Chick-fil-A
Student Commons Building, 1 Harrison Plaza, Florence
(256) 765-5667
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Student Commons Building, 1 Harrison Plaza, Florence
(256) 765-5667
Horrible! Made me and all of my friends sick We went there for a band trip and the chicken on the sandwich tasted weird. We had to wait a hour before we got our food. The fries were burn. The drink was good though
Atmosphere: 5
Food: 1
Service: 1
why does it take 1 hour to get food everytime .. so annoying
Atmosphere: 1
Food: 1
Service: 1
took 40 minutes to get cold
Atmosphere: 1
Food: 1
Service: 1
why does it take 1 hour to get food everytime .. so annoying
Atmosphere: 1
Food: 1
Service: 1
What's going on with this location? The past 3 times we've visited, we've been stuck in the drive through 20-30min. We won't be back for awhile.
Atmosphere: 2
Food: 5
Service: 2
why does it take 1 hour to get food everytime .. so
Atmosphere: 1
Food: 1
Service: 1
It should not take 30 minutes to get a chicken biscuit. The food was good, but the wait time is the worst I've ever seen. The employees didn't even say "Sorry for the wait."
Never been to a Chick-Fil-A with worse customer service or worse wait times. Such a busy location should absolutely not be offering mobile orders, as they can barely keep up with the in-store orders they get. There have been multiple instances where I have waited nearly an hour for a simple, one-combo order. How is that acceptable for a location that is literally on a college campus? Some of us actually need to get to class on time, and that prevents us from going to this location as much/as often as we might like to. Which, of course, loses money for the company. Additionally, several of my friends have complained of being sick after being served undercooked food by this location. Upper management needs to deal with the myriad of issues that plague this place.
In what world does it take over 40 minutes to make an order of twelve nuggets and one fry at 10:30 am? IN WHAT WORLD???
This place is too small to do mobile orders. Also, when you complete an order you should call out the orderer’s name. The new self-checkout takes 3x long than having a cashier. Waited 20 minutes for my order which was wrong. Finally, the tall, white, blonde male working in the back looks like he just got off a 3-day bender. 1/5
Restaurantji Recommends
Food was poor, service was horrible.
Always fresh, not a long wait in the drive thru, unlike at other places! ?
I'm currently a new manager at Chic fil A located in the University of North Alabama and we provide the best service to students and public as well
Overpriced fast food place slow service
Very slow service in drive through..
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