes tasted terrible. Hot dog was on the warm side. Liked the breakfast burrito.
Food: 2
Service: 4
Recommended dishes: Burrito
Sonic in Fairhope has to be the Slowest Restaurant in America I don’t think nobody in the world could beat there slow Time 😡😡😡
Atmosphere: 1
Food: 1
Service: 1
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