Cicis Pizza
157 Cox Crk Pkwy S Ste 220, Florence
(256) 765-2424
Recent Reviews
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Granted we entered a little AFTER lunch, but it was before 1:30. The buffet was bare, and the food that was there was dry. The pasta looked as though it had been there since 10:30. There were 2 random hairs on the salad bar beside the salad dressing. When I attempted to take pictures, an employee came to where I was and started waving his hand above the food. Unfortunately, you don't get a good view of the buffet bar before ordering and paying or this wouldn't have been our choice for the afternoon. Being that this is a college town, I expected better.
Atmosphere: 2
Food: 2
Service: 3
All of the staff were friendly and looked like they were trying. The place was gross, items from other guests all over the floor. I walked into the women's restroom but refused to use it, it was so bad. Very few games that are way too expensive. I only ended up eating the spinach pizza everything else I got was old, dried out and inedible.
Atmosphere: 2
Food: 2
Service: 5
no management there to supervise, absolutely no pizza being put out and no gloves being worn while fixing the food.
Atmosphere: 1
Food: 1
Service: 1
Well, food was good till the strong smell of spray paint came wafting over to our table. As you can see, the guy is spray painting the door literally next to the line where you pick up pizza and also where they make them. This is not the time to do it. Especially with as many families with small children are currently in here. December 14th, 2024 at 8:00 p.m. CST.
Kid-friendliness: Wouldn't say too friendly towards anyone in general trying to fumigate the restaurant with paint as people are trying to eat.
Atmosphere: 1
Food: 3
Service: 4
Food was good, management changes the last time I went so that could be why.
Places a whole lot cleaner.
Soclean on tables of floor and back area.
Just a little cold inside cuz they just opened
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spinach Pizza, Cheese Pizza
Went in a little after opening. Cashier didn’t seem to be in a good mood but got us rung up. Salad and toppings were not very fresh and there weren’t many pizza options. At some point, they seemed to be rushing pizzas because they were not fully cooked. I could taste/smell the raw dough. Not sure if the small rush that they got was a factor but that was when we decided to just go.
Atmosphere: 3
Food: 2
Service: 3
Overall best place ever to eat you want the best pasta go to cicis want the best salad go to cicis want the best pizza go to cicis and they have games for the kids I recommend pasta very very nice employees
Vegetarian options: Very good salad
Kid-friendliness: They have a arcade that is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Brownies, Spinach Pizza, Cheesy Breadsticks, Supreme Pizza, Cheese Pizza, Soup, Brownies, Buffalo Chicken Pizza, Spinach Alfredo, Pepperoni Slice, BBQ Chicken, Wings, Giant Pizza, Mac and Cheese, Cheese Flatbread, Alfredo, Cinnamon Rolls, Value Pack 4 Brownies Wings, Date Palm, Supreme
In my professional opinion, this establishment is the best pizza restaurant in North Alabama and possibly the entire southern region. I particularly enjoy their well-done pizzas. They have become my preferred dining establishment.
Vegetarian options: They offer a salad option that caters to vegetarians, along with a variety of beverages such as tea and soda.
Dietary restrictions: They have salad which is very good
Kid-friendliness: Good pizza and games and more
Wheelchair accessibility: They have parking spots outside the building
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Brownies, Spinach Pizza, Cheesy Breadsticks, Supreme Pizza, Cheese Pizza, Soup, Brownies, Buffalo Chicken Pizza, Spinach Alfredo, Pepperoni Slice, BBQ Chicken, Wings, Giant Pizza, Mac and Cheese, Cheese Flatbread, Alfredo, Cinnamon Rolls, Value Pack 4 Brownies Wings, Date Palm, Supreme
Definitely better than old times
Perfect foods!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good pizza, dessert, and salad bar. Salad looked fresh. The staff was friendly!
Kid-friendliness: There's a cute little arcade inside!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Breadsticks, Cheese Pizza, Cheesy Bread, Pepperoni Pizza, Soup, Brownies, Pepperoni Slice, Alfredo, Cheese Pizza with Black Olives
Would rate zero stars if I could. Always dirty and buffet is never full or even close. We came in to order 2 adult buffets but we did not want drinks. The lady rang us up for drinks without even asking, and when we told her we don't want drinks her argument was that she couldn't refund them because she didn't know how and that there was not a manager on site to do it. What a terrible excuse! And why ring us up for drinks without asking when you know you can't refund them? Very scammy to me. We won't be back.
Atmosphere: 1
Food: 1
Service: 1
Came in at opening and had a coupon so it was a really great deal for 2 people. Everything was fresh and the staff was nice. I have no complaints except the flavor was a little bland
Atmosphere: 5
Food: 3
Service: 5
We was in there around noon today and since when do they charge regular drink price for water we was just here last Sunday and had 2 waters and they was free today the lady said there was no difference in water price and regular drink she said your paying for the cups I said we didn’t have these cups last Sunday they was red she said we couldn’t have those unless they was out of the paper ones yet there was people that came in after us with the red cups also I seen her handing money and then touching food without changing her gloves
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever! Waited 15 minutes on plates to be washed. When plates were finally washed they still had food on them. When I sat down with my pizza I went to take a bite and noticed there was a dark black hair that was cooked into the pizza. The guy in the back that was making the dough had black hair and no hair net. Very disappointed! IF THERE WAS AN OPTION FOR 0 STARS THAT'S WHAT IT WOULD GET!
Atmosphere: 1
Food: 1
Service: 1
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