The Wendy's in Florence Alabama is amazing! I recommend the chicken & ranch wrap and the pineapple mango lemonade! 😋
Atmosphere: 5
Food: 5
Service: 5
Keri Wilcox
Out of every sugar free low calorie drink. Not diabetic friendly. There is no way they are out of every single one. Could get no help about it either. The sizes have greatly decreased since a month ago and the prices have increased.
Atmosphere: 2
Food: 3
Service: 2
West
Overcharged by $4, manager acknowledged, but only refunded me $1.42 in cash. Place was too busy and chaotic to drive back through and complain. 2nd time I was overcharged at this location. Apparently, 2 buttons are close together and similar on their computer system when ringing up orders. Won’t be back
Atmosphere: 4
Food: 3
Service: 2
Darren Ashby
Service was good. food was pretty fast. Restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Christine Onocki
Best late night snack ever
Atmosphere: 5
Food: 5
Service: 5
April Branch
Cleanest place I have ever seen, food was great, everything was wonderful.
Atmosphere: 5
Food: 5
Service: 5
David Hicks
Great service and food. Bernice is always so nice and she always takes care of us. Great people at this location.
Wendy’s chicken can be dicey sometimes but it was cooked spit on.
Food: 5
Service: 5
James Gray
Fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
C
Use the app for the best discounts. I just wish they added and/or swap out food items. They don't really come out with anything new or exciting too often.
Atmosphere: 4
Food: 4
Service: 4
Jay Sandlin III
I usually love the food and atmosphere at this Wendy’s, but today was frustrating. I was in a rush to get to a meeting and sat in the drive-thru for so long without a word, I thought they’d left. I understand sometimes computers cause delays, but when I finally asked if they had time for me, the girl said, “No—but I’ll help you anyway.”
I went inside, explained I was in a hurry, and still had to repeat my order because it wasn’t listened to the first time. I spelled it out calmly—and they laughed. Not sure what was funny, but it didn’t feel respectful. I tried to smooth things over but the manager accused me of yelling at her on the drive thru and even though I’d already explained that I was just trying to go elsewhere, it didn’t seem to be understood and they just treated me like I was the one with the problem. I suppose I’ll find somewhere else for breakfast which upsets me because of how much I enjoy the food and meat, but it would just be uncomfortable now to return.
I still like this location, but today’s experience really missed the mark.
Atmosphere: 5
Food: 5
Service: 2
James Holiday II
The food was great but there was no room to move around in the parking lot. Pulling out of the parking lot was a quest.
they don’t put what you ask in the bag. Awful!
Food cold
Atmosphere: 1
Food: 1
Service: 1
Dirty restaurant cold food
Atmosphere: 1
Food: 1
Service: 1
The Wendy's in Florence Alabama is amazing! I recommend the chicken & ranch wrap and the pineapple mango lemonade! 😋
Atmosphere: 5
Food: 5
Service: 5
Out of every sugar free low calorie drink. Not diabetic friendly. There is no way they are out of every single one. Could get no help about it either. The sizes have greatly decreased since a month ago and the prices have increased.
Atmosphere: 2
Food: 3
Service: 2
Overcharged by $4, manager acknowledged, but only refunded me $1.42 in cash. Place was too busy and chaotic to drive back through and complain. 2nd time I was overcharged at this location. Apparently, 2 buttons are close together and similar on their computer system when ringing up orders. Won’t be back
Atmosphere: 4
Food: 3
Service: 2
Service was good. food was pretty fast. Restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Best late night snack ever
Atmosphere: 5
Food: 5
Service: 5
Cleanest place I have ever seen, food was great, everything was wonderful.
Atmosphere: 5
Food: 5
Service: 5
Great service and food. Bernice is always so nice and she always takes care of us. Great people at this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wendy’s chicken can be dicey sometimes but it was cooked spit on.
Food: 5
Service: 5
Fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Use the app for the best discounts. I just wish they added and/or swap out food items. They don't really come out with anything new or exciting too often.
Atmosphere: 4
Food: 4
Service: 4
I usually love the food and atmosphere at this Wendy’s, but today was frustrating. I was in a rush to get to a meeting and sat in the drive-thru for so long without a word, I thought they’d left. I understand sometimes computers cause delays, but when I finally asked if they had time for me, the girl said, “No—but I’ll help you anyway.”
I went inside, explained I was in a hurry, and still had to repeat my order because it wasn’t listened to the first time. I spelled it out calmly—and they laughed. Not sure what was funny, but it didn’t feel respectful. I tried to smooth things over but the manager accused me of yelling at her on the drive thru and even though I’d already explained that I was just trying to go elsewhere, it didn’t seem to be understood and they just treated me like I was the one with the problem. I suppose I’ll find somewhere else for breakfast which upsets me because of how much I enjoy the food and meat, but it would just be uncomfortable now to return.
I still like this location, but today’s experience really missed the mark.
Atmosphere: 5
Food: 5
Service: 2
The food was great but there was no room to move around in the parking lot. Pulling out of the parking lot was a quest.
Kid-friendliness: Fake smiles
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Hamburger
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