This was a really good place to eat, the salad was fresh and delicious. The staff were really nice in the bathrooms were clean. I would highly recommend visiting this eating establishment if you are ever in the Florence Alabama area. The chicken was fresh and crisp, restaurant was clean overall, relaxed quiet environment. I will definitely be visiting again in the future.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fancy Nancy, Fruity Fran
Luanne Griffin
Good Customer Service! My husband loves your potato soup but he feels it could be a bigger portion.
Atmosphere: 5
Food: 4
Service: 5
Yuno Yukki
A quite place to eat.
Atmosphere: 5
Food: 5
Service: 5
Wr Rowe
Nice change from our regular eating places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club, Mac N' Cheese, Loaded Potato Soup
Christy Godsey
Always fantastic food. This location was not different. Timely and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Nicholaus Bagley
I was the only one in the drive thru and still felt rushed during the entire ordering process. I requested both sandwiches toasted with extra tomato and no lettuce. Both sandwiches had bits of black/burnt bits on the bread. The extra tomato tossed in a side compartment and not on the sandwich. One half of one sandwich had lettuce while the other didn't. I usually like CSC but this location always makes me feel like I've interrupted their day by ordering. I usually order from here about once a week and will probably will not be back for a while.
Atmosphere: 1
Food: 2
Service: 1
Jennifer Lahneman
I love the food and have visited other locations and had good service. When eating @the Florence AL location the cashier treated my mom and I poorly and The food took almost 30 minutes to come out during the lunch hour.
Atmosphere: 5
Food: 5
Service: 1
Nicole Renfro
Me and my daughter love the original chicken salad here but the last 3 times my daughter has ordered her sandwich toasted it hasn't been. We live 30 minutes from the closest one and my daughter drove all that way just to get us Chicken Salad Chick for lunch today and the bread tasted stale, dry, and old. Didn't look or taste nothing like there normal white bread at all. In all honesty, the workers have never been that friendly in my experience and also I've noticed a decline in food quality and portion size lately and after this experience we won't be wasting a hour round trip just to get food that's barely editable and cost $25.for 2 sandwiches.
Chicken salad was good, but they give you kids meal sized portions. I will probably never come here again; do not come here if your expecting to leave with a full stomach.
Atmosphere: 1
Food: 2
Service: 1
Cindy Vital
I have only been to this place 3 times but I will say the drive thru workers do not have good customer service. They are not friendly nor welcoming
Atmosphere: 3
Food: 3
Service: 1
Amber Bottoms
Everytime I order or go to order it’s “we don’t have that scoop.” They are always out of chicken salad. They are slow also- expect to sit and wait at least 30 minutes for your food, IF they even have it in stock.
Marisa Giannott
Last three times I’ve been here we’ve walked in and walked right back out. (Or drove up and drove away)
First time, they had a paper sign on the drive thru saying all our flavors are out ask what we have. We asked and it was 2 flavors so we left. Next time we came in, they didn’t have a single option for the grab and go and again most of the flavors were out, so we left.
Today, I had family in town who do not have a Chicken salad chick near them so we decided to stop in. We walk in to be told again by the cashier that they’re out of the top 5 flavors. We ask if she can mix cranberry kelly and we would wait. She said no because everything is made fresh. If it’s made fresh why can’t it be made fresh? Manager and two staff sitting in the lobby eating while out of flavors. Your across the street from a super target and a sams club, you can get anything you need to keep your product on the shelf.
This was the last time we will be dining here. Even though we haven’t even been able to try the food in months.
Atmosphere: 1
Food: 1
Service: 1
Holly Elam
Love the fruity fran, cranberry Kelly, and original chicken salad. I always get the broccoli salad as my side. It seems like they are putting less dressing on the broccoli salad sides. Otherwise always a pleasant experience.
Enjoyed Fancy Nancy. Husband likes turkey club.
Atmosphere: 5
Food: 5
Service: 5
This was a really good place to eat, the salad was fresh and delicious. The staff were really nice in the bathrooms were clean. I would highly recommend visiting this eating establishment if you are ever in the Florence Alabama area. The chicken was fresh and crisp, restaurant was clean overall, relaxed quiet environment. I will definitely be visiting again in the future.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fancy Nancy, Fruity Fran
Good Customer Service! My husband loves your potato soup but he feels it could be a bigger portion.
Atmosphere: 5
Food: 4
Service: 5
A quite place to eat.
Atmosphere: 5
Food: 5
Service: 5
Nice change from our regular eating places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club, Mac N' Cheese, Loaded Potato Soup
Always fantastic food. This location was not different. Timely and great customer service.
Atmosphere: 5
Food: 5
Service: 5
I was the only one in the drive thru and still felt rushed during the entire ordering process. I requested both sandwiches toasted with extra tomato and no lettuce. Both sandwiches had bits of black/burnt bits on the bread. The extra tomato tossed in a side compartment and not on the sandwich. One half of one sandwich had lettuce while the other didn't. I usually like CSC but this location always makes me feel like I've interrupted their day by ordering. I usually order from here about once a week and will probably will not be back for a while.
Atmosphere: 1
Food: 2
Service: 1
I love the food and have visited other locations and had good service. When eating @the Florence AL location the cashier treated my mom and I poorly and The food took almost 30 minutes to come out during the lunch hour.
Atmosphere: 5
Food: 5
Service: 1
Me and my daughter love the original chicken salad here but the last 3 times my daughter has ordered her sandwich toasted it hasn't been. We live 30 minutes from the closest one and my daughter drove all that way just to get us Chicken Salad Chick for lunch today and the bread tasted stale, dry, and old. Didn't look or taste nothing like there normal white bread at all. In all honesty, the workers have never been that friendly in my experience and also I've noticed a decline in food quality and portion size lately and after this experience we won't be wasting a hour round trip just to get food that's barely editable and cost $25.for 2 sandwiches.
Atmosphere: 3
Food: 2
Service: 3
grapes
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Chicken salad was good, but they give you kids meal sized portions. I will probably never come here again; do not come here if your expecting to leave with a full stomach.
Atmosphere: 1
Food: 2
Service: 1
I have only been to this place 3 times but I will say the drive thru workers do not have good customer service. They are not friendly nor welcoming
Atmosphere: 3
Food: 3
Service: 1
Everytime I order or go to order it’s “we don’t have that scoop.” They are always out of chicken salad. They are slow also- expect to sit and wait at least 30 minutes for your food, IF they even have it in stock.
Last three times I’ve been here we’ve walked in and walked right back out. (Or drove up and drove away)
First time, they had a paper sign on the drive thru saying all our flavors are out ask what we have. We asked and it was 2 flavors so we left. Next time we came in, they didn’t have a single option for the grab and go and again most of the flavors were out, so we left.
Today, I had family in town who do not have a Chicken salad chick near them so we decided to stop in. We walk in to be told again by the cashier that they’re out of the top 5 flavors. We ask if she can mix cranberry kelly and we would wait. She said no because everything is made fresh. If it’s made fresh why can’t it be made fresh? Manager and two staff sitting in the lobby eating while out of flavors. Your across the street from a super target and a sams club, you can get anything you need to keep your product on the shelf.
This was the last time we will be dining here. Even though we haven’t even been able to try the food in months.
Atmosphere: 1
Food: 1
Service: 1
Love the fruity fran, cranberry Kelly, and original chicken salad. I always get the broccoli salad as my side. It seems like they are putting less dressing on the broccoli salad sides. Otherwise always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Loading...