Went through the drive thru and was wanting cheese bread and a few pizzas. Didnt have cheese bread (which seems like they never have) ended up with 3 pizzas and 2 orders of crazy bread. The pizzas were ok but the crazy bread was just a clumo of dough barely cooked with 0 seasoning. LC used to have the best crazy bread but now it barely edible!
Atmosphere: 5
Food: 2
Service: 5
Renee Box
Love this place
Atmosphere: 5
Food: 5
Service: 5
Travis landon
You guys are awesome, cashier is very friendly and down to earth. She needs a raise.
Atmosphere: 5
Food: 5
Service: 5
Amanda Harrison
There is an outstanding employee at the store located on Darby Drive in Florence Alabama by the name of Grace who treats every customer with respect and being very polite. I have always really enjoyed picking up my pizzas when she is there!! My mother in-law had placed a pretty big order one time and was charged for two orders of hit wings by a different employee,who's shift ended and had left before she had received her order. When her order was done Grace was the one to give her pizzas,breath sticks and wings it was short by one order of the wings due to the fact that there wasn't anymore wings left to sell. Grace was told that she had paid for them and didn't receive them. My mother in-law showed her her receipt and she proceeded to tell her that there wasn't anymore wings available, however she offered to give a refund or to replace the item with another of bread sticks and or cheesy bread. My mother in-law said she would take the cheesy bread. Grace apologized for the inconvenience. We had to wait another 10 min on that to be ready so the pizzas would be getting a little cold waiting on that,and Grace already knew it would be so she gave my mother in-law a refund for the wings and a free cheesy bread and a 2 20oz drinks. This is how customer service used to be years ago, employees putting the customers needs and wants first while respecting the guidelines and rules of the company at the same time. Grace is one of the main reasons that I am still a loyal customer. The food,not so much,sauce needs re evaluating along with the cook time for the bread sticks. Every time I have ever gotten bread sticks they are always doey and not very good. But just going to order a pizza and have Grace take my order is a pleasant experience. I highly recommend that she be a manager at this location,she truly deserves to be in that kind of a position. Thank you for reading this review and hopefully it will be helpful for Grace to be promoted. Sincerely, HAPPY CUSTOMER AMANDA SHELTON
Atmosphere: 4
Food: 4
Service: 5
Kayla Canelas
The guy I didn’t get his name but I think he was the only boy/guy working there at this time he was so nice and I absolutely loved his customer service every worker should be like him if I could give ten stars I would!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Phillip Wood
Lady in front super friendly ... great place to eat
Atmosphere: 5
Food: 5
Service: 5
Ariana Ledbetter
There’s nobody ever at the window and we’re always sitting in line from 10-15 minutes, one time sat there just for them to finally come to the window to tell us they’re out of pepperoni. idk who the GM is but you needa get it together babe.
Atmosphere: 1
Service: 1
ashley Borden
Rude workers, terrible customer service.
Atmosphere: 3
Food: 2
Service: 1
Derek Martin
Great place for last min diner plans or just a quick ready to go lunch, always have a alot of pizzas ready to eat!!
Atmosphere: 3
Food: 5
Service: 5
Shea O'Hara
Where's the beef??? New to area and had craving for beef pizza and a pepsi so placed an online order here. Waited in parking lot for almost 15 minutes waiting for app to show it was out of oven and finally just went to window and it was boxed and ready to go, and had apparently been done for awhile (app still shows it's in the oven lol) Get it home less than 5 mins later and it was barely room temp, but also had no beef or any topping on it, just a cheese pizza. Also, they had no pepsi - not 1 pepsi of any size in the whole store, so much for that craving.. and then the crazy puffs appear to be whatever was left over throughout the day, obviously not fresh and were just dough balls with a little cheese and bacon on top, didn't resemble the online pics in the least. I tried calling several times to tell them of the problems, but nobody ever answered. I will say the woman at the window was very pleasant. I will not be returning to this location.
Honestly don't waste your time here, I've been eating little Caesars since I was 9 years I'm 24 now I ordered a pepperoni pizza that tasted like dry a** bread and the crazy bread litterly was that, I didnt order dried pepperoni bread, tasted like it sat on the oven for about an hour.
J J
Staff went above and beyond to correct a minimal issue. I was given a significant discount that wasn't really necessary but they wanted to make it right. Props.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Custom Thin Crust, Caesar Wings, Cheese Pizza, Slices-N-Stix, Crazy Bread, Stuffed Crazy Bread, Hula Hawaiian, Ultimate Supreme, 5 Meat Feast, Extramostbestest Cheese, Crazy Sauce, Caesar Dip, Crazy Puffs Party Pack, Crazy Puffs Crave Combo, Marinara, Cookie Dough Brownie Made with Twix Cookie Bar PI, Custom Round Pizza, Pizza
Erin Muldoon
The employees always have smiles on their faces. The orders are correct and the food is hot.
Vegetarian options: You can get a pizza with just vegetables.
Parking: The only way to enter the Little Caesar's parking lot from Darby Drive is to turn right at the red light/shopping center entrance.
For the drive-thru, go behind the wig store, About Your Hair, then drive between the two buildings
Kid-friendliness: It's pretty much kid-proof. It's a take-away restaurant. 🤷🏼♀️
Wheelchair accessibility: It appears to be wheelchair accessible.
