French fries were dried out and cold. McChicken Sandwich was dry and not fresh at all. Had the same meal last week and it was fresh and great. I would not recommend going at 3pm.
Lauren Baswell
Great, very fast and very nice kids. They do a great job and have always got my food right. My only issue has nothing to do with the employees: if you have a low profile car DO NOT exit to the parallel road to get out. You'll bottom out your car. I had to reverse all the way down the road to go back into the McD parking lot. Instead circle around the building and use the exit that leads to the one way traffic going left. still have to go at an angle but it's much more level.
Carolyn Austin
Why ?! Every 2 weeks I go here because it's what My Child wants. It's rude Staff and always have to ask for fresh fries.... And get parked and forgotten about. Every time!
David Brawn
They just dont seem to.get the otders right nor do they understand simple english
Joseph Ervin
This McDonald's location is the worst location ever. They never get our order right everytime we are here and they like to get an attitude when you tell them your order isn't right. Everybody from the workers up to the managers on duty always have an attitude when you bring up the issue with your order. There is maybe 1 worker there that's super nice. Maybe they need to learn from her.
Amanda Goodridge
Always the best experience every time ive gotten food from this location. Even when they forget something, they make it immediately. Love the customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble
Katelyn Lambert
Waited 20 minutes over 4 cookies.
Atmosphere: 1
Food: 2
Service: 1
Michael Scott
They were busy but still pretty fast at the drive thru
Ward Cleaver
Same as always. I leave there feeling cheated and worry about how ill I'm gonna feel when I eat there.
Always fast and usually friendly. Orders at the store are usually good, but DoorDash almost always had items missing from sealed orders.
Atmosphere: 4
Food: 4
Service: 3
Dana Schultz
Good attention
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, Filet-O-Fish, Big Mac, Mcdouble
josh oden
Asked for two orders of cookies, usually that’s 3 cookies for a dollar and some change was given two cold cookies in a box and charged 2.89 a piece. Then upon her refunding me and giving me my new cookies she told me it was my fault I didn’t specify size of order, but when I asked if it was not their job to ask size like they do with drinks, fries and meals. She acted as if I was wrong and tried to refuse me service. All I wanted was a refund and my actual order, when she refunded my money and charged me for more I never received a receipt and it never showed up as refunded on my cash app even though she took the other cookies from me. So I walked up to the door for my receipt where she then made me go all the way back thru the drive thru even though the lobby was still open. Guntersville McDonald’s 10:30 pm November 29th Friday.
Atmosphere: 1
Food: 2
Service: 1
timothy morrison
Was good for today prices
Atmosphere: 4
Food: 4
Service: 5
vickie wallace
The workers were friendly and well mannered at the drive-thru and the food window.
Food: 5
Service: 5
Recommended dishes: Mcchicken, Dr Pepper, Filet-O-Fish, Chicken Mcnuggets, Hot Fudge Sundae, Big Mac, Mcdouble
Fast food joint
French fries were dried out and cold. McChicken Sandwich was dry and not fresh at all. Had the same meal last week and it was fresh and great. I would not recommend going at 3pm.
Great, very fast and very nice kids. They do a great job and have always got my food right. My only issue has nothing to do with the employees: if you have a low profile car DO NOT exit to the parallel road to get out. You'll bottom out your car. I had to reverse all the way down the road to go back into the McD parking lot. Instead circle around the building and use the exit that leads to the one way traffic going left. still have to go at an angle but it's much more level.
Why ?! Every 2 weeks I go here because it's what My Child wants. It's rude Staff and always have to ask for fresh fries.... And get parked and forgotten about. Every time!
They just dont seem to.get the otders right nor do they understand simple english
This McDonald's location is the worst location ever. They never get our order right everytime we are here and they like to get an attitude when you tell them your order isn't right. Everybody from the workers up to the managers on duty always have an attitude when you bring up the issue with your order. There is maybe 1 worker there that's super nice. Maybe they need to learn from her.
Always the best experience every time ive gotten food from this location. Even when they forget something, they make it immediately. Love the customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble
Waited 20 minutes over 4 cookies.
Atmosphere: 1
Food: 2
Service: 1
They were busy but still pretty fast at the drive thru
Same as always. I leave there feeling cheated and worry about how ill I'm gonna feel when I eat there.
Restaurantji Recommends
Always fast and usually friendly. Orders at the store are usually good, but DoorDash almost always had items missing from sealed orders.
Atmosphere: 4
Food: 4
Service: 3
Good attention
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, Filet-O-Fish, Big Mac, Mcdouble
Asked for two orders of cookies, usually that’s 3 cookies for a dollar and some change was given two cold cookies in a box and charged 2.89 a piece. Then upon her refunding me and giving me my new cookies she told me it was my fault I didn’t specify size of order, but when I asked if it was not their job to ask size like they do with drinks, fries and meals. She acted as if I was wrong and tried to refuse me service. All I wanted was a refund and my actual order, when she refunded my money and charged me for more I never received a receipt and it never showed up as refunded on my cash app even though she took the other cookies from me. So I walked up to the door for my receipt where she then made me go all the way back thru the drive thru even though the lobby was still open. Guntersville McDonald’s 10:30 pm November 29th Friday.
Atmosphere: 1
Food: 2
Service: 1
Was good for today prices
Atmosphere: 4
Food: 4
Service: 5
The workers were friendly and well mannered at the drive-thru and the food window.
Food: 5
Service: 5
Recommended dishes: Mcchicken, Dr Pepper, Filet-O-Fish, Chicken Mcnuggets, Hot Fudge Sundae, Big Mac, Mcdouble
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