Jack's Family Restaurant
2000 US-278, Gadsden
(256) 492-7287
Recent Reviews
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This location has really gone downhill. The sausage biscuits were been hard and nasty and ended up having to be thrown away.
Atmosphere: 4
Food: 2
Service: 4
Always the first place I go when I get back home to Alabama!
Atmosphere: 5
Food: 5
Service: 5
They need to get it together. I ordered the breakfast platter and got eggs and bacon nothing else and I really wanted the hashbrowns and grits but that was a big no go for me
Atmosphere: 3
Food: 4
Service: 2
Good food and good staff, clean dining area. Great place for a quick meal.
Atmosphere: 5
Food: 5
Service: 5
this past experience was the worst ive ever had, food was cold, fries weren't seasoned or cooked all the way, and sauce WAS NOT made right. I used to work here and I can tell you the quality is way worse than it was then
Food: 1
Service: 2
Great breakfast
Atmosphere: 5
Food: 5
Service: 5
Out of coffee by eleven am and was told that they would not make any more until later, in the afternoon, what kind of a breakfast Fast food chain runs out of coffee and refuses to make more in the morning because it is too much work.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 4
Food: 4
Service: 4
Stopped in for breakfast on my way home from work around 4:15am. Was told that they weren't serving anyone yet and were still working on opening. Made sure to double check the hours and it shows they open at 4:00.
Atmosphere: 2
Food: 2
Service: 1
Friendly service. Food was hot.
Restaurantji Recommends
One of my favorite places for apple or strawberry creme pies. Yum.
I have been to this location a lot, but never have I encountered anyone with such a caring heart as James. He is always at the drive-thru and has the most upbeat and positive personality. His happiness brings a smile to your face. He always checks my order, and since I have been through there the past two days, my food has been hot and fresh every time. I sure wish every drive-thru had a James. I seriously hope Jack's appreciates James as much as we do. He is definitely sunshine on a cloudy day. One of the BEST employees at this location.
We usually come here once a week since we don't live far but tonight may be the last time. We both got 4 pc chicken fingers. 2 out our 4 pieces are smaller than our pinky and the fries had no salt on them. My milk shake was barely mixed and was half full.
Just a flat, automated, no social skills place. Food for fuel.
Good food!
Atmosphere: 5
Food: 5
Service: 5
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