Went through the drive thru and was wanting cheese bread and a few pizzas. Didnt have cheese bread (which seems like they never have) ended up with 3 pizzas and 2 orders of crazy bread. The pizzas were ok but the crazy bread was just a clumo of dough barely cooked with 0 seasoning. LC used to have the best crazy bread but now it barely edible!
Atmosphere: 5
Food: 2
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
You guys are awesome, cashier is very friendly and down to earth. She needs a raise.
Atmosphere: 5
Food: 5
Service: 5
There is an outstanding employee at the store located on Darby Drive in Florence Alabama by the name of Grace who treats every customer with respect and being very polite. I have always really enjoyed picking up my pizzas when she is there!! My mother in-law had placed a pretty big order one time and was charged for two orders of hit wings by a different employee,who's shift ended and had left before she had received her order. When her order was done Grace was the one to give her pizzas,breath sticks and wings it was short by one order of the wings due to the fact that there wasn't anymore wings left to sell. Grace was told that she had paid for them and didn't receive them. My mother in-law showed her her receipt and she proceeded to tell her that there wasn't anymore wings available, however she offered to give a refund or to replace the item with another of bread sticks and or cheesy bread. My mother in-law said she would take the cheesy bread. Grace apologized for the inconvenience. We had to wait another 10 min on that to be ready so the pizzas would be getting a little cold waiting on that,and Grace already knew it would be so she gave my mother in-law a refund for the wings and a free cheesy bread and a 2 20oz drinks.
This is how customer service used to be years ago, employees putting the customers needs and wants first while respecting the guidelines and rules of the company at the same time. Grace is one of the main reasons that I am still a loyal customer. The food,not so much,sauce needs re evaluating along with the cook time for the bread sticks. Every time I have ever gotten bread sticks they are always doey and not very good. But just going to order a pizza and have Grace take my order is a pleasant experience. I highly recommend that she be a manager at this location,she truly deserves to be in that kind of a position.
Thank you for reading this review and hopefully it will be helpful for Grace to be promoted.
Sincerely,
HAPPY CUSTOMER
AMANDA SHELTON
Atmosphere: 4
Food: 4
Service: 5
The guy I didn’t get his name but I think he was the only boy/guy working there at this time he was so nice and I absolutely loved his customer service every worker should be like him if I could give ten stars I would!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Lady in front super friendly ... great place to eat
Atmosphere: 5
Food: 5
Service: 5
There’s nobody ever at the window and we’re always sitting in line from 10-15 minutes, one time sat there just for them to finally come to the window to tell us they’re out of pepperoni. idk who the GM is but you needa get it together babe.
Atmosphere: 1
Service: 1
Rude workers, terrible customer service.
Atmosphere: 3
Food: 2
Service: 1
Great place for last min diner plans or just a quick ready to go lunch, always have a alot of pizzas ready to eat!!
Atmosphere: 3
Food: 5
Service: 5
Where's the beef??? New to area and had craving for beef pizza and a pepsi so placed an online order here. Waited in parking lot for almost 15 minutes waiting for app to show it was out of oven and finally just went to window and it was boxed and ready to go, and had apparently been done for awhile (app still shows it's in the oven lol) Get it home less than 5 mins later and it was barely room temp, but also had no beef or any topping on it, just a cheese pizza. Also, they had no pepsi - not 1 pepsi of any size in the whole store, so much for that craving.. and then the crazy puffs appear to be whatever was left over throughout the day, obviously not fresh and were just dough balls with a little cheese and bacon on top, didn't resemble the online pics in the least. I tried calling several times to tell them of the problems, but nobody ever answered. I will say the woman at the window was very pleasant. I will not be returning to this location.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Honestly don't waste your time here, I've been eating little Caesars since I was 9 years I'm 24 now I ordered a pepperoni pizza that tasted like dry a** bread and the crazy bread litterly was that, I didnt order dried pepperoni bread, tasted like it sat on the oven for about an hour.
Staff went above and beyond to correct a minimal issue. I was given a significant discount that wasn't really necessary but they wanted to make it right. Props.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Custom Thin Crust, Caesar Wings, Cheese Pizza, Slices-N-Stix, Crazy Bread, Stuffed Crazy Bread, Hula Hawaiian, Ultimate Supreme, 5 Meat Feast, Extramostbestest Cheese, Crazy Sauce, Caesar Dip, Crazy Puffs Party Pack, Crazy Puffs Crave Combo, Marinara, Cookie Dough Brownie Made with Twix Cookie Bar PI, Custom Round Pizza, Pizza
The employees always have smiles on their faces. The orders are correct and the food is hot.
Vegetarian options: You can get a pizza with just vegetables.
Parking: The only way to enter the Little Caesar's parking lot from Darby Drive is to turn right at the red light/shopping center entrance.
For the drive-thru, go behind the wig store, About Your Hair, then drive between the two buildings
Kid-friendliness: It's pretty much kid-proof. It's a take-away restaurant. 🤷🏼♀️
Wheelchair accessibility: It appears to be wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slices-N-Stix, Extramostbestest Cheese, Crazy Puffs Crazy Sauce Combo, Custom Round Pizza
So good
Atmosphere: 5
Food: 5
Service: 5
Bad taste, quality and appearance
Food: 1
Service: 5
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