Love to pick up treats for my UAB family from Cothran’s!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Birthday Cake, Red Velvet Cake, Glazed Donuts
Sheryl Brothers
Chocolate peanut butter brownies are soooo good. Well everything Cothrans makes is absolutely delicious.Parking: Limited # of spots directly on the property, but near by shopping center that has parking
This review is so everyone will know that Cochran's Bakery on Wallace Street, employees MIRACLE WORKERS a.k.a ANGELS. I literally tried to reach the bakery at 5 different Walmarts for a week without success. I gave up on a Walmart bakery and also tried Target, Publix, and Winn Dixie. I guess nobody answers phones anymore but if you have a website that is not operating properly , it's a good idea to consider taking phone calls. I called COCHRANS after a suggestion from a phone operator for the Attalla Walmart. I hadn't bothered to look for their hours of operation. When I called it was 3:00 (thanks Vicki for listening to my sad story) and I had no idea they closed at 4. They didn't reopen until Tuesday and my son's birthday party, with relatives from out of state attending, was less than 24 hours away. When she told me that they closed at 4, I thought there's no way they can do anything customized, so I won't be getting that " YOU'RE THE BEST MOMMY IN THE WORLD" I live to hear from my son. However, I was wrong, not only did they customize the cake, they did it 45 minutes before they closed. I don't know what it taste like but it's beautiful and I can't imagine ANGELS making or selling cake that was anything less than mouthwatering. Thanks again to everyone who works there, you saved the day. If I could I would give you a million stars !! (helpful information, every bakery for Walmart has different hours of operation and they ARE NOT posted anywhere, so just use COCHRANS!!)
De Hayes
No words, just deliciousness ?
Atmosphere: 5
Food: 5
Service: 5
Karrie Parker
Amazing ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
Gail Shields
If you need a special cake that taste absolutely amazing I HIGHLY recommend Vicki Smith! She knows what she's doing! I can call, and she gets some ideas and has me the most appropriate and PERFECT cake for any occasion!! Wow! I'm blown away by this one. It has even extra special meaning to me. Thank you again ?
Best donuts available in the area! I've been eating deserts from here for over 20 years. I have and will continue to enjoy their fantastic treats for many years to come. The service is always fast and friendly. I always look forward to breakfast donut holes from Cothran's.
Evelise Martinez-Elrod
Said I needed to pre-pay but wouldn't give me an estimate on how much it would be to make my cake. I am originally from Philadelphia and I still have my old philly number from when I moved to Alabama. The lady talked to me like I was stupid. Then I hung up the phone and called Cothrans Bakery again, but I called with my step son's phone instead. His phone has a Alabama area code so I called. The lady tried to make business with me and was polite now. Then when I requested for a black forest cake, she had the audacity to tell me there bakery can't make it.... Then simply dont put on your website that you can make any cake, when you simply can't. This bakery is misleading. So, I went with Creative Cakes & Cookies bakery instead. They wrote me a ticket through the phone, and set a time and date for when I can pick it up. I don't recommend Cothran's Bakery, too much hassle for a simple cake. Even though this bakery was closer to me. Creative Cakes & Cookies is further away but worth it.Edit for 12/20/23: After 4 years of leaving my previous review I should have never tried again with this place. I wanted to order a dozen donuts, half glazed half chocolate frosted. Old lady at the front counter talked to me like I was stupid and said that they only had two chocolate frosted left. I said okay thats fine just make the rest glazed. Gentleman behind me was next in line and ordered a dozen glazed donuts. The other old lady says to him “Well you were easier” um excuse me? NEVER AGAIN WILL I EVER TRY DOING BUSINESS WITH COTHRANS BAKERY. Sad we have to live in a world with snobbish people. By the way I was the woman in the grinch onesie today. And yes I did roll my eyes at one of the old ladies when I walked out. Enjoy my first and last $12
I've have lived in Gadsden for almost 2 years and on a daily bases, I would pass by this business, but I would never stop. until, about 2 weeks ago. My experience was okay maybe because I came at the right time which was opening 7:30 ish. This is the time I decided I would come and that's"opening". Today a day after Thanksgiving, I arrived a few minutes, after I normally would and I love their oozy goozy bars, with a dozen of glazed donuts, because my kids love Glaze Donuts. I prefer the bars, as I arrived I wasn't greet so then I felt out of place maybe the "Thanksgiving food was still activated" in this particular employee,I then was asked what can I get you? no hello!! how are you? the typically customer service greeting, I wanted to say never mind I decided not to get anything and leave. but I thought about my kids,and set my feelings as aide for them so I preceded to order my