Zaxby's Chicken Fingers & Buffalo Wings
366 Cox Creek Pkwy, Florence
(256) 765-0054
Recent Reviews
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Chicken wings were cold like they weren't under the heat lamps.
Atmosphere: 4
Food: 2
Service: 5
Phenomenal location! The staff was more than helpful when an issue arose. Lana in particular needs to be recognized for their amazing customer service. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Good menu variety and value. Salads have generous portions of chicken.
Atmosphere: 4
Food: 4
Service: 4
The food is good majority or the time! The only thing this location would need to work on is how much sauce they use on their chicken and to clean up some of the seating.
Atmosphere: 4
Food: 4
Service: 4
I came for lunch today and tried the new chicken bacon ranch quesadilla, fries, and the strawberry cheesecake bites and all of it was delicious. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Teach your window workers how to count. Every single time I go to this specific one, I pay for extra sauces and get none. Wouldn't be an issue if I didn't live 30 minutes away.
Atmosphere: 1
Food: 5
Service: 1
Ordered a drink on the app and it was never brought out.
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad
Everything was fine, they forgot to give me a straw or a utensil.
Atmosphere: 4
Food: 4
Service: 3
It was 30 minutes until they closed. They took our order. Then, a girl came to our table and started out by saying they were closing soon and they were out of the wing sauce we ordered. We got a refund and left.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Traditional Wings and Fries, Chicken Finger Plate
Restaurantji Recommends
I love Zaxby's normally, but I am giving this particular Zaxby's a 1 Star, I would give them a zero start if I could, so me and my wife go, place my order, order comes out slightly wrong, just that they gave me the version that didn't come with sides when I ordered sides, I didn't think this would be that big of an issue I went and told the lady we didn't get our sides, now it's only a $2 difference between the version with and without sides and for $2 she tells me that I have to do a refund back to my card,doesn't tell me until afterwards oh your money will be back tomorrow,I was already slightly perturbed about that but then I call today and I was told no it will be 3-5 business days so for $2 this place is holding $50 of my money ransom,I absolutely will never go to this Zaxby's again,if this is what is considered customer service,it's a joke and the worst part is due to dietary restrictions this is one of only a few places my wife can eat out and they ruined one of her favorite places to eat ........such a shame.
Atmosphere: 3
Food: 5
Service: 1
Good food & service but greasy slippery floor in dining area.
Atmosphere: 5
Food: 5
Service: 5
Dined in with my family the other day and most and everything was delightful.
The service was quick, and there was hardly a wait to get our food. The chicken was juicy, and the fries were well-seasoned. All the food was hot and had obviously been fresh out the fryer!
I really enjoyed the dining experience, from the warm lighting to the wood panelled interior, and more than anything the lack of music. Though there would be a small mess at the booths here and there, it was nothing overwhelming.
Overall, it was impeccable, especially for the price. We spent $37 to feed four people, and we had leftovers. Great food, great place!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Finger Plate
Been to zaxbys ? many times and have always enjoyed their food. Especially like their salads! Little slow on this day, but i was not in a hurry anyway.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Salad, Chicken Finger Sandwich, Chicken Sandwich and Fries, Chicken Srips and Frie, Chicken and Fry Meal, Extra Sauce, Chicken Finger Plate
we took 30 kids into Zaxbys today at lunch on a Sunday!! everyone had a separate order and every single order was 10/10. We were Very impressed!
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