Jack's Family Restaurant

1502 Noccalula Rd, Gadsden
(256) 547-1311

Recent Reviews

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Kyle Nassif

if you try to go through the drive thru it will take at least 30 mins

Trent “T DOGG” G

They gave me a biscuit that didnt fall apart the moment I touched it ❤️

Food: 5

Service: 5

Brit brat

Me and my Family came into this jacks after visiting the falls trying to eat and enjoy however when we went in nobody came to greets us or try to help us they wasn’t busy only had one person in the the drive thru and on top of all of that the manager rolled her eyes the heavy set on with a short cut black bob very disappointed and rude ! Never will come back to this place again!!!

Atmosphere: 1

Food: 1

Service: 1

Kitsi

Delicious shakes 😋🤤

Food: 4

Stephanie Davis

This Jacks has completely went all the way down hill. A little over a year ago, I stopped eating there for a while when I found a roach leg hanging off the cheese of my burger (I had a picture that I sent to management at that time but since then I’ve deleted it or I’d post it). A few months ago, I decided to give them another try. I get restaurant business and I do know that things happen, but it should be taken care of. Since then, I refuse to get ice cream there because they’re holding onto the cones bare handed, I’ve gotten more over cooked (or cooked in old grease) fries than I’ve gotten good ones, and along with some other random issues, this morning I went to get breakfast and get served a burnt biscuit. Why would you EVER serve a customer this and think that it’s gonna be okay? So it’s time to just quit going for good this time. I know being one person, who cares right? But if they treat others like this, what’s being done about it?

Brooke Fisher

The food was very good. Unfortunately I didn't get all my food. I ordered a 2 piece, breast and leg, and I only got the leg. It was a pick-up order, so I couldn't go back and get it. No time. So just be sure to check your bag.

Atmosphere: 5

Food: 5

Service: 5

K B

Good food,fast service

Hailey Holt

Always forgets food, not Arctic Monkeys. (Get a taqueria) 🚫🌮

Iman Shalabi

Chicken peices were so dry and old.

Heidi Steinhagen

Always great food. Love the hamburgers, chicken, multiple side item options, breakfast options, and the shakes!

Michael Proctor

4:35-4:44 no response at drive thru pull around workers just standing at the front staring.

michael duncan

I got to pick up my door dash witch pay good and I walk the food isn't even startered yet they are talking about personally things and then they are kids running behind the counter didn't even know I was there and was asking 3 times if I was here for the order

Linta Hopper

Moldy tasting sodas today,March 6.

Dewayne Mikel

Dang good hamburgers

Sonya Skelton

As I sit here and enjoy my fresh hot food that was served with a smile, I'm hearing the manager telling her staff that they are doing a great job as a team, keeping everything flowing. She also says please and thank you to her staff!!! This absolutely should be recognized by her supervisor and they entire crew today!! So Many times you see and hear the negative things but today I want you to know about this INCREDIBLE TEAM working on February 2,2025 @12:30 pm!!! My dining experience was very pleasant and hearing and seeing how this restaurant is ran made it PHENOMENAL! WAY TO GO TEAM!!!!!

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