Basic fast food place. I didn't personally eat anything. Picked up an order for my 91 year old mother who received a coupon in the mail and wanted to try their sandwich. She had me get the 4 sandwiches for $10. She tried the classic sandwich. It comes with the beef on the bun only. You add your own sauce or mayo. My mom put mayo, said the sandwich was good. My husband had 2 sandwiches with Arby's sauce. He said it was very good. My son-in-law had the last sandwich with Arby's sauce. He always says everything is good. They all said they would probably try again. Processed goods are not gor me, so I opted out.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef
TALIA Will Tell Ya
Fabulous Crew! I had been avoiding Arby's for decades because the quality seemed to change. Wow! I will definitely be returning to this location again. Well-Done!!!
Atmosphere: 5
Food: 5
Service: 5
Dean Cok
The girl at the counter was very rude.I would a replacement for her. The order was what I expected.
Atmosphere: 1
Food: 4
Service: 1
Mallory Waters
I just waited in the drive-through for almost an hour for a French dip. I get home and I have no dip
Atmosphere: 5
Food: 5
Service: 1
Ronnie Presley
Went to Arby’s in Gulf Shores tonight after work. I watched a car in front of me at the drive through drive away, obviously tired of waiting. Then I drove up and they took my order right away. I never asked for any sauce and they never asked me if I wanted any. I ordered two potato cakes and they were very cold. They put a ton of different sauces in my bag I had realized once I got home. As I was waiting on my food at the drive through I observed a young girl and a young man inside playing. They were both laughing at something and he was doing chin-ups on a door facing inside. All while cars are in the drive through and some people leaving. It was so very clear to me that they are way to immature for work and do not take the job anywhere close to seriously in my opinion. I would fire these two kids point blank for wasting the food alone. The customers are definitely disgusted if they are thinking the same as I do. If they will do those things then just imagine what they probably going to customers food and laughing about it. They need gone asap
Atmosphere: 1
Food: 2
Service: 1
Rebecca Law
Loved my gyros Was a great deal. 2 for 7
Atmosphere: 4
Food: 5
Service: 5
Ella Little
To start off, Patricia was so rude and disrespectful also acting like she didn’t want to be there. And was very hostile towards us at the window and just all around a bad experience with her. However the girl at the window not Patricia was very nice and made sure we had everything we needed. But just to say the customer service from Patricia was very bad.
Atmosphere: 3
Food: 4
David Fowler
Very friendly staff, I love going to eat there because I get treated like a human being not just a paying customer.
Wheelchair accessibility: They are wheelchair friendly and the staff will make sure you are taken care of.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni Bites, Curly Fries, Beef 'N Cheddar
Randall Fleming
The workers there were great, friendly, nice, polite and glad to assist us. The fried turkey sandwich was served hot and was very good. The drinks of course were cold. All in all a good tasting meal.
The Mozzarella sticks are the best! Many thanks to Taylor for his excellent drive-through service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Kenneth Bloxham
It took the attendant 5 minutes to come to the front desk to take the order of the guy in front of me then walked away after his order I waited a little bit longer and then they took my order and then when I got my food she had subbed jalapeno bites instead of fries when I asked for both and then told me by the way it was substituted but otherwise the food was great
Atmosphere: 4
Food: 5
Service: 2
Sam Spell
Rude staff long wait time for a undercooked burger and a old tasting gyro and that’s my favorite thing from here still hungry because I don’t want to get sick
Food: 1
Service: 1
Recommended dishes: Loaded Curly Fries, Greek Gyro, Curly Fries, Rueben Sandwich, French Dip, Beef 'N Cheddar
Ted Smith
The $7 double meat deal is a good value. The beef n cheddar was really good
Best Arby’s I’ve ever had in my life!
Atmosphere: 5
Food: 5
Service: 5
Basic fast food place. I didn't personally eat anything. Picked up an order for my 91 year old mother who received a coupon in the mail and wanted to try their sandwich. She had me get the 4 sandwiches for $10. She tried the classic sandwich. It comes with the beef on the bun only. You add your own sauce or mayo. My mom put mayo, said the sandwich was good. My husband had 2 sandwiches with Arby's sauce. He said it was very good. My son-in-law had the last sandwich with Arby's sauce. He always says everything is good. They all said they would probably try again. Processed goods are not gor me, so I opted out.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef
Fabulous Crew! I had been avoiding Arby's for decades because the quality seemed to change. Wow! I will definitely be returning to this location again. Well-Done!!!
Atmosphere: 5
Food: 5
Service: 5
The girl at the counter was very rude.I would a replacement for her. The order was what I expected.
Atmosphere: 1
Food: 4
Service: 1
I just waited in the drive-through for almost an hour for a French dip. I get home and I have no dip
Atmosphere: 5
Food: 5
Service: 1
Went to Arby’s in Gulf Shores tonight after work. I watched a car in front of me at the drive through drive away, obviously tired of waiting. Then I drove up and they took my order right away.
I never asked for any sauce and they never asked me if I wanted any.
I ordered two potato cakes and they were very cold.
They put a ton of different sauces in my bag I had realized once I got home.
As I was waiting on my food at the drive through I observed a young girl and a young man inside playing.
They were both laughing at something and he was doing chin-ups on a door facing inside.
All while cars are in the drive through and some people leaving.
It was so very clear to me that they are way to immature for work and do not take the job anywhere close to seriously in my opinion.
I would fire these two kids point blank for wasting the food alone.
The customers are definitely disgusted if they are thinking the same as I do.
If they will do those things then just imagine what they probably going to customers food and laughing about it.
They need gone asap
Atmosphere: 1
Food: 2
Service: 1
Loved my gyros
Was a great deal.
2 for 7
Atmosphere: 4
Food: 5
Service: 5
To start off, Patricia was so rude and disrespectful also acting like she didn’t want to be there. And was very hostile towards us at the window and just all around a bad experience with her. However the girl at the window not Patricia was very nice and made sure we had everything we needed. But just to say the customer service from Patricia was very bad.
Atmosphere: 3
Food: 4
Very friendly staff, I love going to eat there because I get treated like a human being not just a paying customer.
Wheelchair accessibility: They are wheelchair friendly and the staff will make sure you are taken care of.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni Bites, Curly Fries, Beef 'N Cheddar
The workers there were great, friendly, nice, polite and glad to assist us. The fried turkey sandwich was served hot and was very good. The drinks of course were cold. All in all a good tasting meal.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
The Mozzarella sticks are the best! Many thanks to Taylor for his excellent drive-through service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
It took the attendant 5 minutes to come to the front desk to take the order of the guy in front of me then walked away after his order I waited a little bit longer and then they took my order and then when I got my food she had subbed jalapeno bites instead of fries when I asked for both and then told me by the way it was substituted but otherwise the food was great
Atmosphere: 4
Food: 5
Service: 2
Rude staff long wait time for a undercooked burger and a old tasting gyro and that’s my favorite thing from here still hungry because I don’t want to get sick
Food: 1
Service: 1
Recommended dishes: Loaded Curly Fries, Greek Gyro, Curly Fries, Rueben Sandwich, French Dip, Beef 'N Cheddar
The $7 double meat deal is a good value. The beef n cheddar was really good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries, Beef 'N Cheddar
Arby's across the south have been consistent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
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