usual see above. As I go to check which is me paying and leaving without thinking to check my bag, so I left and was driving down the street to eat my bars, they were frozen and hard to break, so I turn around I'm like I thought to myself I've could been warned they were frozen. because usually they are soft and ready to ear will not today. As I return I asked for a refund just for my frozen bars then I overheard the lady who was waiting on me go to the back to argue her point.she thought I didn't hear her but basically I overheard heard here say I told her they were cold then when she came out with who I assume was a Mgr, I said if you had told me they were frozen,I would have never gotten the bars, what you said to me when I didn't see them in the window were you out? you replied I have some in the back if you had told me directly or specified they were frozen, I would have never gotten them because I'm not heading to a microwave or maybe out of courtesy you could have warm them up for me. but I wasn't extended that opportunity, this would have saved you and I an issue,she said nothing after I explained that to her with customers looking on. 2 of the customers who were waiting behind me agreed and was like I would did the same, I didn't want to keep engaging with the customers on the lack of communication,so I said it's okay then not realizing they had to refund my whole order and not just the bars, I then asked why was my whole order being refunded? I'm think they may have not known how to do a refund because it was about a good 3 minutes they were trying to refund me my money for the bars,then it went through. Then I was told I would have to be charged again for the donuts, but it would take 3 to 4 days for a refund. I was over it then I said it's okay I'll just leave then you would have thought they would try to rectify my issue, nothing.then never apologized for my inconvenience then as I drove off I thought to myself should I go back at this point I an undecided but here is my experience and I hope this long ordeal doesn't happen to anyone else.Cothran's Bakery please fix your customer service thanks you.
Atmosphere: 1
Food: 1
Service: 1
Tabatha Sanford
Cothran’s made this beautiful cake for an anniversary occasion. The design with the fall colors, which was requested, was absolutely stunning.I highly recommend Cothran’s to anyone who is looking for delicious desserts with impeccable designs?
Love to pick up treats for my UAB family from Cothran’s!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Birthday Cake, Red Velvet Cake, Glazed Donuts
Chocolate peanut butter brownies are soooo good. Well everything Cothrans makes is absolutely delicious.Parking: Limited # of spots directly on the property, but near by shopping center that has parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Graduation Cake, Iced Cookies, Filled Donuts, Strawberry Cake with Cream Cheese Frosting, Blueberry Bread Cake, Glazed Donuts
This review is so everyone will know that Cochran's Bakery on Wallace Street, employees MIRACLE WORKERS a.k.a ANGELS. I literally tried to reach the bakery at 5 different Walmarts for a week without success. I gave up on a Walmart bakery and also tried Target, Publix, and Winn Dixie. I guess nobody answers phones anymore but if you have a website that is not operating properly , it's a good idea to consider taking phone calls. I called COCHRANS after a suggestion from a phone operator for the Attalla Walmart. I hadn't bothered to look for their hours of operation. When I called it was 3:00 (thanks Vicki for listening to my sad story) and I had no idea they closed at 4. They didn't reopen until Tuesday and my son's birthday party, with relatives from out of state attending, was less than 24 hours away. When she told me that they closed at 4, I thought there's no way they can do anything customized, so I won't be getting that " YOU'RE THE BEST MOMMY IN THE WORLD" I live to hear from my son. However, I was wrong, not only did they customize the cake, they did it 45 minutes before they closed. I don't know what it taste like but it's beautiful and I can't imagine ANGELS making or selling cake that was anything less than mouthwatering. Thanks again to everyone who works there, you saved the day. If I could I would give you a million stars !! (helpful information, every bakery for Walmart has different hours of operation and they ARE NOT posted anywhere, so just use COCHRANS!!)
No words, just deliciousness ?
Atmosphere: 5
Food: 5
Service: 5
Amazing ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
If you need a special cake that taste absolutely amazing I HIGHLY recommend Vicki Smith! She knows what she's doing! I can call, and she gets some ideas and has me the most appropriate and PERFECT cake for any occasion!! Wow! I'm blown away by this one. It has even extra special meaning to me. Thank you again ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Wedding Cake, Birthday Cake, Quarter Sheet Cake, Iced Cookies
Best donuts available in the area! I've been eating deserts from here for over 20 years. I have and will continue to enjoy their fantastic treats for many years to come. The service is always fast and friendly. I always look forward to breakfast donut holes from Cothran's.
