Chick-fil-A
11488 US-431, Guntersville
(256) 894-8303
Recent Reviews
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The Lord's chicken is always a winner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-N-Minis
Very efficient and with hot food. They took care of our SOCCER players, 45 of us, with no hesitation and did this proficiently. Clean restaurant and friendly staff
Atmosphere: 5
Food: 5
Service: 5
They always earn my 5 starts which is why they're the ONLY fast food I eat period
Atmosphere: 5
Food: 5
Service: 5
This Chic-Fil-A is efficient with wonderful food and service. My biggest complaint is the way the drive thru is set up. It is a nightmare!! Other than that, everything is top notch!
Atmosphere: 5
Food: 5
Service: 5
We went in today for the first time visiting this location and the food was amazing and fresh yet the only reason we had a bad one star experience was the customer service. Our cashier I believe her name was Lauren or Laura was very rude. She said “my pleasure” but was not friendly and had a bad attitude. I’m sorry but out of every location that we have visited we have NEVER been treated the way we were today. Thankfully this is not our local Chick-fil-A or you guys would be loosing a customer. Do better Chick-fil-A! food was great tho 🙄
Atmosphere: 1
Food: 4
Service: 1
Great food! But it's always so busy you can expect to sit in line for a few minutes before you get your food. But it could be worse. They have a great system to get traffic in and out as fast as possible. The staff is very helpful and friendly.
Atmosphere: 4
Food: 4
Service: 4
Always polite and clean and the service is fast and professional.
Atmosphere: 5
Food: 5
Service: 5
Amazingly fast drive thru time even when it's EXTREMELY busy. I wish every place would use this system. And of course the employees are always very nice.
Atmosphere: 4
Food: 4
Service: 5
ALWAYS GREAT. GREAT AND FRIENDLY EMPLOYEES .
Atmosphere: 5
Food: 5
Service: 5
I knew I had gotten Chicken Mini tray for the holidays in the pm hours. When I ask for the item she said you can only get those in the morning. I said oh I have gotten them in the pm hours before she rudely said not here you haven’t. I said well I have gotten them before well I know you have never gotten them here. Never ever had a Chick Fil A employee so RUDE!
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
I like the grilled chicken nuggets as my first choice when trying to eat healthy. These are as good as I've ever found in a drive thru.
Atmosphere: 4
Food: 5
Service: 5
New Pretzel bun sandwich was wonderful!
Food: 5
Service: 5
The quality of the food and service is great. My wife and I got the chicken Wrap, and it was good, but the romaine lettuce was wilted and the quality did not meet my expectations. They need to take another look at what kind of lettuce they use. It's a cold wrap, so do not expect it to be heated. It's a little too pricy for what you get. Overall, it was a good dining experience.
I went there not long ago and they got my order wrong when I clearly ask for 4 they gave me a 10 piece instead !
Atmosphere: 3
Food: 1
Service: 5
The food was really good...everyone was pleasant and helpful
..a nice place to have dinner when you are really tired!!
Atmosphere: 5
Food: 5
Service: 5
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