What's going on with this location? The past 3 times we've visited, we've been stuck in the drive through 20-30min. We won't be back for awhile.
Atmosphere: 2
Food: 5
Service: 2
Destinee Scott
why does it take 1 hour to get food everytime .. so
Atmosphere: 1
Food: 1
Service: 1
Jacob Lewis
It should not take 30 minutes to get a chicken biscuit. The food was good, but the wait time is the worst I've ever seen. The employees didn't even say "Sorry for the wait."
Maygan Cataline
Never been to a Chick-Fil-A with worse customer service or worse wait times. Such a busy location should absolutely not be offering mobile orders, as they can barely keep up with the in-store orders they get. There have been multiple instances where I have waited nearly an hour for a simple, one-combo order. How is that acceptable for a location that is literally on a college campus? Some of us actually need to get to class on time, and that prevents us from going to this location as much/as often as we might like to. Which, of course, loses money for the company. Additionally, several of my friends have complained of being sick after being served undercooked food by this location. Upper management needs to deal with the myriad of issues that plague this place.
Azalea C
In what world does it take over 40 minutes to make an order of twelve nuggets and one fry at 10:30 am? IN WHAT WORLD???
J. G.
This place is too small to do mobile orders. Also, when you complete an order you should call out the orderer’s name. The new self-checkout takes 3x long than having a cashier. Waited 20 minutes for my order which was wrong. Finally, the tall, white, blonde male working in the back looks like he just got off a 3-day bender. 1/5
grafxone
Food was poor, service was horrible.
Deborah Cain
Always fresh, not a long wait in the drive thru, unlike at other places! ?
Yakima Freeman
I'm currently a new manager at Chic fil A located in the University of North Alabama and we provide the best service to students and public as well
A friend of mine just went in to order some food for me and a group of friends. They have some anxiety issues so they decided to order from the Kiosk to avoid having an episode after a tough day. Quickly after they ordered, several employees began loudly complaining about it being too large and when they finally got it one of the employees practically threw the food at them and ignored their attempts to apologize for the the inconvenience and thank them for the service. Said friend was so upset that they ended up spilling some of our food on the way to the car and almost breaking down on the ride back.
took 40 minutes to get cold
Atmosphere: 1
Food: 1
Service: 1
What's going on with this location? The past 3 times we've visited, we've been stuck in the drive through 20-30min. We won't be back for awhile.
Atmosphere: 2
Food: 5
Service: 2
why does it take 1 hour to get food everytime .. so
Atmosphere: 1
Food: 1
Service: 1
It should not take 30 minutes to get a chicken biscuit. The food was good, but the wait time is the worst I've ever seen. The employees didn't even say "Sorry for the wait."
Never been to a Chick-Fil-A with worse customer service or worse wait times. Such a busy location should absolutely not be offering mobile orders, as they can barely keep up with the in-store orders they get. There have been multiple instances where I have waited nearly an hour for a simple, one-combo order. How is that acceptable for a location that is literally on a college campus? Some of us actually need to get to class on time, and that prevents us from going to this location as much/as often as we might like to. Which, of course, loses money for the company. Additionally, several of my friends have complained of being sick after being served undercooked food by this location. Upper management needs to deal with the myriad of issues that plague this place.
In what world does it take over 40 minutes to make an order of twelve nuggets and one fry at 10:30 am? IN WHAT WORLD???
This place is too small to do mobile orders. Also, when you complete an order you should call out the orderer’s name. The new self-checkout takes 3x long than having a cashier. Waited 20 minutes for my order which was wrong. Finally, the tall, white, blonde male working in the back looks like he just got off a 3-day bender. 1/5
Food was poor, service was horrible.
Always fresh, not a long wait in the drive thru, unlike at other places! ?
I'm currently a new manager at Chic fil A located in the University of North Alabama and we provide the best service to students and public as well
Restaurantji Recommends
Overpriced fast food place slow service
Very slow service in drive through..
It's ok
A friend of mine just went in to order some food for me and a group of friends. They have some anxiety issues so they decided to order from the Kiosk to avoid having an episode after a tough day. Quickly after they ordered, several employees began loudly complaining about it being too large and when they finally got it one of the employees practically threw the food at them and ignored their attempts to apologize for the the inconvenience and thank them for the service. Said friend was so upset that they ended up spilling some of our food on the way to the car and almost breaking down on the ride back.
Overpriced fast food place slow service