I was told manager wasn't in the building so i'd have to wait on change!I paid with a debit card and was still made to wait outside for a good 15 minutes.good luck with this place
Atmosphere: 1
Food: 1
Service: 1
Judy Embery
Love my Cheese only Double Quarter Pounder with LG Fries Everything was fresh and hot
Atmosphere: 3
Food: 4
Service: 4
Raymond J
This is probably the worst McD’s out there, good luck trying to get a mobile curbside order in under 30 minutes. Half the time the orders are completely wrong and not even fresh
Atmosphere: 1
Food: 2
Service: 1
NealanPaula King
Drive thru staff got it wrong took in fish sandwich to get one without tater and the front waitress acted rude and the manager was rude about it having to be remade
Atmosphere: 2
Food: 2
Service: 1
William Tumlin
Employees were VERY unprofessional and seemed to not even remotely concerned that potential customers could hear the conversations/complaints about coworkers and/or customers. I would STRONGLY recommend to visit the other locations in Florence if you HAVE to have McDonald's. I will NEVER go to this location at all.
Atmosphere: 1
Service: 1
Tonya
It was a night I got off and I pulled through the drive through and ordered 3 mcdoubles and two McChicken with cheese I as t lady at window if they had cheese and she said yes I got home with them they didn't I called and talk to a manger she was very rude and she knows they had cheese because she made them well they didn't and I live one mile from Tennessee so it's at least 25 minutes away from this McDonald's so it sucked but most of the manger that told me I should have checked it before I left cause this isn't the first time they have gotten my order wrong so I called to complain it's like the 3rd time it happened it's like they don't know how to read the ordered board it will be on the order ticket on top of sandwich but the cheese is never on it I wished I knew the managers name that night because she was very rude and disrespectful she should not be a manger.!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Kylee Thomas
Was able to place a mobile drive thru order but once I arrived to the restaurant, they had already closed, and over twenty minutes early at that. Drive thru blocked off and doors locked. Just wish the order hadn’t gone through if the store was already closed.
Service: 1
Brian Hirschi
Typical Mcdonalds
Atmosphere: 1
Food: 3
Service: 2
Steven Gilbert
This place sucks
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Lauderdale
LG coffee 8 creams. Got it right and got it fast. So, 5 stars
Found a hair in my 20 piece nugget wasn’t happy plz have your employees wear hair nets it’s disgusting was a fast food manager for years it only takes a couple of seconds to put hair nets on to avoid bad reviews thanks
Atmosphere: 3
Food: 1
Service: 4
Tim Ruzic
Placeed Mobile order got to the store and it was closed. Why did it let me make an order if the store was closed
Michael Burney
Food is decent and usually correct. Staff is mostly nice.
Atmosphere: 4
Food: 4
Service: 4
Teresa Campbell
Not only did they change the size container of the smoothies to smaller sizes, my large smoothie was missing a fifth of it because the manager told the server to only fill it to the imaginary "line." Unimpressed with service and manager.
I was told manager wasn't in the building so i'd have to wait on change!I paid with a debit card and was still made to wait outside for a good 15 minutes.good luck with this place
Atmosphere: 1
Food: 1
Service: 1
Love my Cheese only Double Quarter Pounder with LG Fries
Everything was fresh and hot
Atmosphere: 3
Food: 4
Service: 4
This is probably the worst McD’s out there, good luck trying to get a mobile curbside order in under 30 minutes. Half the time the orders are completely wrong and not even fresh
Atmosphere: 1
Food: 2
Service: 1
Drive thru staff got it wrong took in fish sandwich to get one without tater and the front waitress acted rude and the manager was rude about it having to be remade
Atmosphere: 2
Food: 2
Service: 1
Employees were VERY unprofessional and seemed to not even remotely concerned that potential customers could hear the conversations/complaints about coworkers and/or customers. I would STRONGLY recommend to visit the other locations in Florence if you HAVE to have McDonald's. I will NEVER go to this location at all.
Atmosphere: 1
Service: 1
It was a night I got off and I pulled through the drive through and ordered 3 mcdoubles and two McChicken with cheese I as t lady at window if they had cheese and she said yes I got home with them they didn't I called and talk to a manger she was very rude and she knows they had cheese because she made them well they didn't and I live one mile from Tennessee so it's at least 25 minutes away from this McDonald's so it sucked but most of the manger that told me I should have checked it before I left cause this isn't the first time they have gotten my order wrong so I called to complain it's like the 3rd time it happened it's like they don't know how to read the ordered board it will be on the order ticket on top of sandwich but the cheese is never on it I wished I knew the managers name that night because she was very rude and disrespectful she should not be a manger.!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Was able to place a mobile drive thru order but once I arrived to the restaurant, they had already closed, and over twenty minutes early at that. Drive thru blocked off and doors locked. Just wish the order hadn’t gone through if the store was already closed.
Service: 1
Typical Mcdonalds
Atmosphere: 1
Food: 3
Service: 2
This place sucks
Atmosphere: 1
Food: 1
Service: 1
LG coffee 8 creams. Got it right and got it fast. So, 5 stars
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Found a hair in my 20 piece nugget wasn’t happy plz have your employees wear hair nets it’s disgusting was a fast food manager for years it only takes a couple of seconds to put hair nets on to avoid bad reviews thanks
Atmosphere: 3
Food: 1
Service: 4
Placeed Mobile order got to the store and it was closed. Why did it let me make an order if the store was closed
Food is decent and usually correct. Staff is mostly nice.
Atmosphere: 4
Food: 4
Service: 4
Not only did they change the size container of the smoothies to smaller sizes, my large smoothie was missing a fifth of it because the manager told the server to only fill it to the imaginary "line." Unimpressed with service and manager.
Food: 1
Service: 1
Can I get a mcdouble hold the sewer rat please?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble
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