Couldn't order food. Dining room was closed at 9:45. Went to the drive thru, it was closed at 9:50. 3-25-2024
Service: 1
Nissi Clingan
Dining room was closed while the workers were sitting down eating their food at the tables. Went through the drive thru and got a rude worker that was clearly annoyed by our existence. They were out of small burger patties so could only make a whopper. Horrible service and took 15 minutes in the drive thru. Workers throwing up their hands and walking away. Needs some major help.
I just wanted to leave a review of how wonderful these workers are! I go there weekly for a quick breakfast on the go, and they are always super sweet and smiling! I am not a morning person myself but after visiting there I usually leave their drive-thru in a better mood! I wish I knew their names, because their are two ladies in particular who are always in the windows and they just set the tone for the place because another lady has been there recently and she is always very sweet as well. Today I was even told Merry Christmas and given a choice of candy!
Erika Franco
Terrible service. Have tried multiple times to order breakfast in the morning and no one answers in this location even though it's supposedly open.
Service: 1
Shayna Lewis
Seems to stay understaffed, kinda hit or miss on quality of food and service.
Atmosphere: 3
Food: 3
Service: 3
ronda hayes
Pulled in to the drive through about 5 after 10. Actually thought y'all were open to 11 PM.Set in the drive through for 10 minutes. 2 employees in the restaurant, not one of them bothered to tell me that the restaurant was closed. Or the drive through was closed. They were too busy watching the kids in the Rick's parking lot spin their tires out instead of waiting on me and letting me know that y'all were closed. This is the second time this month that this is happened. I will not be coming back to the Burger King in Killen.
Atmosphere: 4
Food: 4
Kevin Brooks
It took 2 minutes before the guy in drive thru acknowledged I was there. He then asked me to wait. I did for at least 5 minutes then drove off. When I passed the drive thru window, there was 1 car at the window waiting on food.I worked at BK during high school and college. This service is far below what our standards were. We strived to have the car's order taken, money taken, and food handed out in under 3 minutes from when the wheels stopped at the order station.
Service: 1
LaVina Burns
We were late for breakfast, but asked if there was any leftovers. We were served leftovers and that was awesome! Thank you!
Food: 4
Service: 5
Joey “Joejoe” Patrick
This particular Burger King is a newly one and the service was good and food was also.
Atmosphere: 3
Food: 4
Service: 4
Hannah Shepherd
the drive time is INSANE. it’s almost 10 minutes per car I guarantee. Nightshift service is terrible and no one focuses on lobby or drive it seems. all in the back talking.
If there was a possible way to leave ZERO stars for service, I would. The employee named Dylan that took our order was ridiculously rude. We were a complete nuisance to him by just walking through the do for him to take our order. Proceeded to beat on the register screen to put our order in, all while huffing and puffing. Terrible attitude!! Two other customers have come in and was ignored for minutes before anyone acknowledged their presence. Even though the employees were standing directly behind the counter. The only thing good about this trip was the fact that the fries were actually hot and fresh.
Atmosphere: 1
Food: 3
Service: 1
lachlan stover
literally one person in front of me in the drive thru line makes a 40 minute wait for food. how great
Terry Radford
Got my order out fast and I was pleased with the order
Luke Persall
Taking the "fast" out of fast food. 3 employees standing around taking 20 minutes to get a burger.....Edit: after the crazy wait, my other was wrong.
Atmosphere: 1
Food: 1
Service: 1
Veronica Johnson
1/2 hour in drive through and still 3 cars back. Slowest I’ve ever seen. Doubt I’ll come back. Well folks…. Approaching an hour and still waiting. Cars now pulling out of line. Think we will do the same.
Couldn't order food. Dining room was closed at 9:45. Went to the drive thru, it was closed at 9:50. 3-25-2024
Service: 1
Dining room was closed while the workers were sitting down eating their food at the tables. Went through the drive thru and got a rude worker that was clearly annoyed by our existence. They were out of small burger patties so could only make a whopper. Horrible service and took 15 minutes in the drive thru. Workers throwing up their hands and walking away. Needs some major help.
Recommended dishes: Cheeseburger, Chicken Fries, Whopper
I just wanted to leave a review of how wonderful these workers are! I go there weekly for a quick breakfast on the go, and they are always super sweet and smiling! I am not a morning person myself but after visiting there I usually leave their drive-thru in a better mood! I wish I knew their names, because their are two ladies in particular who are always in the windows and they just set the tone for the place because another lady has been there recently and she is always very sweet as well. Today I was even told Merry Christmas and given a choice of candy!
Terrible service. Have tried multiple times to order breakfast in the morning and no one answers in this location even though it's supposedly open.
Service: 1
Seems to stay understaffed, kinda hit or miss on quality of food and service.
Atmosphere: 3
Food: 3
Service: 3
Pulled in to the drive through about 5 after 10. Actually thought y'all were open to 11 PM.Set in the drive through for 10 minutes. 2 employees in the restaurant, not one of them bothered to tell me that the restaurant was closed. Or the drive through was closed. They were too busy watching the kids in the Rick's parking lot spin their tires out instead of waiting on me and letting me know that y'all were closed. This is the second time this month that this is happened. I will not be coming back to the Burger King in Killen.
Atmosphere: 4
Food: 4
It took 2 minutes before the guy in drive thru acknowledged I was there. He then asked me to wait. I did for at least 5 minutes then drove off. When I passed the drive thru window, there was 1 car at the window waiting on food.I worked at BK during high school and college. This service is far below what our standards were. We strived to have the car's order taken, money taken, and food handed out in under 3 minutes from when the wheels stopped at the order station.
Service: 1
We were late for breakfast, but asked if there was any leftovers. We were served leftovers and that was awesome! Thank you!
Food: 4
Service: 5
This particular Burger King is a newly one and the service was good and food was also.
Atmosphere: 3
Food: 4
Service: 4
the drive time is INSANE. it’s almost 10 minutes per car I guarantee. Nightshift service is terrible and no one focuses on lobby or drive it seems. all in the back talking.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
If there was a possible way to leave ZERO stars for service, I would. The employee named Dylan that took our order was ridiculously rude. We were a complete nuisance to him by just walking through the do for him to take our order. Proceeded to beat on the register screen to put our order in, all while huffing and puffing. Terrible attitude!! Two other customers have come in and was ignored for minutes before anyone acknowledged their presence. Even though the employees were standing directly behind the counter. The only thing good about this trip was the fact that the fries were actually hot and fresh.
Atmosphere: 1
Food: 3
Service: 1
literally one person in front of me in the drive thru line makes a 40 minute wait for food. how great
Got my order out fast and I was pleased with the order
Taking the "fast" out of fast food. 3 employees standing around taking 20 minutes to get a burger.....Edit: after the crazy wait, my other was wrong.
Atmosphere: 1
Food: 1
Service: 1
1/2 hour in drive through and still 3 cars back. Slowest I’ve ever seen. Doubt I’ll come back. Well folks…. Approaching an hour and still waiting. Cars now pulling out of line. Think we will do the same.