Cicis Pizza
11521 US-431, Guntersville
(256) 660-0743
Recent Reviews
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Never enough pizza going to the bar never variety to choose from it’s always empty. You have to sit and wait for something cause it’s not out yet. All the tables are sticky and nasty and customer service is not very good. Wasted 28 bucks to not even be able to eat. Requested a refund cause we didn’t eat anything and the lady didn’t even bother giving us a refund. It’s happened multiple times. We try to give the benefit of the doubt and see if it’s a little better but it’s always the same. Will not be going back ever.
Host lady was very rude. Pizza was not cheesy and came cold. The pasta was not cooked enough. They made us wait 10 minutes and didn’t even speak. We had a Togo and couldn’t pay because no one had a manager code.
The food was great. They were happy to make anything we asked for. The salad bar was fresh.
They've gone down hill in the past 8 years. Wouldn't recommend
Poor restaurant was nasty we won't be back
Atmosphere: 1
Food: 1
Service: 1
Only 1 pizza on the hot table. Might get lucky and see 2. ZERO ice, ZERO lettuce, OLD salad, NO dessert. $38 for no one in my group to get full. All patrons in dining area are waiting for food.
Atmosphere: 1
Food: 4
Service: 1
We walked in, and there was literally no tables available to sit at not because they were busy, but because they hadn’t cleaned when someone came out to clean it literally took five minutes for them to clean all the tables. When I asked the front employee if they could get someone to clean the tables, she explained that they had a huge rush of people come in. But literally all the tables, except for the bench tables were filled. Her and another employee started looking at me so it was uncomfortable because I shouldn’t have had to ask. If my mom and brother hadn’t already paid my husband, my kids and I would have left. There weren’t that many people and the pizzas were full so there’s no reason why it should have looked that bad.
Atmosphere: 1
Food: 3
Service: 1
The young lady was friendly and greeted us when we came in the door. She took our order and the other workers were putting out fresh hot pizzas. The atmosphere was comfortable and the place was clean. We like eating there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza and Break Sticks, BBQ Chicken Pizza, Fudge Brownies, Pepperoni Pizza, Cinnamon Rolls, Garlic Parmesan Wings
Best pizzas and wings that I’ve ever tried in my life
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza, Cheese Pizza and Break Sticks, Pasta Salad, Cinnamon Rolls, Soup, Salads and Cheese Pizza, Meat Pizza, Alfredo, Naked Chicken Wings, Garlic Parmesan Wings
It was very nice my family enjoyed the food it wasn't to crowded tables was clean and plenty of food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza and Break Sticks, BBQ Chicken Pizza, Soup, Cinnamon Roll Supost, Salads and Cheese Pizza
Restaurantji Recommends
Would give this place a lower review if I could. Food looked like it has been sitting out for hours. Salad lettuce was brown. Employees were rude and did not want to make fresh pizza. Pizza made me and my girlfriend sick. How is this place still open for business???
Atmosphere: 1
Food: 1
Service: 1
Would leave 0 stars if I could we went for lunch around 1:30 the food didn’t look that good but we had already paid $30 for 2 lunch buffets with drinks? so we decided we would go ahead and eat. the pizza was old and the salad was brown we took a few bites then started puking literally and had to leave the restaurant. We called to request a refund and they did not even pick up so we are currently getting in touch with the bank. Do not eat here. They do not care about whether you get sick or not.
Atmosphere: 1
Food: 1
Service: 1
The food was cold
Atmosphere: 1
Food: 1
Service: 1
It was so hot that we couldn't even eat. For that reason alone, I won't come back. The pizza was terrible and there was hardly any of it on the bar. The staff was friendly and that was the only good thing about the visit. I know why it's the only restaurant in this area that wasn't packed. There's hardly any cheese on the pizzas and the sauce is just terrible.
Atmosphere: 1
Food: 1
Service: 2
Kid-friendliness: My granddaughter likes coming here.❤️
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Buffalo Chicken Pizza, Cheese Pizza and Break Sticks, Stuffed Crust, BBQ Chicken Pizza, Pepperoni Pizza, Garlic Cheesy Bread, Salads and Cheese Pizza, Bavarian Dessert Pizza
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