Chick-fil-A
11488 US-431, Guntersville
(256) 894-8303
Recent Reviews
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I like the grilled chicken nuggets as my first choice when trying to eat healthy. These are as good as I've ever found in a drive thru.
Atmosphere: 4
Food: 5
Service: 5
New Pretzel bun sandwich was wonderful!
Food: 5
Service: 5
I went there not long ago and they got my order wrong when I clearly ask for 4 they gave me a 10 piece instead !
Atmosphere: 3
Food: 1
Service: 5
The food was really good...everyone was pleasant and helpful
..a nice place to have dinner when you are really tired!!
Atmosphere: 5
Food: 5
Service: 5
This is the Burger Man, with Best Burgers in America Association, and taking a break from burgers so my wife and I stopped here for lunch, and we got their Chicken Wraps, a side Salad, an order of nuggets, and all of it was really good quality, and great customer service. The only complaint is that the romaine lettuce they use on their Wraps is not of good quality. Wilted, and terrible looking, and the taste is not the best. I do recommend this location. A little pricey, but most places are.
Atmosphere: 5
Food: 5
Service: 5
Slowest CFA drive thru I have ever seen
Atmosphere: 5
Food: 5
Service: 1
This chik fil a in Guntersville AL is slacking and not even close to the standards the company use to require. The chicken is dry and small portioned. The bread is not soft. The fries are green or black and definitely not fresh clean cuts. The inside floors were filthy and slick. The tables are not being cleaned off anymore. Employees just look at you and ignore you when you’re waiting at the pickup counter for a refill or for waiting on food that was left out of your order. I waited 5 minutes while employees looked at me and was talking and joking with each other and was about to walk back and get my Mac n cheese they left off myself until a manager came from the drive thru to help. I Sat and watched 2 others stand there after me and was treated the same. I saw the 2 order takers (1 was Hispanic big boy and 1 was white girl) outside throw the printed menus on the sidewalk and then saw the boy even walk on the menus and neither attempted to clean them before handing them to a customer. This was very disgusting to see. I would hope Bob isn’t aware of what’s going on at his store and allowing this to happen. This was around 8pm when they were not that busy. This makes 3 trips and still the same inside filth and employees ignoring you. PLEASE DO SOMETHING ABOUT THE ANNOYING FLIES INSIDE AS WELL. Not only was it customers swatting at the flies but also your employees at the counter. This store needs to get its act together and not continue to let it run down.
Atmosphere: 1
Food: 1
Service: 1
Best employees ever. I need to try to steal a couple for my business
Atmosphere: 5
Food: 5
Service: 5
We love our chicken minis!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Strawberry Milkshake, Bacon Egg \u0026 Cheese Biscuit, Mac \u0026 Cheese, Chick-N-Strips Kid's Meal, Grilled Nuggets
Never a bad experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love going here almost daily 💪🏽
Atmosphere: 5
Food: 5
Service: 5
No one knows that they are doing here. Complete cluster in the parking lot. Very bad management
Place over complicates the drive through it’s ridiculous
I came back after several weeks to write this review because of how awesome the customer service was here. I’ve worked at restaurants before so I know how terrible this is, but we came right before closing because my children/wife were really craving Chick-fil-A and The team there was so kind and the food came super fast … I just want to say y’all rock!!!
Great service as always.
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