Atmosphere is amazing. Owner goes top notch to take care of her customers. A+++
Tom G
At 6:00 PM, we went here looking for Aqua restaurant based on reviews. Front desk of hotel said it was closed, now named Jax bar & Grill. Sign in lobby advertised the specials for Tuesday, were beef tips and rice or taco salad. Sign at entry to restaurant showed their new "Hot Bar" special for each day. We go in and there is no sign of a "Hot Bar". We get seated at a table with a lake view. We're looking at menu and ask server "What about the hot bar? Where's the Beef Tips & Rice?". She said "They're just bringing it out". (At 6:15 PM?) Okay, since salad bar as side was an option with meal, we figured to go get that first. After we finished our salads, we went to get our main dish at "Hot Bar". Kitchen was still bring out trays of food to the hot tables. Rice was mixed with some sauce, beef tips were not any kind of beef tips I've ever seen, meat was all ground up in the gravy. Beef tips are usually chunks of beef in gravy. I guess the taco salad was do it yourself. Never saw any shells, just small trays with ground beef, beans and corn. I guess you were to go get the salad and then add your own toppings. We went to our table and sat down to eat. Everything was room temperature! What? Hot table apparently had not been pre-warmed and trays of food were allowed to cool before being brought out to the "Hot Bar". We told the server, "Everything is room temperature or just barely warm, almost inedible". We decided to leave. Server was apologetic and brought our check. We were only charged for the small salad plates and my iced tea. We paid and left, wishing we had gone somewhere else. We asked a man at the next table how his food was since he ordered from the menu. He said it was great. Very disappointed in this place.
Atmosphere: 5
Food: 3
Service: 5
Sebrina Marie
The food is good, fresh and quick. The employees are super nice and helpful. I love the view of the lake from the deck out back. Very nice, chill place to hang out. Definitely enjoy this location much more since they've moved in.
Atmosphere: 5
Food: 5
Service: 5
Amanda Eddings
Me and my family ate the lunch bar on Sunday they didn't have plates ready for u to eat had to ask for them had to ask for napkins. they had chicken and dressing with no chicken the chicken was in the gravy there rolls were hard as a rock and the salad bar was ok but they served frozen broccoli and frozen coliflower on the salad bar instead of fresh
Atmosphere: 1
Food: 1
Service: 1
Clancy Helms
Wyd makes awesome drinks!
Atmosphere: 5
Food: 5
Service: 5
rena carruth
The food was great and the service was just as good!
Christan Owens
Would leave a zero star but no option the bartender is always rude. Me and a group of friends tried to go in to have a good time and she was hateful to us and acted like she didn't want to serve us so we left. We just wanted to go in to drink play darts and spend money but with how terrible her customer service was we decided to go some place else where we felt welcome.
Ashlee Grace
Sydney made some of the best margaritas that I’ve ever had also the bushwhackers made me feel like I was at the beach the service was perfect 10/10 I’d recommend.
Atmosphere: 5
Food: 5
Service: 5
Ryan Greene
Steak was very good. Good prices friendly staff. Didn’t have to worry about going out anywhere else for dinner.
Atmosphere: 5
Food: 5
Service: 5
Betty Sue King
we had the most awesome bar tender we have ever met we give her 5 stars she is awesome, and makes the best Bloody Mary's ever.Her name is SYD.
And made us feel so welcome. Thank you SYD🎉
Great atmosphere, amazing service, and yummy food!
Beverly Collier
I enjoyed my food , service was great, the view of the lake is really nice and the price is good too
Atmosphere: 5
Food: 5
Service: 5
Kelly Brady
We usually eat once a week at Jack's at this location and the last 3 times have been awful. The place is dirty, and the service is not what it used to be. It seems like they changed management because the restaurant is not being managed as it used to be. Today when I walked in, the counters where the drinks are were full of trash, and the dining area had a lot of trash as well. Hopefully, the current management will do something about it.
Atmosphere: 1
Food: 1
Service: 1
Heather Kirkland
The food at the upstairs restaurant is phenomenal…steaks are a must & the hush puppies are amazing!! They have an excellent salad bar with the best homemade ranch dressing!! The staff are friendly and attentive!! There is also a bar downstairs that has live bands, karaoke, darts, and a deck with a beautiful view of Lake Guntersville!! The staff there are amazing as well!! You can also order food from downstairs on a kiosk!! It’s all very unique and convenient. They try to accommodate everyone!! If you are in Guntersville I highly recommend you stopping by, they are located in the Wyndham Garden Hotel!!
