Always good. I’ve never had a bad experience and will always visit when I’m in the city.
ricky Venn
Excellent food at great prices, fast service and friendly people. The food court is nice and the atmosphere is great for family outing.
Candace Renee
After many years of eating at the restaurant wingstop, someone recommended I try this place because of the similarities. I however was extremely disappointed.. I placed the order via Uber Eats and when it arrived it was cold and not prepared properly. The wrong receipt was given to me so I’m not sure if that’s why it was prepared wrong.
I wasn’t able to go back at the moment because it was delivery. I called back the next day and asked to speak to a manger who said her name was Allie and told her the issue. She was unprofessional and extremely rude. The level of customer service and professionalism was far worse than one star..but that’s the lowest I could rate.
It was my first time there and I will never support their business again.
James Turner
Charging for refills as I’m eating on the tables directly in front the register is pathetic. Especially after it’s $16 for 1 person. Never a charge for the 8 years I’ve ate here, not going back.
Deunta Bell
Time isn't accurate , they close at 7
Atmosphere: 1
Food: 1
Service: 1
Percy Lawyer
Good food but they don’t open till like 11 or something when they’re supposed to open at 10!!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: French Fries
Maxwell Walden
Love the meal & it's the first time for me & my brother tried it inside Gadsden Mall.
Atmosphere: 5
Food: 5
Service: 5
Brianna Walker
I just moved here from ATL and this American Deli has to be the best one I’ve ever had food from. Everything was so dang good. and perfect. Normally when you get delivery, your food is always messed up somehow. Not here. I am more than satisfied!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Kavi Smith
My food was just thrown together. I got honey hot and lemon pepper. They did not separate my wings properly and sauce was all over my lemon pepper. Will not be going back at all. I had to take a paper towel and wipe off all the sauce. Sauce wings and dry wings should always be separated
Food: 1
Service: 1
misty artis
Don't bother calling in a order . They will not start to prepare it until you pay. Even if u work next door . I just called in my food and waited 10 minutes only to find out I had to wait 20 more because it wasn't started till after pay. Which is wrong my lunch brake was over before i got my food. The Chinese woman is rude . Refuses to let someone say hello to.her workers will wave her hands in the air like no no no hellos they on my time. It's the mall friendly faces . But not there.
I ordered take out an waited 20 minutes before arriving to get my order, proceeded to sit in the cafeteria for 15 minutes waiting for the food to be cooked
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: American Deli Foods
Jeremy Louns
American Deli is no joke whatsoever. I got myself a fried rice combo. The fried rice was fresh and delicious. I honestly love the employees too they are very kind I really have no idea who this "lady" these people are complaining about but the employee who took my order was very nice. His name was Alex or something? I genuinely do not remember exactly but he was a very nice employee. I hope this lady whoever that "rude employee" people are talking about is fired and that Alex is still serving customers like me today. He makes American Deli better!
Atmosphere: 5
Food: 5
Service: 5
Andrew Evans
This location is above average, overall not taking my satisfaction away from here. The food out here is just delicious, never undercooked. The employees there were nice. This place always smacks and it's being slept on, this why there aren't many customers coming. I hope this review boosts their business a bit because I have high hopes they'll be home to many greater experiences in customer service and food as well.
Atmosphere: 5
Food: 5
Service: 5
Zay Ross
My experience at this American Deli located at the Gadsden Mall: I stopped by for lunch because I have not tried this place before. The employees immediately got started with the order and they were kind enough to suggest me what I should get. I got myself the burger combo, coming with 12 pc. wings, and it came with crinkle fries. The burger was delicious, and so were the fries. They were delicious too. The wings were a bit small but the taste was alright. Overall a great experience and I will be glad to return here soon.
Atmosphere: 5
Food: 5
Service: 5
Jerrisa M. (Reesee)
Gadsden Mall: I ordered my family a meal that coat $57.32 through DoorDash for pickup. I received the order confirmation and all. I get to the restaurant and they are trying to make me pay again for an order that I have proof has been paid for. I show them my email receipt and my bank account. They are still saying my order isn't paid for and I need to pay. There is clearly a language barrier. I'm thinking they are giving me a refund, they charge my account AGAIN and still tell me I owe money. At this point, I don't even want the food anymore. I tell them to keep it. I just want my money! They refunded me $18 cash. That is from the 2nd transaction of money they tried to take from my account. I STILL WANT MY $57.32.I will surely go to the Better Business Bureau and all social media until my money is refunded. Shame on American Deli for not running their business properly and trying to double charge me. I have time today. I will keep complaining until my money is refunded.
