Arby's

1610 Florence Blvd, Florence
(256) 767-3400

Recent Reviews

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Levi Ray

Great service!! Super friendly woman working in drive-thru. We will definitely be back!!

Atmosphere: 5

Food: 5

Service: 5

Juan Thomas Herrera Andino

Great food

Atmosphere: 5

Food: 5

Service: 5

al acran

Not a good Arby's. Not very clean and sometimes the food is old. Some of the employees look at you like you're not supposed to be there, and half the time they get your order wrong.

Atmosphere: 1

Food: 1

Service: 1

Joseph Russell

I ordered a meal, that came with sauce and I went home shortly after to find out there was no sauce, I figured they had forgotten so I drive back, just to find out they're out of said sauce, and was not informed of this initially

Atmosphere: 3

Food: 1

Service: 1

David Eaton

I went by tonight and 10/27/25 I ordered a honey mustard chicken strip and ranch chicken wrap and a small fry. I get home to have 1 wrap and I called back and the female who answered said oh yeah that’s my fault and proceeded to hang up. So I will never go back if that’s the classless employees they hire.

Atmosphere: 1

Food: 1

Service: 1

Cylena Pitts

The bread was a little chewy.

Atmosphere: 4

Food: 4

Service: 4

salisa Love

They didn't put my Arby's sauce in the bag. Sandwich wasn't good without it

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Roast Beef

Riley Westbrook

Do I really need to say anything... I think the picture says enough. Besides looks though it tasted pretty good

Food: 3

Service: 4

Susan Gist

The brisket sandwich was dry and no flavor. I don't think I'll be going back.

Atmosphere: 2

Food: 1

Service: 2

William S Perkins Jr

My Son's favorite fast food

Atmosphere: 5

Food: 5

Service: 5

BR Vigilant-Davis

They are always so polite and never had any problems with mt orders

Atmosphere: 4

Food: 4

Service: 5

Kirby Johnson

They were short staffed but the nice lady asked what I wanted from the cook line and made it then rang me up. Great customer service

Atmosphere: 5

Food: 5

Service: 5

Dawn Wheeler

We can not give any stars at all, the service was horrible, we asked for light ice (because it hurts our teeth) was not told they couldn't give us light ice when we ordered, we recieved a glass so full of ice the straw almost could not fit in the lid, or bun was really old, my husband threw his sandwich away, it was horrible, they did not give is napkins, i had to ask for them, and they gave us no sauce for our sandwiches! This is the worst service we have ever had from Arby's. We will NEVER eat here again! Sorry you can not treat your customers better than this! 😒😮‍💨😑😏😒😶

Melinda Kasser

The meat tasted off, no other patrons dining in, and it was cold.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Roast Beef

Cody

Terrible customer service every time I have been.

Atmosphere: 1

Food: 2

Service: 1

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