I am 70 years old and drove across town in the fog to get 2 biggie bag an ask for coke an got dr.pepper which we hate.i expect to be compensated for this.
Debbie Jones
Fast service and friendly workers. Less than 10 minutes in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jr Cheeseburger, Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Chili
Jan Tash
Fries were cold and tough, not worth eating. Chicken sandwich was good, Double Stack Burger was good.
Atmosphere: 4
Food: 3
Service: 4
C Lee
The chili was good but burger was like warm.
Atmosphere: 4
Food: 4
Service: 4
Declan
They're great! The staff is nice and the food comes fast, I've got nothing to complain about. Only 2 stars in atmosphere because of the screwed up parking spaces.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: French Fries, Soft Drink, Baconator
Michael Berry
The food was hot, tasted fresh & service was friendly.
I have always loved Wendy’s food but today I went through the drive-thru at the Guntersville Wendy’s and ordered a combo #1. The burger wasn’t even half cooked!! No one will answer the phone and I keep getting a recording. At least the fries were hot.
Atmosphere: 4
Food: 1
Service: 4
Karissa Cox
Okay so I went to the Wendy’s in Guntersville and asked for a krabby patty meal and a spicy chicken sandwich meal as we where waiting they told me that they have ran out of vanilla frosty mix and said that they had chocolate and I said that that was fine and after they had made the chocolate pineapple frosty then the guy tells me that they DID HAVE VANILLA AND ASKED ME IF I WANTED THAT INSTEAD I said yes they made the frosty and made the fry’s the dude put a medium fry on they tray when it was supposed to be two LARGE FRYS he took the fry off the tray and put two large fry’s on it when we got back to the table try ONE of the fry’s THEY ARE COLD we take them back to the counter and tell them to make new ones I get back to the table and try to eat my burger for one the burger was supposed to be a DOUBLE BURGER and they left out one of the patty’s they finally get everything right and we sit down to eat then this old man walks in and he is drunk out of his mind he asked them for a FREE drink and of course they give him one because they are just the “BEST” he fixes his drink and walks out comes back in about 5 minutes later and has a dollar and asked for a cheese burger they give him one he walked by us and he is mumbling to himself then sits behind us the whole time we are trying to eat he is over there behind us burping and talking to himself 🤮 he gets done eating and walks out we get done eating and I went to the women’s restroom and when I walk in there bathroom is a mess there is toilet paper and paper towel all over the floor and when I went in the stall it look to me like there was a ROACH IN THE TOILET I walked out and told them that there bathroom was a mess and she said yeah it dose that it’s broken like dude don’t put any paper towels in it if it’s just going to waste them this is the most rude and unprofessional establishment I have EVER BEEN TO WILL NEVER EAT HERE AGAIN !!!
Atmosphere: 1
Food: 1
Service: 1
Docky Socky
I have seen The manager sneeze on his hands and no one seems to wash their hands EVER rarely of they do. DISGUSTING.
Very impressed with the crew at this location. We came during a busy lunch rush and they were on point getting us served as quickly as possible. The food was hot and decent--about what you'd expect but the service was top notch.
Atmosphere: 3
Food: 3
Service: 5
Juli Clarkson
Almost $25 for 2 burgers and 2 fries for it to be cold EVERYTIME I try to get Wendy's. Why is this so hard?? It is NOT hard to make sure you don't give cold, old, hard food to any customer. Don't try to ask the manager to fix it either, because you'll get worse food. I know this from my encounter and experience last night at 7 PM. Do better Wendys, Dave would be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Andrew Anthony
Great #6 combo with cheese! The frosty was a nice touch of course!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Devan Gilbert
Super sweet lady working the drive thru, made our day. My kids love their pretzel baconator and chicken nuggets. I love their Strawberry lemonade and baconator fries. So good!
Atmosphere: 5
Food: 5
Service: 5
Jacob Card
Absolutely terrible service, just went through there and the guy tells me to speak up when there are loud vehicles going by so I stop speaking until they pass, I couldn’t get a word out without him asking me if that’s gonna be it, I get to the window he doesn’t say a word I pay get my food to find that my 10 piece nugget is 4 nuggets short, I then call and told them about it and the guy that answered told me he was the one that made the food and that there were 10 in there to which I respond there’s not 10 as I am looking at it, he proceeds to tell me I need to learn how to count and to have a goodnight, will not be back🙅♂️
I am 70 years old and drove across town in the fog to get 2 biggie bag an ask for coke an got dr.pepper which we hate.i expect to be compensated for this.
