Starbucks
11460 US-431, Guntersville
(256) 878-6566
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
THIS OLACE IS SOOOO GOOOOD !!!! I highly recommend this Starbucks the baristas are like my family; they always go above and beyond!!
Atmosphere: 5
Food: 5
Service: 5
I have been going to this Starbucks for 5 years and they are awesome! My orders are the pecan latte, blonde vanilla latte, caramel ribbon crunch add espresso, or the vanilla bean crème add espresso. I switch it up depending on my mood lol. I do order light ice as well!
Atmosphere: 5
Food: 5
Service: 5
I came through the drive thru Sunday night 08/24/25, and just had to brag about the young lady that waited on me. I believe her name was Rayna? I'm terrible with names, so hope I'm right 🥴, but she exudes customer service. I wasn't exactly sure what I wanted, and she was patient with me, smiling the whole time, and offered several suggestions, to which helped me get exactly what I didn't know I needed 🤗
As someone who has worked with the public my entire adult life, I found her approach refreshing and genuine. I hope her employer recognizes what an asset she is, and I look forward to seeing her smiling face the next time I get my favorite drink.
Service: 5
This location NEVER makes my order correct😖. Iced white chocolate mocha with mocha drizzle! It's a classic. It shouldn't be that complicated!!
Atmosphere: 4
Food: 2
Service: 3
Well staffed, friendly service. We grab 2 large, hot, white chocolate mocha coffee & 2 ham & Swiss crescent for breakfast any time we stay the night in Guntersville. It is consistent with good service & good food every visit.
Atmosphere: 4
Food: 4
Service: 4
They put WAY too much ice in the drinks. 3/4 of the cup is ice. Ripping people off. If I spend almost $7 per drink I expect to actually get enough to enjoy.
Atmosphere: 4
Food: 2
Service: 2
On July 4th, while picking up my mobile order at the Guntersville Starbucks, I accidentally picked up someone else’s food item. I immediately realized the mistake and returned it to the counter. Instead of handling the situation professionally, a team member, Ian, sarcastically said, “It helps if you read the label.” This level of rudeness and unprofessionalism is unacceptable, especially from a brand like Starbucks. I will not be returning to this location.
Atmosphere: 1
Food: 4
Service: 1
My coffee was delicious and my breakfast sandwich was perfect!
Atmosphere: 4
Food: 5
Service: 5
According to the app when trying to place a mobile order. They are out of all ingredients to make any of the frappe drinks. Drove 10 minutes out of the way to the Starbucks at Food City in Albertville where they weren't out of anything. This location definitely has room for improvement when it comes to ordering enough product.
Food: 1
Service: 1
Dash’d. Yummy goodness
Restaurantji Recommends
Worked it this town for a week. I went to this starbucks every morning. They were super quick and consistent. Coffee was always great
Literally 15 min waite for a drink
Absolutely No
I can deal with most things having worked in food service all my life. Being ignored because the drive thru is busy? No problem!
10 minute wait for a cup of back coffee? Hey I'm happy to have the luxury of a Starbucks!
But FLIES swarming your cash register and nobody even thinking to clean it? Disgusting.
Do better Starbucks. That's nasty and let's not pretend you should lower standards because of location because I didn't see flies swarming any other registers in Guntersville...
Glad I found Scooters
CLEAN YOUR STORE
My favorite Starbucks location EVER! The staff and their consistency to make every order the same is what makes this place thrive, they are also just awesome people! I’ve been going to this location for 5+ years and it’s just part of my routine now.
Atmosphere: 5
Food: 5
Service: 5
Well run
Atmosphere: 5
Food: 5
Service: 5
Loading...