Krystal
$ • Fast Food, Burgers
Hours:
1201 Florence Blvd, Florence
(256) 767-6598
About Krystal
Customers' Favorites
Krystal Reviews
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Don’t go after sunset if you want to eat. Pick somewhere else. Also, emailing corporate does absolutely nothing. Surprised it’s still operating or even a brand.
managers, district and store manager walking around running their mouth while one person takes orders from counter and drive thru and prepared the orders.
Closes before the time they have listed and rude employees are just the beginning
Ratings
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 1AM |
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Krystal is a restaurant known for its hardworking and courteous staff, though it sometimes faces the challenge of understaffing. Despite limited personnel, the team ensures customers are informed of any delays. The food is consistently praised as being "on point." One employee, Dray, has been recognized for his exceptional service, handling orders, drive-thru, and food delivery single-handedly. The restaurant is undergoing changes, with a new General Manager set to take over and make improvements to ensure an awesome dining experience. The management is actively working to address the staffing issue and reopen the lobby, providing a welcoming atmosphere for all visitors.
The staff's kindness and professionalism have been noted by customers, with one praising the "very professional staff" and another highlighting the "great management" and a "nice, smiling young man" named Travis Smith. However, one customer had a less than ideal first experience, finding their order to be incorrect.