Dunkin'
$ • Coffee Shops, Donuts
Hours:
9201 Grand Bay Wilmer Rd, Grand Bay
(251) 865-0268
About Dunkin' Donuts
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Dunkin' Donuts Reviews
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Grand Bay Dunkin..... Hands down the best customer service! My daughter’s yearbook class decided to get Dunkin coffees for their Christmas party. So she volunteered to go this morning and get 13 coffees and 1 order of donuts!
I tried Calling to see if I can go ahead and place the order over the phone but the line was busy.
We walk in and apologized ahead of time lol
We tell the lady we have a fairly large order. She said that’s ok!
My daughter had a list with...read full review
The people at this one store
Ratings
Menu
Hours
| Monday | 4AM - 8PM |
| Tuesday | Closed |
| Wednesday | 4AM - 8PM |
| Thursday | 4AM - 8PM |
| Friday | 4AM - 8PM |
| Saturday | 4AM - 8PM |
| Sunday | 4AM - 8PM |
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Dunkin' consistently serves great coffee and fresh donuts with quick and friendly service. The staff is welcoming and works efficiently to ensure orders are hot, cold, and accurate. Customers can enjoy a variety of food and beverages, including meal deals with a sandwich, hash browns, and a drink, or treats for those with a sweet tooth. The team is attentive and helpful, as seen when a courteous associate asked if there was anything else needed after placing an order. While service is generally good, there was an instance where employees appeared to ignore customers and mumbled orders, making it hard to know if the order was correct. The drive-thru offers the option to pre-order, but customers may encounter limited options through the app and website, especially on Tuesdays when the location is closed for online orders. One staff member, Kellie, was noted for being especially kind and helpful, making visits more pleasant. Overall, this Dunkin' is a place where customers can expect a satisfying experience with a team that strives to meet expectations.