Jack's Family Restaurant

The $3.89 breakfast special is hard to beat. You’ll get 2 eggs, bacon or sausage, a biscuit, and gravy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Special Eggs Gravy Grits Sausage and Biscuit, Chicken Biscuit, Fried Chicken Dinner 2pc

Great neighborhood Jack's. Long lines at the drive-thru tells you the food is worth the wait. Wonderful breakfast.

Atmosphere: 5

Food: 5

Service: 5

My order was.not right, I can't keep spending my money on something that turn out to be nothing.

Parking: Rainbow City, AL

Food: 3

It's all right but sometimes the drive through gets it wrong orders if u don't double check

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Chicken Biscuit

Just like any other Jack's, bit more business being in down town. So longer waits

Atmosphere: 4

Food: 5

Service: 4

Hamburger was good but cold.

Atmosphere: 3

Food: 2

Service: 4

9/4/24 Got the 3 pc chicken finger combo, came fries. The fries were awful, appeared have been left over and refried.

Food: 1

Jacks quality overall has gone down as well as ther portions

Atmosphere: 4

Food: 3

Service: 3

Forgot to put in fork with takeout. Everything was warm and yummy when I got home.

Last visit...noticed reduced chicken fingers size. Coke instead of sweet tea included in order.

Sunday,large orders of cle slaw and green beans only half full.

Food: 3

Service: 2

Only went to drive Thur but service window ppl were curtious and food was good

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Manager KAYE...HAS POOR PEOPLE SKILLS
NASTY ATTITUDE..POOR CUSTOMER SERVICE..I WILL NEVER EAT THERE AGAIN..WHEN I TRIED TO EXPLAIN..WHY I WAS ASKING FOR COOPERATE PHONE NUMBER ..SHE SAID SHE DIDN'T KNOW IT..I LOST MY KEYS IN THE STORE ..AFTER HOURS OF LOOKING FOR THEM...AND CALLING MY ROADSIDE ASSISTANT...AND MY HUSBAND AND DAUGHTER TO COME GET ME...ALLALONG MY KEYS WERE BEHIND HER COUNTER ON THE FLOOR...AFTER BEGGING FOR HER HELP BY ME MY HUSBAND AND DAUGHTER..THAT SSHE KEPT SAYING SHE DIDN'T HAVE TIME TO LOOK AT CAMERA..AND THAT IT WASN'T HER DAMM FAULT...WOW WHAT GREAT MANAGER SKILLS

Atmosphere: 1

Food: 1

Service: 1

Quick, smiling, service. Get my order right every time.

Parking: Can bring a horse trailer or work truck and trailer. Parking is easy.

Atmosphere: 5

Food: 5

Service: 5

This was a drive through order during breakfast where I ordered a number 5 steak biscuit combo. It was made fresh and served at temperature. The coffee was good and thanks for the water. All of which was served within a 4 minute timeframe from the order time. Great job Jack's associates! Thank you for your professionalism!

Food: 5

Service: 5

Recommended dishes: Breakfast Deluxe, Chicken Finger Dinner 4pc, Chicken Biscuit Combo

Stopped at this Jack's after leaving another location. Totally different service. I actually received my order at this location and it was excellent.

Atmosphere: 5

Food: 5

Service: 5

The food was what you would expect with jacks but the staff was very rude to me for some reason. i wasnt rude to them or had an attitude nothing like that. Go here if like to be treated some type of way for no reason

Atmosphere: 1

Food: 1

Service: 1