Said I needed to pre-pay but wouldn't give me an estimate on how much it would be to make my cake. I am originally from Philadelphia and I still have my old philly number from when I moved to Alabama. The lady talked to me like I was stupid. Then I hung up the phone and called Cothrans Bakery again, but I called with my step son's phone instead. His phone has a Alabama area code so I called. The lady tried to make business with me and was polite now. Then when I requested for a black forest cake, she had the audacity to tell me there bakery can't make it.... Then simply dont put on your website that you can make any cake, when you simply can't. This bakery is misleading. So, I went with Creative Cakes & Cookies bakery instead. They wrote me a ticket through the phone, and set a time and date for when I can pick it up. I don't recommend Cothran's Bakery, too much hassle for a simple cake. Even though this bakery was closer to me. Creative Cakes & Cookies is further away but worth it.Edit for 12/20/23: After 4 years of leaving my previous review I should have never tried again with this place. I wanted to order a dozen donuts, half glazed half chocolate frosted. Old lady at the front counter talked to me like I was stupid and said that they only had two chocolate frosted left. I said okay thats fine just make the rest glazed. Gentleman behind me was next in line and ordered a dozen glazed donuts. The other old lady says to him “Well you were easier” um excuse me? NEVER AGAIN WILL I EVER TRY DOING BUSINESS WITH COTHRANS BAKERY. Sad we have to live in a world with snobbish people. By the way I was the woman in the grinch onesie today. And yes I did roll my eyes at one of the old ladies when I walked out. Enjoy my first and last $12
Atmosphere: 1
Food: 1
Service: 1
Best doughnuts in
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Doughnut
Always delicious! Friendly and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts
Restaurantji Recommends
very rude employee. hateful tone and just irritated towards several customers.
Atmosphere: 1
Food: 2
Service: 1
Parking: Need a better parking lot. Been this way for years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twist, Doughnut, Glazed Donuts
I've have lived in Gadsden for almost 2 years and on a daily bases, I would pass by this business, but I would never stop. until, about 2 weeks ago. My experience was okay maybe because I came at the right time which was opening 7:30 ish. This is the time I decided I would come and that's"opening". Today a day after Thanksgiving, I arrived a few minutes, after I normally would and I love their oozy goozy bars, with a dozen of glazed donuts, because my kids love Glaze Donuts. I prefer the bars, as I arrived I wasn't greet so then I felt out of place maybe the "Thanksgiving food was still activated" in this particular employee,I then was asked what can I get you? no hello!! how are you? the typically customer service greeting, I wanted to say never mind I decided not to get anything and leave. but I thought about my kids,and set my feelings as aide for them so I preceded to order my usual see above. As I go to check which is me paying and leaving without thinking to check my bag, so I left and was driving down the street to eat my bars, they were frozen and hard to break, so I turn around I'm like I thought to myself I've could been warned they were frozen. because usually they are soft and ready to ear will not today. As I return I asked for a refund just for my frozen bars then I overheard the lady who was waiting on me go to the back to argue her point.she thought I didn't hear her but basically I overheard heard here say I told her they were cold then when she came out with who I assume was a Mgr, I said if you had told me they were frozen,I would have never gotten the bars, what you said to me when I didn't see them in the window were you out? you replied I have some in the back if you had told me directly or specified they were frozen, I would have never gotten them because I'm not heading to a microwave or maybe out of courtesy you could have warm them up for me. but I wasn't extended that opportunity, this would have saved you and I an issue,she said nothing after I explained that to her with customers looking on. 2 of the customers who were waiting behind me agreed and was like I would did the same, I didn't want to keep engaging with the customers on the lack of communication,so I said it's okay then not realizing they had to refund my whole order and not just the bars, I then asked why was my whole order being refunded? I'm think they may have not known how to do a refund because it was about a good 3 minutes they were trying to refund me my money for the bars,then it went through. Then I was told I would have to be charged again for the donuts, but it would take 3 to 4 days for a refund. I was over it then I said it's okay I'll just leave then you would have thought they would try to rectify my issue, nothing.then never apologized for my inconvenience then as I drove off I thought to myself should I go back at this point I an undecided but here is my experience and I hope this long ordeal doesn't happen to anyone else.Cothran's Bakery please fix your customer service thanks you.
Atmosphere: 1
Food: 1
Service: 1
Cothran’s made this beautiful cake for an anniversary occasion. The design with the fall colors, which was requested, was absolutely stunning.I highly recommend Cothran’s to anyone who is looking for delicious desserts with impeccable designs?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Graduation Cake, Wedding Cake, Birthday Cake, Quarter Sheet Cake, King Cakes
Best donuts in town. I have to get a dozen every time I pass. 5 ⭐⭐⭐⭐⭐.
Atmosphere: 5
Food: 5
Service: 5