Cracker Barrel Old Country Store

Gadsden AL location-almost no service, dirty utensils, food was burnt or bland, no drink refills. They have gone downhill badly.

My family just ate around three p.m today. We had a large party with us. I want to say the food was so good, and hot. Everything we ordered was correct, and on point. Our server was friendly, and fast plus the other staff who helped with our food order. This store was clean on the inside and outside. I would highly recommend this restaurant to anyone looking for some good country food. 10 out of 10 in my book.

Family friendly atmosphere.

The hostess is kind and welcoming, however every single time we come we sit and sit and sit without being greeted, tables around who come in after already have drinks and ordering their food before we’re even greeted, standard practice is greeting your table right away and at least acknowledging you see them. Won’t be coming back to this location anymore! Given too many chances and every time it’s the same thing.

Atmosphere: 4

Food: 4

Service: 1

It was an ok dine in

Atmosphere: 4

Food: 4

Service: 4

This was by far the worst meal I have had in a long time. 7 people-restaurant not super busy. We all ordered the fried fish dinner. After 45 minutes we flagged down our waitress to see if there was a problem. The table next to us got seated after us and got their dinner, ate and left already. She said she keeps telling them she needs our food but they're just behind. When we finally got it, all of it was cold. The grits wouldnt melt the pat of butter we put on them and tasted like it was the cold hard scrapings from the bottom of a pan. The greens were cold and zero flavor. The hasbrown casserole also dry, congealed and cold with hard bits like i dont even know what that was about. They were out of tartar sauce and steak sauce. My vegetables were wrong, they just gave me the same plate my husband ordered. I just kept it because I wasnt waiting any longer. I ate a piece and a half of cold fish and called it done. We always eat at this Cracker Barrel when we come to visit family but I will never again. We left there looking for someplace to get a sandwich. So sad.

Atmosphere: 3

Food: 1

Service: 2

Long time cRacker Barrel customer. You once had the best biscuits anywhere. The restaurants never seem very clean, glass on the pictures n objects on the walls need a good cleaning. For awhile we had a waitress that brought us a biscuit to tied us over, but not wow. Food was warm but not hot

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Turkey and Dressing, Pinto Beans, Hashbrown Casserole, Hamburger Steak, Dumplins

This cracker barrel served the worst pancakes I have eaten. Not once but twice. I will stay far away.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Pancake

Ordered two side salads and two loaded bake potatoes. Salad was brought without dressing and we were told they were out of both dressings we asked for. We ordered two different dressings and waitress came back and said they were out of those as well. All they had was honey mustard. Gave the salads back as we neither one like honey mustard on our salad. Loaded baked potatoes came out missing butter, sour cream and chives. The worst meal we ever had at Cracker Barrel.

Atmosphere: 1

Food: 1

Service: 3

We ordered pickup and they let out drinks sit out for a while to wear the ice was mealed and orange juice was warm. They didn't give any cutlery or napkins either and our food was cold by the time we got it.

Atmosphere: 1

Food: 1

Service: 1

Don't bother getting to go orders. They will let your drinks sit 30+ minutes and won't bother giving you cutlery

Atmosphere: 1

Food: 1

Service: 1

So never been to a Cracker Barrel before. It was interesting that they were also a unique novelty and other type gift store. With unique clothing, foods, toys and all year long Christmas items. The restaurant was better priced than the store though. Again they did have many gifts that you don't find everywhere so it might be worth spending more $. The food was good but not over the top great.

Vegetarian options: Plenty of vegetarian offerings

Parking: Much available

Kid-friendliness: Kids novelty toy section

Wheelchair accessibility: Yes

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cornbread, Pinto Beans

Went there today at 11:48 AM. Parking lot was about 60%. Went in. Shopping area had zero people. Walked up to desk. Looking into dining area, it looked half empty. The young lady at desk walked away. A young man walked up to the desk and quickly announced “it will be at least 30 minutes before a table is available for us”.
Do What? Really? Apparently we look like someone they don’t like.. we left.

Service: 1

Place a to go order online and it said the food would be ready at 628pm, we got the food at 7:00 and we didn’t get any butter or syrup to go with our pancakes and had to wait five more mins to get it. Last time I am eating at Cracker Barrel. The lady working the cash register was great.

Atmosphere: 2

Food: 2

Service: 2

The waitress was terrible. I asked for water and she asked if I wanted lemon. I told her no thank you and she put 4.of lemon in the water. She said, that's what you asked for. Then I ordered broccoli and was brought green beans.

Atmosphere: 3

Food: 3

Service: 1