Atmosphere: 5
Food: 5
Service: 5
zack feemster
I ordered the 16oz ribeye medium rare and it came out well done. Asked for another bc it was inedible and the other came out tasting like burnt meat. She ordered the filet mignon and it was cooked correctly but tasted like burnt meat. The Texas toast wasn’t even toasted… maybe they had an off day. But we wont be back to find out
Atmosphere is amazing. Owner goes top notch to take care of her customers. A+++
At 6:00 PM, we went here looking for Aqua restaurant based on reviews. Front desk of hotel said it was closed, now named Jax bar & Grill. Sign in lobby advertised the specials for Tuesday, were beef tips and rice or taco salad. Sign at entry to restaurant showed their new "Hot Bar" special for each day. We go in and there is no sign of a "Hot Bar". We get seated at a table with a lake view. We're looking at menu and ask server "What about the hot bar? Where's the Beef Tips & Rice?". She said "They're just bringing it out". (At 6:15 PM?) Okay, since salad bar as side was an option with meal, we figured to go get that first. After we finished our salads, we went to get our main dish at "Hot Bar". Kitchen was still bring out trays of food to the hot tables. Rice was mixed with some sauce, beef tips were not any kind of beef tips I've ever seen, meat was all ground up in the gravy. Beef tips are usually chunks of beef in gravy. I guess the taco salad was do it yourself. Never saw any shells, just small trays with ground beef, beans and corn. I guess you were to go get the salad and then add your own toppings. We went to our table and sat down to eat. Everything was room temperature! What? Hot table apparently had not been pre-warmed and trays of food were allowed to cool before being brought out to the "Hot Bar". We told the server, "Everything is room temperature or just barely warm, almost inedible". We decided to leave. Server was apologetic and brought our check. We were only charged for the small salad plates and my iced tea. We paid and left, wishing we had gone somewhere else. We asked a man at the next table how his food was since he ordered from the menu. He said it was great. Very disappointed in this place.
Atmosphere: 5
Food: 3
Service: 5
The food is good, fresh and quick. The employees are super nice and helpful. I love the view of the lake from the deck out back. Very nice, chill place to hang out. Definitely enjoy this location much more since they've moved in.
Atmosphere: 5
Food: 5
Service: 5
Me and my family ate the lunch bar on Sunday they didn't have plates ready for u to eat had to ask for them had to ask for napkins. they had chicken and dressing with no chicken the chicken was in the gravy there rolls were hard as a rock and the salad bar was ok but they served frozen broccoli and frozen coliflower on the salad bar instead of fresh
Atmosphere: 1
Food: 1
Service: 1
Wyd makes awesome drinks!
Atmosphere: 5
Food: 5
Service: 5
The food was great and the service was just as good!
Would leave a zero star but no option the bartender is always rude. Me and a group of friends tried to go in to have a good time and she was hateful to us and acted like she didn't want to serve us so we left. We just wanted to go in to drink play darts and spend money but with how terrible her customer service was we decided to go some place else where we felt welcome.
Sydney made some of the best margaritas that I’ve ever had also the bushwhackers made me feel like I was at the beach the service was perfect 10/10 I’d recommend.
Atmosphere: 5
Food: 5
Service: 5
Steak was very good. Good prices friendly staff. Didn’t have to worry about going out anywhere else for dinner.
Atmosphere: 5
Food: 5
Service: 5
we had the most awesome bar tender we have ever met we give her 5 stars she is awesome, and makes the best Bloody Mary's ever.Her name is SYD. And made us feel so welcome. Thank you SYD🎉
Restaurantji Recommends
Great atmosphere, amazing service, and yummy food!
I enjoyed my food , service was great, the view of the lake is really nice and the price is good too
Atmosphere: 5
Food: 5
Service: 5
We usually eat once a week at Jack's at this location and the last 3 times have been awful. The place is dirty, and the service is not what it used to be. It seems like they changed management because the restaurant is not being managed as it used to be. Today when I walked in, the counters where the drinks are were full of trash, and the dining area had a lot of trash as well. Hopefully, the current management will do something about it.
Atmosphere: 1
Food: 1
Service: 1
The food at the upstairs restaurant is phenomenal…steaks are a must & the hush puppies are amazing!! They have an excellent salad bar with the best homemade ranch dressing!! The staff are friendly and attentive!! There is also a bar downstairs that has live bands, karaoke, darts, and a deck with a beautiful view of Lake Guntersville!! The staff there are amazing as well!! You can also order food from downstairs on a kiosk!! It’s all very unique and convenient. They try to accommodate everyone!! If you are in Guntersville I highly recommend you stopping by, they are located in the Wyndham Garden Hotel!!
Atmosphere: 5
Food: 5
Service: 5
I ordered the 16oz ribeye medium rare and it came out well done. Asked for another bc it was inedible and the other came out tasting like burnt meat. She ordered the filet mignon and it was cooked correctly but tasted like burnt meat. The Texas toast wasn’t even toasted… maybe they had an off day. But we wont be back to find out
Atmosphere: 3
Food: 1
Service: 5
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