Popeyes Louisiana Kitchen
1724 W Grand Ave, Gadsden
(256) 413-7135
Recent Reviews
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I not sure who read my review or my ratings from the company but I never said I was not valued or respected. My issue was the cold food.
Atmosphere: 5
Food: 2
Service: 5
For a Popeyes... this particular one in a truck stop was absolutely crap...
Atmosphere: 2
Food: 3
Service: 3
Came off the road after a 12 hour day and thought it would be nice to get some chicken. Nothing beats a long day of driving like cold chicken and fries!!! Can't wait till the robots take over and get rid of all the useless humans who can't do their job so the rest of us can have a decent warm meal!
Atmosphere: 2
Food: 1
Service: 3
Don't know where to start !! The flies in the dining room, the register not working for debit / credit cards. I asked for a Apple pie and they said only cream filled something was up, didn't even offer to drop an apple pie or say they were out. Everyone just seemed like they just don't care. Corporate needs to send someone here anonymously like undercover BOSS. HOW hard is it to get one of those files/ insects lights disguised so you can't see the Dead Files caucuses?
Dear Popeyes Corporate .
I ordered food to go, and it was completely wrong. When I politely pointed it out, the employee gave me major attitude — no apology, just rolled eyes and a nasty tone. Then, to make things worse, she threw the incorrect order into the trash right in front of me and made me wait another 20 minutes for the corrected food. No sense of urgency, no professionalism. Absolutely unacceptable. Popeyes needs to seriously work on their customer service — especially how they handle mistakes THEY make. Not coming back to this location anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Went for chicken legs for my wife the lady was rude and said everyone wants legs and with it being Sunday you would think you wouldn't have to wait on chicken then have to pay extra for the location on top of it didn't get all the food when I got home.Don't go there no worth the time...
Atmosphere: 1
Food: 1
Service: 1
Was told 30 mins to make me not order what I wanted
Atmosphere: 2
Food: 4
Service: 2
I always go there to get the fried chicken they are the ones that the Best in Me
Atmosphere: 4
Food: 5
Service: 5
Do not waste your money here. overpriced!
They are always out of items, the chicken is bland, the sides are good. I gave two stars for the sides. I highly recommend the red beans and rice!
Go on over to jack's, their food is WAY BETTER!!!!
**disclaimer, I am not paid by jacks to mention them. their food is just BETTER BY FAR**
Vegetarian options: I don't care for vegetarian options, but the only thing that is good here are the sides. go for the red beans and rice every time!
Atmosphere: 3
Food: 2
Service: 3
3:04 pm 3/21/25
The lady who took my order was so rude !!
Atmosphere: 1
Service: 1
Restaurantji Recommends
I went here on a Thursday afternoon at about 2:30. The female behind the counter appeared angry that I even existed, let alone had the nerve to try and order chicken. I asked for 3 thighs. She said all she had was 1 breast & 2 wings and “I ain’t cooking no more chicken!” I said my husband doesn’t like white meat. Her reply was a shrug like not my problem. So we left. Unacceptable behavior! Wish I could give less than 1 star.
Service: 1
So at least I know it's chicken, because I still have feathers on my chicken. Food tastes okay
Atmosphere: 3
Food: 3
Service: 4
They out of chicken tenders
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
I preferred they didn’t have but a few of the spicy chicken out I asked them for fresh it’s 6 pm shouldn’t be a problem the girl at the register gave me a whole attitude smacked her lips rolled her eyes and said okay whatever what you want then. Her name tag says ikise but my receipt says Candi. Very unprofessional walking around drinking redbull while dealing with food never gave my receipt I had to take it myself off the machine. The one in the purple shirt when the manager came in her whole attitude changed
Atmosphere: 3
Food: 3
Service: 1
The place was clean. Deserted on Black Friday at 5:30 pm. I did go inside to order.
Posters of Ghost Pepper Chicken Sandwiches was in the front window but when I ordered two Ghost Pepper Chicken Sandwich Combos, the person said with a smile and a hand jester, “all of this is just bone in chicken.” I said “ok” and left.
We went to the Rainbow Drive restaurant and got our food.
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