Food took forever to get. Wife's chicken slider had no sauce. Only saving grace was the new apple pie shake.
Atmosphere: 3
Food: 3
Service: 3
Owen Holcomb
Waited forever to get the most unenthusiastic, bored, and lazy person over the speaker. I ordered a #3 combo and instead of asking what I wanted to drink or what size just said “2nd window” and when I got there he didn’t even look at me just said the total and “#3 French dip just the sandwich” No receipt, no thank you. Just lazy workmanship (or lack thereof) out of the cashier. Tyrese was his name.
Atmosphere: 1
Food: 3
Service: 1
Lumber Guy
Food was hot, fresh and fast. Employees were on it working like a well oiled machine. Night and day from my experience in this store a couple.of years ago.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Sandwich
William Keaton
Nobody at the counter when I walked in. Employee failed to put any Arby's sauce on either sandwich. Take out, so I didn't notice. Don't have my receipt or would light up their support portal
Food: 2
Service: 2
Recommended dishes: Roast Beef, Curly Fries
David Emmons
This particular Arby's is always great! For the volume they do it's still pretty fast in and out.
Atmosphere: 5
Food: 5
Service: 5
Courtney Baker
I would give a zero if I could. We waited nearly an hour from the time we pulled in line to the time we got our food. No apology or explanation at all. Ridiculous! Absolutely NO reason or excuse for that kind of wait at a fast-food restaurant.
Atmosphere: 1
Food: 1
Service: 1
Ryan Evrist
I’m grading this on the standard compared to other Arby’s I’ve been too and this one tends to be the most frustrating location. I live around the corner and am a server so this is a go to late night meal for me. Sometimes they are on point and everything is top notch Arbys. Other times the drive thru worker is literally hanging her head out the window and complaining about work the whole time you’re waiting for your food. Sometimes your food is ready in five minutes and other times they take thirty minutes to make your food with no one else in line. It’s a very frustrating and inconsistent location.
Atmosphere: 2
Food: 3
Service: 1
Jeremy Wallace
Best Arby’s I’ve ever had in my life!
Atmosphere: 5
Food: 5
Service: 5
Kathy Kovar
Basic fast food place. I didn't personally eat anything. Picked up an order for my 91 year old mother who received a coupon in the mail and wanted to try their sandwich. She had me get the 4 sandwiches for $10. She tried the classic sandwich. It comes with the beef on the bun only. You add your own sauce or mayo. My mom put mayo, said the sandwich was good. My husband had 2 sandwiches with Arby's sauce. He said it was very good. My son-in-law had the last sandwich with Arby's sauce. He always says everything is good. They all said they would probably try again. Processed goods are not gor me, so I opted out.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef
TALIA Will Tell Ya
Fabulous Crew! I had been avoiding Arby's for decades because the quality seemed to change. Wow! I will definitely be returning to this location again. Well-Done!!!
The girl at the counter was very rude.I would a replacement for her. The order was what I expected.
Atmosphere: 1
Food: 4
Service: 1
Mallory Waters
I just waited in the drive-through for almost an hour for a French dip. I get home and I have no dip
Atmosphere: 5
Food: 5
Service: 1
Ronnie Presley
Went to Arby’s in Gulf Shores tonight after work. I watched a car in front of me at the drive through drive away, obviously tired of waiting. Then I drove up and they took my order right away. I never asked for any sauce and they never asked me if I wanted any. I ordered two potato cakes and they were very cold. They put a ton of different sauces in my bag I had realized once I got home. As I was waiting on my food at the drive through I observed a young girl and a young man inside playing. They were both laughing at something and he was doing chin-ups on a door facing inside. All while cars are in the drive through and some people leaving. It was so very clear to me that they are way to immature for work and do not take the job anywhere close to seriously in my opinion. I would fire these two kids point blank for wasting the food alone. The customers are definitely disgusted if they are thinking the same as I do. If they will do those things then just imagine what they probably going to customers food and laughing about it. They need gone asap
Atmosphere: 1
Food: 2
Service: 1
Rebecca Law
Loved my gyros Was a great deal. 2 for 7
Atmosphere: 4
Food: 5
Service: 5
Ella Little
To start off, Patricia was so rude and disrespectful also acting like she didn’t want to be there. And was very hostile towards us at the window and just all around a bad experience with her. However the girl at the window not Patricia was very nice and made sure we had everything we needed. But just to say the customer service from Patricia was very bad.
