Subway
2550 Mall Rd, Florence
(256) 760-9148
Recent Reviews
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Went inside and didn’t see any employees. We waited a few minutes thinking maybe they were busy, and then we tried calling out for anybody. We heard muffled talking towards the back but nobody came up to the front. We called out again but we ended up just leaving.
Atmosphere: 1
Food: 1
Service: 1
I have to admit, I haven’t had Subway in about seven years because past experiences left a lot to be desired—but this location completely redeemed the franchise for me. My boyfriend and I stopped in right before closing, and the two women working went above and beyond. They were genuinely kind, helpful, and welcoming—not just to us, but also to the family who came in after us, even though it was late.
They didn’t rush us at all, and one of them even chopped up parts of my salad to make it easier for me to eat, which I truly appreciated. The ingredients were fresh, the service was excellent, and they even packed extra sauce on the side. On top of all that, they wished us safe travels on our way out.
Thank you for going the extra mile—this is exactly the kind of fast service experience we need more of.
Atmosphere: 5
Food: 5
Service: 5
Worst sandwichbin years bread was in 10 pieces dry as a crouton! 😥
Very undercooked/soggy bacon on the sandwich and poor staff attitude.
Food: 2
Service: 2
This is the 3rd time I have placed an order here on doordash. I literally only like one sandwich from subway which is a meatball sub. All 3 times they have no meatballs? One time they called me and said it’s cause they were about to close. I ordered like 5ish hours before they closed but ok. If you don’t have the item, mark it out of stock so people don’t order it. I work for a restaurant, I know how this works.
This place gave me food poisoning. Absolutely disgusting and nasty. It's absolutely ridiculous I have to be sick all night because of this place.
Atmosphere: 1
Food: 1
Service: 1
Nikki was very accommodating due to My food allergy. She took extra precaution to make sure I was safe. I felt very well taken care of it. This Subway and I feel like she is an exceptional employee. It is a matter of life or death if have contact with meat.. Other than chicken. Nikki changed gloves without being asked. She cooked my food separately and wrapped it in its own bag. I cannot say more about this employee!
Atmosphere: 5
Food: 5
Service: 5
Friendly fast and good
Atmosphere: 5
Food: 5
Service: 5
Don't go here unless you like food poison and high prices for mediocre sandwiches. The staff is clueless. They wouldn't take my cupon because I added one extra meat. I shouldve just left without the sandwich, because i got sick later that night.
Atmosphere: 1
Food: 1
Service: 1
Tiffany almost blew it, but she came around at the end lol. The gentleman that made our sandwiches was really friendly tho
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Very fast service
Atmosphere: 5
Food: 5
Service: 5
Unprofessional, got hired/fired all in the same week due to the fact my adopted mother passed away and they wonder why people don’t wanna work there
Great service
Atmosphere: 5
Food: 5
Service: 5
So, I haven't been here for over a year due to being dissatisfied with past changes - i.e. sweet onion sauce. Today I find out that their new flatbread can't be toasted or heated - the employee's words - for a Philly cheesteak. I didn't order and went to Lenny's.
Food: 1
When I came in and ordered my sandwiches while I was leaving I saw a gentleman smoking smell like marijuana with a subway uniform on in the back of Subway.. Shouldn't be smoking while serving people. And marijuana is illegal... That's definitely not how u suppose to run a business.
Atmosphere: 1
Food: 1
Service: 1
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