McDonald's

3183 Cloverdale Rd, Florence
(256) 740-6797

Recent Reviews

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Steven Gilbert

This place sucks

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Lauderdale

LG coffee 8 creams. Got it right and got it fast. So, 5 stars

Atmosphere: 5

Food: 5

Service: 5

Brad Creasy

Found a hair in my 20 piece nugget wasn’t happy plz have your employees wear hair nets it’s disgusting was a fast food manager for years it only takes a couple of seconds to put hair nets on to avoid bad reviews thanks

Atmosphere: 3

Food: 1

Service: 4

Tim Ruzic

Placeed Mobile order got to the store and it was closed. Why did it let me make an order if the store was closed

Michael Burney

Food is decent and usually correct. Staff is mostly nice.

Atmosphere: 4

Food: 4

Service: 4

Teresa Campbell

Not only did they change the size container of the smoothies to smaller sizes, my large smoothie was missing a fifth of it because the manager told the server to only fill it to the imaginary "line." Unimpressed with service and manager.

Food: 1

Service: 1

Jeff Cleghorn

Can I get a mcdouble hold the sewer rat please?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Mcdouble

Jam

Ordered a large frappe, got 3/4ths of one. Asked if I could have more and was met with a smile and "no." Overall the rest was good, I just don't think this good customer service, especially with how expensive they are. Usually good service so it was unexpected.

Atmosphere: 3

Food: 3

Service: 2

Beth Love

Decent food

Kid-friendliness: Nice facility

Recommended dishes: Cheeseburger

mike alexander

Worst chicken sandwich I’ve ever tried to eat - not edible, chicken like rubber. Awful. Also, left apples slices out of kids happy meal.

Atmosphere: 5

Food: 1

Service: 5

Jeremy B

Highly infested with rats and they need a real management class not unprofessional people and Houston is the absolute worst manager I've ever dealt with

Atmosphere: 1

Food: 1

Service: 1

Brayley Valentine

Priscilla.. MAN! This lady is ABSOLUTELY AMAZING! She is the true definition of a leader! She was so happy to just be there. Imo she should be working with corporate. She gave us the best customer service we’ve ever had. I literally can not put into words how amazingly nice she is. She was smiling the whole time we were there, she was kind. She interacted with every customer that walked in the restaurant. I have never had such good customer service from McDonald’s or any restaurant for that matter.

Parking: They have a designated area for mobile orders. Parking on both sides of the building.

Kid-friendliness: They have a play place for children.

Wheelchair accessibility: Easy access for anyone in a wheelchair on both sides of the building!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Mcchicken, Big Mac, Mcdouble, Dr Pepper, Double Cheeseburger, Triple Cheeseburger, French Fries

Daniel Morgan

They are never open when they're supposed to be the food is always old you wait 30 to 45 minutes to get your food and it's never right. The workers are always outside sitting on the Rocks never inside doing their job they seriously need to close this McDonald's down everyday it's some kind of problem with them.

Atmosphere: 1

Food: 1

Service: 1

Mollyn Watts

Every single time I get food from this McDonald's the fries are always cold, hard and stale it's like they leave the fries sitting out over night it's disgusting. I'm always missing food in my bag. They always leave out the sauces I ask for. I don't know why this restaurant is still in business they never get anything right.

Atmosphere: 1

Food: 1

Service: 1

Landon Hall

Other than the ticket times being slow as hell a lot of the times,foods always fresh, staff respectful and make sure ur straight!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble

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