Umi Japanese Steakhouse
201 Cox Creek Pkwy, Florence
(256) 718-6868
Recent Reviews
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Great place for any hunger time. Great service ! Food was wonderful. Highly recommend for all ages 👌. They also have 1/2 price sushi rolls every Tuesday and Thursday. All regular rolls as well as specialty rolls. They also have hibachi. Great food
Atmosphere: 5
Food: 5
Service: 5
Yummy food and nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup
FYI don’t look at the photo menu on the website!!! They will not do anything for you in a to-go order(not placed online). I called in a to go order after looking at the main menu online under menus. When given my total it seemed more than what I was expecting. When I mentioned it to the cashier when picking up the order she said yea we had some price increase and we don’t have a to-go menu right for me to look at soooooo. I was in a hurry so I just paid for the meal and left. I got home and after thinking about it I decided $10 more than what I was expecting to pay(expecting $55 and paid over $65) was a little much, so I called and spoke to a manager(Reagan). I explained the issue and told them had I known it was going to be that much more I would not have ordered an extra sushi roll. I asked if there was anything they could do(ie. refund 1 item from my order or anything). She put me on hold to ask someone else then came back to tell me they had some price increases and there was an issue, that they were aware of, with the photo of the main menu online and I wasn’t the only person to call and complain. End result there was nothing they could do since I already paid and left. She did thank me for being yet another person to let them know that the photo menu was wrong.
We always love umi! Sushi is good, we always love the fried rice and hibachi as well. We've always had good service and never had to wait for a seat but do tend to go for lunch or early dinner.
Atmosphere: 5
Food: 5
Service: 5
When trying to order a child size hibachi meal for myself due to not being able to eat large adult portions, the server told me that I could only order it if I had had gastric bypass surgery which was an extremely strange thing to say. She also said she was afraid of being fired if she violated this policy. If this is the restaurant policy I feel like it should be stated on the menu or front door. Furthermore it is just a strange policy. I dont mind paying extra if necessary, which still doesnt make much sense, but won't be returning to the restaurant for this reason.
It was my 1st time there. The food was very good, the portions are larger than expected, and prices are reasonable.
Atmosphere: 5
Food: 4
Service: 5
Good food. Better service. Would go again.
Atmosphere: 4
Food: 4
Service: 5
The scallops were awesome! Cooked perfectly, the shrimp, a little over cooked. Definitely go back for the scallops.
Atmosphere: 4
Food: 5
Service: 5
We just stopped in for some sushi, and everything was great. But the spider roll was a bit on the not-so-fresh side. Not crispy, im sure its was cooked a while ago.
Tuna, salmon, shrimp, Callie roll, spicy tuna. Grate!!
Atmosphere: 4
Food: 5
Service: 5
Had party of 8 for birthday celebration. Opted for table dining rather than hibachi. Ordered variety of appetizers, specialty rolls and entrees. The food was really good. Our server was Reagan and she was awesome. It was our first time here but definitely not our last.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great.
Atmosphere: 5
Food: 5
Service: 5
Awesome sushi...
Atmosphere: 4
Food: 4
Service: 5
I had my first and last trip to UMI. OMG terrible food. I'm spoiled because I lived in Okinawa and Japan.UMI doesn't have fish sauce and don't know what it is. It's like Ketchup in America. Fish sauce might have helped with the really bad food. But I doubt it.
Atmosphere: 1
Food: 1
Service: 2
Our waitress is always Amazing! The last time we ate here though the prices had skyrocketed and therefore it will unfortunately cut down our visits. The food is always good though.
Atmosphere: 5
Food: 5
Service: 5
Great Japanese food! We always enjoy the entertainment too! Consistently great food!
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