Fiesta Mexicana
3364 Cloverdale Rd, Florence
(256) 718-6843
Recent Reviews
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I got the steak taquitos and the only way it could be worse was if they were gone. The shell was dry and hard and the steak was bland and tough. I’ve tried this restaurant multiple times with multiple dishes and all trash. You couldn’t pay me to go back
Love the food.
Placed a to go order for cheese dip & salsa & got home to discover the salsa had MOLD in it. Immediately called back & the manager apologized, took my name and # and said he would replace my order in full next visit. I called to pick up my replacement order & they refused to replace it stating that I did not speak with a manager, no name or # was written down & wanted to know how their salsa possibly had mold in it. Super rude staff. After arguing for 15 minutes FINALLY replaced a salsa & told me I’d have to buy my cheese dip if I had the $. lol. Do not recommend anyone giving this place business.
Atmosphere: 1
Food: 1
Service: 1
I literally just made an order at 8:27 for us to go for a taco salad fajita chicken with everything. I called them five minutes ago and asked them what the total was again to make sure it was right and if it was ready because she told me it will be ready in 15 minutes. Manji they took mine first and last name down when I made the order well, of course they didn’t have my order didn’t have anything made for me and nothing was ready while she explained to me that food wasn’t made when you order it which I understand because I like warm and fresh food, but that is absolutely ridiculous when I’ve already called them twice and now they don’t even have my order. I am so upset, I don’t know what is wrong with this fiesta Mexicana I don’t understand why someone that doesn’t even write them down or can’t remember them or just doesn’t turn them into the kitchen. I’m just literally fuming because all I wanted was some Mexican food and didn’t want Taco Bell because I wanted real authentic. Are the best next to authentic I could get around here very upset. Terrible customer service..
I’ve given this place two chances and both times the service was horrible. Also, the food ranged from just okay to down right gross. Not gonna be returning. Sucks because this place is close to home and our favorite is 20 minutes away. Oh well.
Atmosphere: 3
Food: 1
Service: 1
Chips were stale. Taco salad was awful. Cheese sauce was lie soup. This restaurant has been here a long time and I've been eating here for 25 years at least. Convenient from where I live and reasonable prices. Their food quality has been getting worse last few times I've been here. I WIll NOT eat here again!
Atmosphere: 3
Food: 1
Service: 3
The last 15 times I've called this restaurant I don't get an answer, I get hung up on, or I get put on hold indefinitely. I'm tired of having to drive to seven points to get an order to go. If you can't do something as simple as answer the phone to take an order one single time in a month then I dont trust what happens in the kitchen.
Atmosphere: 2
Food: 4
Service: 1
You have got to be kidding me. I went in and asked for a guacamole salad. The man said $10.93. When the woman brought it out to me I was surprised and asked if that was my salad. She said yes. I got to my office and found I had a cup of guacamole and chips.
Atmosphere: 3
Food: 3
Service: 1
At first I thought that their portions got smaller and their prices went higher, but now I just think they gave us slightly wrong food? The nachos portions were a LOT smaller than I’m used to from here, and the beef was topped randomly with tomato’s even though the chicken didn’t have them and the menu doesn’t say it’s included. Both nachos were also with flour tortillas which we didn’t ask for and weren’t expecting. They were chewy when I came to pick them up within 15 minutes of ordering. I still can’t figure out why our food was $40.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chips and Salsa, Cheese Dip
Cold food. Waitress wanted to argue.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My favorite place, I go and sit down alone.And watch sports on TV after getting off work for the week in hours and I love it.I enjoy it's my favorite place to go eat alone ever!!! ~
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Deluxe, Chimichanga Dinner, Burrito Supremo, Chips and Salsa, Nachos Supremos, Fiesta Especial Fajita, Taco, Mexican Rice or Refried Beans, Cheese Dip, Chimichanga Fiesta, Speedy Gonzales
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Deluxe, Chimichanga Dinner, Chips and Salsa, Taco
When u order online u get the tiniest portion size I been here a lot and I barely got any beans or rice for two plater was 30$
Atmosphere: 1
Food: 1
Service: 1
Ordered kids grilled chicken quesadilla with rice and beans and some how this guy thinks we wanted a grilled chicken enchilada. We ordered this to go and after arriving home realized they gave us the wrong food. Would not make it up So we ended up going to another Mexican restaurant and getting what we ordered the first time. THIS PLACE SUX & WON’T BE BACK.
Atmosphere: 1
Food: 1
Service: 1
Service was very very slow, had to ask for things multiple times, and ultimately ended up with food poisoning from the fajita taco salad.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheese Dip
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