Arby's
368 Cox Creek Pkwy, Florence
(256) 760-4468
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Arbys has gone way down hill!! They made it so sloppy that they had to put in in a box. Hardly any cheese sauce. Roast beef was almost under the bun. It tasted nasty. I asked for both sauces, got none. No straws, No napkins. Everyone i came in contact with was extremely rude.
I WILL NOT BE GOING BACK !!!!!
😡😤😠🤢🤮
Food: 1
Service: 1
Slow. Not friendly at all. Food half warm. Whoever the girl was at the window today has an ugly personality. This place needs new, friendlier employees.
Atmosphere: 1
Food: 1
Service: 1
Waited so long my food got cold and then they microwaved it
Atmosphere: 1
Food: 1
Service: 1
Don't ever order delivery. You won't get condiments of any kind even if you stress it in the notes. They will 100,% NOT answer the phone when you call. You would think when you're paying extra for delivery fee and tip they would pay extra attention. That's the best customer they can have. They don't have to clean up after you, no drink refills, they don't even have to speak to you. How hard is it to read a receipt and put in a few sauces?
Atmosphere: 1
Food: 1
Service: 1
Apparently this store has nothing, shakes aren’t working, out of food. How can you run a restaurant like this? Wouldn’t waste my time even pulling into the parking lot. Plenty of other places in the area, go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Burnt chicken would never recommend
Atmosphere: 1
Food: 1
Service: 1
waited 52 minutes in the heat for my order to be wrong and to be over charged
Atmosphere: 1
Food: 1
Service: 1
Worker don't know menu or deals advertised. Asked for meal deal special and work say they don't have it. Ordered food separately costed twice as much,paid for food and then another person comes in asked for same special and work says sure we have that. Then when questioned worker refused to redo order. Workers are lazy and don't know what's on menu or specials that's being ran. BUYERS BE WARE
Atmosphere: 1
Food: 1
Service: 1
I asked for regular fries, and they gave me old cold curly fries. I was very disappointed
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Roast Beef
First time I been to Arby's in a long time. Food was ok but service was very slow due to understaffed.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chicken Bacon & Swiss Sandwich, Roast Beef, Curly Fries
Restaurantji Recommends
Lobby is always closed. I have tried to eat here with my family multiple times and they are never open. I usually try during dinner time. Then when you use the drive thru, they take forever and the food is cold and or wrong. I like Arby’s however this location should close down fully instead of partially.
Atmosphere: 1
Food: 1
Service: 1
While the sandwiches were fresh, the curly fries were not and consisted of a bunch of tiny pieces. Could have done without the smell of weed, hitting us in the face when the driveway through window opened, to the extent that when my change (coins only) was handed to me the smell stuck to MY HAND. I'm not against anyone partaking...just not to th point a customer risks getting contact exposure.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Roast Beef, Curly Fries
Great experience at local Arby's. Good job 👏
Atmosphere: 5
Food: 5
Service: 5
Hamburgers are delicious
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Loaded Italian, Roast Beef, Curly Fries Medium, Ketchup Packet
There was no ice, ketchup, Arby's sauce, food was cold & the people working there didn't give a damn.
Atmosphere: 1
Food: 1
Service: 1
Loading...