Popeyes Louisiana Kitchen

1703 Florence Blvd, Florence
(256) 767-3937

Recent Reviews

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Nygeria Thompson

Friday night my aunt and uncle got Popeyes and it made them sick to the stomach but they got ghost pepper wings so we thought it was just cs of the heat form the wings so we went back yesterday (Saturday) because my aunt work there and I got me a 2pc mild with a biscuit and drink 5 mins after eating my food I thru all of up when I’ve be feeling fine all day and after I got sick to the stomach I was feeling completely fine after that idk maybe the food wasn’t fresh I’m not completely sure but it’s a no for me.

Food: 1

Douglas Moreno

Nice tasty lovely food, but place looks unpleasant wich makes you think about food safety.

Atmosphere: 2

Food: 5

Service: 4

John Folkwein

The food was great

Dalton Thomas

This is by far the trashiest food establishment I have ever seen in my life. I have had nothing but bad experiences here. The staff is extremely rude and unprofessional. I was just insulted in the drive through by a very rude employee. Will not go back.

Atmosphere: 1

Food: 2

Service: 1

ASHLEY JOHNSON

DISAPPOINTED!!! Decided to go here for dinner on 7-14-2025. The chicken tasted like it had been cooked in extremely old grease. The chicken was OLD & DRY; wasted my money. It wasn’t spicy like I asked for either. DO BETTER!!

Atmosphere: 1

Food: 1

Service: 3

Rahul Bhusal

Super quick , and great service . Love the freshness in their food .

Atmosphere: 4

Food: 5

Service: 4

Elijah Orr

Staff is rude.

Service: 1

Journey

The employees are amazing and the food is good. Underrated spot

Atmosphere: 5

Food: 5

Service: 5

Mustafa Gardner

Good courteous staff

Atmosphere: 4

Food: 4

Service: 4

Cheezy

I did the drive through. They have the most rude people working every time I go to this location. I have stopped going. I love the chicken sandwich but not worth the poor customer service. I even went once an hour before they close and they didn't have any chicken for a sandwich.

Atmosphere: 1

Food: 2

Service: 1

Chandler Hice

I've gotten food poisoning here. I've never been back, and will never be back.

Atmosphere: 1

Food: 1

Service: 1

Linda Mueller

I order a three piece with French fries. They was going to charge me 25.00. I’m not sure if what I was charge was right. Then I got slaw with no utensils. The chicken had no flavor. The slaw was terrible and dry. They threw a few French fries in, half on the paper and half behind the paper. French fries looked awful and I may have gotten ten total which is less than what they usually give. No ranch that I ordered but they gave me honey. Ordered a Diet Coke and it wasn’t your normal Diet Coke. I feel that if you want business, fix this place up and show the customers that they are number one when they order food.
I feel that they could train their employees like chicken fil a. It would get more business if you teach people to cook and serve people.

Also I give them a 20.00 bill and got 4.02. back. It shouldn’t have cost that much. I didn’t get a receipt or napkins.
Now when the owner puts on here that they serve the freshest, you better take that back because it’s not true. Also, you need to go in that store and run it like a Popeyes should be run.

Atmosphere: 1

Food: 1

Service: 1

Cedric Joyner

I am writing to express my significant disappointment with a recent order from this Popeyes location. I ordered chicken tenders, and the quality was frankly unacceptable. As the attached image shows, the appearance of one of the tenders was substandard, and this was not an isolated issue – 5 out of the 6 tenders in my order were similarly poor in presentation.
Beyond the visual aspect, the tenders were also cold and dry, indicating they were likely not fresh. This is not the quality I expect from Popeyes. Receiving food that is both visually unappealing and served cold and dry is a very disappointing customer experience.
I hope the management of this location takes this feedback seriously and addresses the issues with food preparation and holding times to ensure other customers do not have a similar experience.

Food: 1

Service: 3

KT

We were in town for an event, and it was getting late. We wanted Popeyes and we knew they were going to close soon but the lights were still on yet dimmed. Luckly, they took our $45 order, got it correct and surprisingly it was fresh. I know how it is when a restaurant is about to close, and a customer pulls up, but they were very helpful.

Atmosphere: 4

Food: 5

Service: 5

Tim Adams

First time I eaten there got a shrimp box it was nasty cold soggy fires an cool an yhe shrimp were cold to got a fish sandwich an it was good but other was nasty dogs liked it

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