Jack's Family Restaurant

1502 Noccalula Rd, Gadsden
(256) 547-1311

Recent Reviews

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Hailey Holt

Always forgets food, not Arctic Monkeys. (Get a taqueria) 🚫🌮

Iman Shalabi

Chicken peices were so dry and old.

Heidi Steinhagen

Always great food. Love the hamburgers, chicken, multiple side item options, breakfast options, and the shakes!

Michael Proctor

4:35-4:44 no response at drive thru pull around workers just standing at the front staring.

michael duncan

I got to pick up my door dash witch pay good and I walk the food isn't even startered yet they are talking about personally things and then they are kids running behind the counter didn't even know I was there and was asking 3 times if I was here for the order

Linta Hopper

Moldy tasting sodas today,March 6.

Dewayne Mikel

Dang good hamburgers

Sonya Skelton

As I sit here and enjoy my fresh hot food that was served with a smile, I'm hearing the manager telling her staff that they are doing a great job as a team, keeping everything flowing. She also says please and thank you to her staff!!! This absolutely should be recognized by her supervisor and they entire crew today!! So Many times you see and hear the negative things but today I want you to know about this INCREDIBLE TEAM working on February 2,2025 @12:30 pm!!! My dining experience was very pleasant and hearing and seeing how this restaurant is ran made it PHENOMENAL! WAY TO GO TEAM!!!!!

Lag

My absolute favorite place ever. No other restaurant can compare! Used to work there as a teenager, now I just enjoy their amazing food 🥳 totally worth the money and time. No there is as good or unique as Jack's.

Lawayne Ragan

The woman taking orders is a smart mouth. Got 6 packs of ketchup and was told don't take it all.

Anastasia McTarsney

I didn’t even want to leave one star. But I has to. It was the worst experience I’ve had in 40 years of my life . We got there at 8:15 . There was only 2 of us . At 8:50 we asked for a refund . Because we had never gotten our food . So many other customers was in their complaining . Their orders was messed is their food was nasty . The store was absolutely disgusting . The grill they was cooking on made me sick to my stomach when i saw it . The man fixing food was touching his face with no gloves on and fixing customers food. I’ve never on my life experienced anything like this . I will NEVER come back to this restaurant. Everyone needs to be let go and restart the whole crew . No one send a sense of urgency to fix anyone’s food or the problems . The manger there was mad because it was busy and she didn’t care about anything else going on. Worst experience of my life!!! So glad my husband got our money back and we left because all the food looked absolutely disgusting

Patrick Hartline

Don’t trust google maps for times, says 11pm close time, but 3 nights in the past 2 weeks and they’ve closed at 10. It’s a shame they say they’re open till 11pm when they aren’t. Fix your times so people aren’t given false hope.

Atmosphere: 1

Food: 1

Service: 1

Joseph Neigh

Love Jack's. Wish they were in more states.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon Egg & Cheese Biscuit

Bone Tactical

Jacks is the spot for breakfast junk food in Alabama. Consistent and good. Best biscuits and gravy from a chain store you’ll find… but everything is good. Even the service. And being right by the falls, this might be the best jacks in Alabama!

Vegetarian options: Get your mind right!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg & Cheese Biscuit

Kimberlie Chapman

Was very disappointed ordered a grilled cheese opened the wrapper with the grilled cheese and the bread was so hard almost like they put into the microwave I got a rock for a grilled cheese

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