Fast service and friendly workers. Less than 10 minutes in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jr Cheeseburger, Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Chili
Fries were cold and tough, not worth eating. Chicken sandwich was good, Double Stack Burger was good.
Atmosphere: 4
Food: 3
Service: 4
The chili was good but burger was like warm.
Atmosphere: 4
Food: 4
Service: 4
They're great! The staff is nice and the food comes fast, I've got nothing to complain about. Only 2 stars in atmosphere because of the screwed up parking spaces.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: French Fries, Soft Drink, Baconator
The food was hot, tasted fresh & service was friendly.
Atmosphere: 3
Food: 4
Service: 4
Just a fine quick food place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, French Fries, Soft Drink, Hamburger, Jr Cheeseburger, Cheese Fries, Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Baconator Fries, Salad, Strawberry, Chili, Dave's Double, Baconator, Classic Chicken Sandwich, Mcmuffin
I have always loved Wendy’s food but today I went through the drive-thru at the Guntersville Wendy’s and ordered a combo #1. The burger wasn’t even half cooked!! No one will answer the phone and I keep getting a recording. At least the fries were hot.
Atmosphere: 4
Food: 1
Service: 4
Okay so I went to the Wendy’s in Guntersville and asked for a krabby patty meal and a spicy chicken sandwich meal as we where waiting they told me that they have ran out of vanilla frosty mix and said that they had chocolate and I said that that was fine and after they had made the chocolate pineapple frosty then the guy tells me that they DID HAVE VANILLA AND ASKED ME IF I WANTED THAT INSTEAD I said yes they made the frosty and made the fry’s the dude put a medium fry on they tray when it was supposed to be two LARGE FRYS he took the fry off the tray and put two large fry’s on it when we got back to the table try ONE of the fry’s THEY ARE COLD we take them back to the counter and tell them to make new ones I get back to the table and try to eat my burger for one the burger was supposed to be a DOUBLE BURGER and they left out one of the patty’s they finally get everything right and we sit down to eat then this old man walks in and he is drunk out of his mind he asked them for a FREE drink and of course they give him one because they are just the “BEST” he fixes his drink and walks out comes back in about 5 minutes later and has a dollar and asked for a cheese burger they give him one he walked by us and he is mumbling to himself then sits behind us the whole time we are trying to eat he is over there behind us burping and talking to himself 🤮 he gets done eating and walks out we get done eating and I went to the women’s restroom and when I walk in there bathroom is a mess there is toilet paper and paper towel all over the floor and when I went in the stall it look to me like there was a ROACH IN THE TOILET I walked out and told them that there bathroom was a mess and she said yeah it dose that it’s broken like dude don’t put any paper towels in it if it’s just going to waste them this is the most rude and unprofessional establishment I have EVER BEEN TO WILL NEVER EAT HERE AGAIN !!!
Atmosphere: 1
Food: 1
Service: 1
I have seen The manager sneeze on his hands and no one seems to wash their hands EVER rarely of they do. DISGUSTING.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Very impressed with the crew at this location. We came during a busy lunch rush and they were on point getting us served as quickly as possible. The food was hot and decent--about what you'd expect but the service was top notch.
Atmosphere: 3
Food: 3
Service: 5
Almost $25 for 2 burgers and 2 fries for it to be cold EVERYTIME I try to get Wendy's.
Why is this so hard?? It is NOT hard to make sure you don't give cold, old, hard food to any customer.
Don't try to ask the manager to fix it either, because you'll get worse food. I know this from my encounter and experience last night at 7 PM.
Do better Wendys, Dave would be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Great #6 combo with cheese! The frosty was a nice touch of course!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Super sweet lady working the drive thru, made our day. My kids love their pretzel baconator and chicken nuggets. I love their Strawberry lemonade and baconator fries. So good!
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible service, just went through there and the guy tells me to speak up when there are loud vehicles going by so I stop speaking until they pass, I couldn’t get a word out without him asking me if that’s gonna be it, I get to the window he doesn’t say a word I pay get my food to find that my 10 piece nugget is 4 nuggets short, I then call and told them about it and the guy that answered told me he was the one that made the food and that there were 10 in there to which I respond there’s not 10 as I am looking at it, he proceeds to tell me I need to learn how to count and to have a goodnight, will not be back🙅♂️
Atmosphere: 1
Food: 1
Service: 1
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