Food took forever to get. Wife's chicken slider had no sauce. Only saving grace was the new apple pie shake.
Atmosphere: 3
Food: 3
Service: 3
Waited forever to get the most unenthusiastic, bored, and lazy person over the speaker. I ordered a #3 combo and instead of asking what I wanted to drink or what size just said “2nd window” and when I got there he didn’t even look at me just said the total and “#3 French dip just the sandwich”
No receipt, no thank you. Just lazy workmanship (or lack thereof) out of the cashier. Tyrese was his name.
Atmosphere: 1
Food: 3
Service: 1
Food was hot, fresh and fast. Employees were on it working like a well oiled machine. Night and day from my experience in this store a couple.of years ago.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip Sandwich
Nobody at the counter when I walked in.
Employee failed to put any Arby's sauce on either sandwich.
Take out, so I didn't notice. Don't have my receipt or would light up their support portal
Food: 2
Service: 2
Recommended dishes: Roast Beef, Curly Fries
This particular Arby's is always great! For the volume they do it's still pretty fast in and out.
Atmosphere: 5
Food: 5
Service: 5
I would give a zero if I could. We waited nearly an hour from the time we pulled in line to the time we got our food. No apology or explanation at all. Ridiculous! Absolutely NO reason or excuse for that kind of wait at a fast-food restaurant.
Atmosphere: 1
Food: 1
Service: 1
I’m grading this on the standard compared to other Arby’s I’ve been too and this one tends to be the most frustrating location. I live around the corner and am a server so this is a go to late night meal for me. Sometimes they are on point and everything is top notch Arbys. Other times the drive thru worker is literally hanging her head out the window and complaining about work the whole time you’re waiting for your food. Sometimes your food is ready in five minutes and other times they take thirty minutes to make your food with no one else in line. It’s a very frustrating and inconsistent location.
Atmosphere: 2
Food: 3
Service: 1
Best Arby’s I’ve ever had in my life!
Atmosphere: 5
Food: 5
Service: 5
Basic fast food place. I didn't personally eat anything. Picked up an order for my 91 year old mother who received a coupon in the mail and wanted to try their sandwich. She had me get the 4 sandwiches for $10. She tried the classic sandwich. It comes with the beef on the bun only. You add your own sauce or mayo. My mom put mayo, said the sandwich was good. My husband had 2 sandwiches with Arby's sauce. He said it was very good. My son-in-law had the last sandwich with Arby's sauce. He always says everything is good. They all said they would probably try again. Processed goods are not gor me, so I opted out.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef
Fabulous Crew! I had been avoiding Arby's for decades because the quality seemed to change. Wow! I will definitely be returning to this location again. Well-Done!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The girl at the counter was very rude.I would a replacement for her. The order was what I expected.
Atmosphere: 1
Food: 4
Service: 1
I just waited in the drive-through for almost an hour for a French dip. I get home and I have no dip
Atmosphere: 5
Food: 5
Service: 1
Went to Arby’s in Gulf Shores tonight after work. I watched a car in front of me at the drive through drive away, obviously tired of waiting. Then I drove up and they took my order right away.
I never asked for any sauce and they never asked me if I wanted any.
I ordered two potato cakes and they were very cold.
They put a ton of different sauces in my bag I had realized once I got home.
As I was waiting on my food at the drive through I observed a young girl and a young man inside playing.
They were both laughing at something and he was doing chin-ups on a door facing inside.
All while cars are in the drive through and some people leaving.
It was so very clear to me that they are way to immature for work and do not take the job anywhere close to seriously in my opinion.
I would fire these two kids point blank for wasting the food alone.
The customers are definitely disgusted if they are thinking the same as I do.
If they will do those things then just imagine what they probably going to customers food and laughing about it.
They need gone asap
Atmosphere: 1
Food: 2
Service: 1
Loved my gyros
Was a great deal.
2 for 7
Atmosphere: 4
Food: 5
Service: 5
To start off, Patricia was so rude and disrespectful also acting like she didn’t want to be there. And was very hostile towards us at the window and just all around a bad experience with her. However the girl at the window not Patricia was very nice and made sure we had everything we needed. But just to say the customer service from Patricia was very bad.
Atmosphere: 3
Food: 4
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