Always good. I’ve never had a bad experience and will always visit when I’m in the city.
Excellent food at great prices, fast service and friendly people. The food court is nice and the atmosphere is great for family outing.
After many years of eating at the restaurant wingstop, someone recommended I try this place because of the similarities. I however was extremely disappointed.. I placed the order via Uber Eats and when it arrived it was cold and not prepared properly. The wrong receipt was given to me so I’m not sure if that’s why it was prepared wrong.
I wasn’t able to go back at the moment because it was delivery. I called back the next day and asked to speak to a manger who said her name was Allie and told her the issue. She was unprofessional and extremely rude. The level of customer service and professionalism was far worse than one star..but that’s the lowest I could rate.
It was my first time there and I will never support their business again.
Charging for refills as I’m eating on the tables directly in front the register is pathetic. Especially after it’s $16 for 1 person. Never a charge for the 8 years I’ve ate here, not going back.
Time isn't accurate , they close at 7
Atmosphere: 1
Food: 1
Service: 1
Good food but they don’t open till like 11 or something when they’re supposed to open at 10!!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: French Fries
Love the meal & it's the first time for me & my brother tried it inside Gadsden Mall.
Atmosphere: 5
Food: 5
Service: 5
I just moved here from ATL and this American Deli has to be the best one I’ve ever had food from. Everything was so dang good. and perfect. Normally when you get delivery, your food is always messed up somehow. Not here. I am more than satisfied!!!!!!
Atmosphere: 5
Food: 5
Service: 5
My food was just thrown together. I got honey hot and lemon pepper. They did not separate my wings properly and sauce was all over my lemon pepper. Will not be going back at all. I had to take a paper towel and wipe off all the sauce. Sauce wings and dry wings should always be separated
Food: 1
Service: 1
Don't bother calling in a order . They will not start to prepare it until you pay. Even if u work next door . I just called in my food and waited 10 minutes only to find out I had to wait 20 more because it wasn't started till after pay. Which is wrong my lunch brake was over before i got my food. The Chinese woman is rude . Refuses to let someone say hello to.her workers will wave her hands in the air like no no no hellos they on my time. It's the mall friendly faces . But not there.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
I ordered take out an waited 20 minutes before arriving to get my order, proceeded to sit in the cafeteria for 15 minutes waiting for the food to be cooked
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: American Deli Foods
American Deli is no joke whatsoever. I got myself a fried rice combo. The fried rice was fresh and delicious. I honestly love the employees too they are very kind I really have no idea who this "lady" these people are complaining about but the employee who took my order was very nice. His name was Alex or something? I genuinely do not remember exactly but he was a very nice employee. I hope this lady whoever that "rude employee" people are talking about is fired and that Alex is still serving customers like me today. He makes American Deli better!
Atmosphere: 5
Food: 5
Service: 5
This location is above average, overall not taking my satisfaction away from here. The food out here is just delicious, never undercooked. The employees there were nice. This place always smacks and it's being slept on, this why there aren't many customers coming. I hope this review boosts their business a bit because I have high hopes they'll be home to many greater experiences in customer service and food as well.
Atmosphere: 5
Food: 5
Service: 5
My experience at this American Deli located at the Gadsden Mall: I stopped by for lunch because I have not tried this place before. The employees immediately got started with the order and they were kind enough to suggest me what I should get. I got myself the burger combo, coming with 12 pc. wings, and it came with crinkle fries. The burger was delicious, and so were the fries. They were delicious too. The wings were a bit small but the taste was alright. Overall a great experience and I will be glad to return here soon.
Atmosphere: 5
Food: 5
Service: 5
Gadsden Mall: I ordered my family a meal that coat $57.32 through DoorDash for pickup. I received the order confirmation and all. I get to the restaurant and they are trying to make me pay again for an order that I have proof has been paid for. I show them my email receipt and my bank account. They are still saying my order isn't paid for and I need to pay. There is clearly a language barrier. I'm thinking they are giving me a refund, they charge my account AGAIN and still tell me I owe money. At this point, I don't even want the food anymore. I tell them to keep it. I just want my money! They refunded me $18 cash. That is from the 2nd transaction of money they tried to take from my account. I STILL WANT MY $57.32.I will surely go to the Better Business Bureau and all social media until my money is refunded. Shame on American Deli for not running their business properly and trying to double charge me. I have time today. I will keep complaining until my money is refunded.
Atmosphere: 1
Service: 1
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