Chicken Salad Chick
2012 Rainbow Dr, Gadsden
(256) 952-2625
Recent Reviews
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I would like to speak to someone regarding about my visit
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Fancy Nancy
Go here with friends or family the staff is very friendly and understanding they have a great outlook and professional attitude I appreciate the time and effort they take with their customers I would recommend this place to anyone I love this place the food is phenomenally good and fresh i will always come back to this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
2 stars only because the food is good.
I placed an online order at 11:57 am. Got an email saying my food will be ready at 12:09. At 12:30 when it still wasn’t ready bc they were short staffed (4 workers is what I counted in total) and lunch rush because there were a lot of people, when it dwindled down, I went to the counter and told them, if my pick up order isn’t ready to go, I’d like to cancel for a refund, I have to grab my kids lunch, the cashier said yours is getting made, I said will it be ready now, if not, I can cancel, so she told them to cancel out my order, and told me I’d be refunded online as soon as he cancels out the order. He canceled it there but I never got a refund or email or a refund. I waited til later that evening, still no refund or email of my order being canceled. So I called the place 3x and got no answer. Checked the following day and they took the money for my order and never canceled or refunded it.
The service was terrible, they need to hire more employees for lunch hour or weekends bc the way it was running was just ridiculous. The wait, the flow and process of things. Walking around calling for names instead of having a speaker and microphone to call the customers name or order number is crazy. Drink station having the floor wet in front of it and a customer throwing napkins down to soak it up so people don’t fall is crazy, that’s not their job and that’s an accident waiting to happen. All of the employees were busy and running behind, not really their fault, management needs to hire more employees for those days or hours and they need to organize the way they can keep the business running smoothly bc the way everything was going was chaotic and that falls on the manager or district manager, not the regular employees. They need more hands in there and to be more organized.
1- walking around cleaning messes
2- have 2 making the food
3- have 2 prepping the plates
4- have 2 to take orders and carry out/call orders out or take to the tables so everyone isn't standing and crowding the front waiting on order.
I still need my refund.
Atmosphere: 1
Food: 5
Service: 1
Apparently they close at 6:45 instead of 7pm. Have to allot time for workers to cut up in the kitchen, I suppose.
I called the store they're supposed to close at 8:00 p.m. I was in the parking lot at 7:40. They turned out the lights. I drove especially to pick up
I love the summer salad! It is perfect for lunch and only $3.99!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasonal Salad, Seasonal Strawberry Pecan Salad, Grape Salad, Salads
Always a nice treat!
Atmosphere: 5
Food: 5
Service: 5
Ate there Friday, and ordered the Broccoli Salad with Bacon, cheese, and Sweet Balsamic Dressing, and it is awesome. We eat there quite often and always great food.
Parking: Just like most restaurants, there is ample parking and handy cap-friendly. I am a disabled veteran, and I have a hard time walking cause of my prosthetic leg and I get in and out fairly well.
Kid-friendliness: If kids love chicken salad, they will love this place. They also give you their special cookie with every meal.
Wheelchair accessibility: It has tables that one can pull a wheelchair up to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Salad, Sandwich, Salads, Egg Salad
Update your hours on Google so people don’t waste their time driving over if you’re closed.
I wish we had one in New Hampshire, best chicken salad and pimento cheese ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grape Salad
Restaurantji Recommends
Clean, friendly, and fast service. Excellent food every time. The chicken salad may be the star but dont forget the pimento and cheese and the wonderful sides!
Atmosphere: 4
Food: 4
Service: 4
I arrived a few minutes after the store had closed and due to an error on Google that said they were open an hour later. the general manager got my food and took care of me. She is to be commended! Most people would say come back tomorrow. Top notch service here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Salad, Salads, Pasta Salad
We just stopped at 735pm to eat and the door was locked and the closed sign was on the door.
Need work on expediting customers, very slow service. Carpet needs replacing.
Atmosphere: 2
Food: 2
Service: 2
Horrible service each and every time. Why can’t you read the special instructions?? Why even have that box if you’re not going to read it???? Get people that can at the very least read…incompetent
Atmosphere: 1
Food: 2
Service: 1
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