McDonald's

1745 Gunter Ave, Guntersville
(256) 582-2805

Recent Reviews

yael garcia

What’s the point of having table service? Every “table service” order while I was here was put on the front counter and all the employees just let the food get cold.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries

Felicia Flowers

When I received my food, it was cold. However, I asked if they could remake the order, and they did.

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Brad Fleming

Ice cream machine broken

Isaac Sellers

Food sucked, drinks were watered down,employees were disrespectful, after I sit in line for 20 mins wouldn’t recommend my exit go to this place

Atmosphere: 1

Food: 1

Service: 1

Dwayne

Im loving it!

Atmosphere: 5

Food: 5

Service: 5

Jibrail Oliver

Perfect Fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Mcflurry with Oreo Cookies, Spicy Crispy Chicken Sandwich

Karl Jacobs

Hair in my sprite.

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Happy Meal

Dixie “LittleStinker” Belle

Everytime I go there, my order is messed up & I usually spend $60+!! Today was the final straw when a hair was found in the chicken sandwich I had purchased!! Gross & incompetent!!

Atmosphere: 1

Food: 1

Service: 1

Charlene Kennedy

I came through the drive thru at 6:30am this morning. I got to work only to realize every aspect of my order was incorrect. I was given a biscuit instead of a mcgriddle, there was no hashbrown even though I ordered a combo AND was also given the wrong drink. I called over there to make them aware and there was no apology, no nothing. In fact the girl I spoke with, KYLIE was her name, was extremely rude. I am truly not one to complain, but the way I was treated this morning is completely unacceptable. I asked to speak to a manager and she stated she was the manager which is very hard for me to believe due to her customer service skills which are obviously non existent. She seemed bothered that I was even calling to make them aware of the issue. I told her if they can't bring me the correct order (I work literally across the street and they've done this before in the past) then I would like a refund. She seemed appalled that I even mentioned bringing me my correct order and said VERY RUDELY, "mam, we can't just bring you your order", as if I was demanding that on the phone even though I wasn't. Then she said to come by and they'll give me the correct order. I told her I was at work and could not leave. So then she says "well you have to be here in order for me to do a refund and you'll need to bring the order with you". I was shocked by this. For one, to not even apologize for my order being completely incorrect and act like its irritating her that I'm even calling to make them aware of the situation, and then tell me to bring the order in instead of offering a free biscuit next time or telling me to keep my order and still offer a refund or just something to show that they're sorry for the inconvenience is completely unprofessional and rude in my opinion and I work in customer service every day. I will be by there on my lunch to collect a refund and if I am treated the same way I've been treated by KYLIE this morning I can guarantee you I will not be back to this establishment.

Atmosphere: 1

Food: 1

Service: 1

White ShadowCV

One of the best I have been to in a while.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Mcchicken, Filet-O-Fish

Shawn Swichtenberg

They do have a indoor play area for the kids.

Atmosphere: 4

Food: 4

Service: 4

Debra Evans Clanton

Best one

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Filet-O-Fish

Bellamy Gibbs

I love going into this McDonald's. They are very clean and polite. They one lady I go to named Nancy. She is one of hardest working managers there. She treats her employees like humans and is so polite to everyone. She makes ppl laugh and it really changes the atmosphere at a restaurant like that. Keep up the good work Nancy. Thank you for making a difference. The world needs more like you...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets

J Hall

We got out chicken buggies and headed to the vb courts!

Atmosphere: 5

Food: 5

Service: 5

Whitney

The drive through moved very quickly. The person taking the money was actually cracking jokes.

Food: 5

Service: 5

Recommended dishes: Pancake

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