Taco Bell

6706 US-431, Owens Cross Roads
(256) 533-4384

Recent Reviews

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Eric Burke

This was my first time visiting this location. Overall, the store was very clean and my order was good and was made correct. However, there was nobody there to take my order. I had to place my order using a kiosk. Which I didn't mind (welcome to the future, I guess?) but just seemed to make things more confusing. After waiting for 12 minutes for my order to be prepared an employee came up and placed a order (bag) on the counter in front of me and walked off. On the wall next to it are shelves that are put in place for pick up orders (Door Dash, Uber eats, online orders, etc ...) and being he didn't ask my name or tell me it was my order, I didn't assume it was mine. 6 minutes later a employee came up to the counter, looked at the bag, looked at me then turned around to look at a computer screen. He then turned to me asking me my name only to say that it was my order and it was ready. I didn't say anything, I just grabbed my order and left. They didn't seem that busy at the time so I do not understand why my order was just placed on the counter without anyone acknowledging my presence or saying anything. Maybe there was some confusion, I don't know, but I was hungry and wanted to get back home. I'm sure I will be back here again and I hope my experience is a little better next time because my first was a little discouraging.

Atmosphere: 4

Food: 4

Service: 2

Christina Sali

Normally it's passable but tonight it was so so good!! I had a crunchy and a soft taco take-out with a 15 min ride home and that was the best tacos I've had from this location in forever!! Nothing was soggy or broken and it was still warm even after the ride home.

Thank you to the person who cared tonight!! 9/8/25 drive thru order at around 10:10pm.

Atmosphere: 5

Food: 5

Service: 5

Steven Mullins

They need new people working there bc the ones they have suck

Atmosphere: 2

Food: 3

Service: 2

Paige Clark

ABSOLUTELY AWESOME!! The employees and managers were incredibly helpful, friendly, and their service was WAY above. Please come see them. The atmosphere was awesome. Everything at this taco bell was awesome!!! Kat and Austin were sweet and incredibly helpful. Definitely coming back to this one!! Their manager, David was incredibly kind and efficient.

Atmosphere: 5

Food: 5

Service: 5

Kassie West

I come to this Taco Bell AT LEAST once a week for over 4 years. The food is always phenomenal and the employees are great. I’ve never had a bad experience here. Thank y’all!!

Atmosphere: 5

Food: 5

Service: 5

James Powers

Whoever the staff is that’s working tonight,y’all need to be there every day. I wanted to let y’all know excellent job on my order on 8/2/25

Atmosphere: 5

Food: 5

Service: 5

Ben Myers

The food was made fresh and was hot. Service was friendly. I used my upside app and got 40% reimbursed back to me. What a great deal.

Atmosphere: 5

Food: 5

Service: 5

Aaron Meeks

Absolute disrespectful employees at the end of the night while every order was wrong.
Rather waste time now going over the mountain.

London A.K

came in with my boyfriend and he found not one, not two, but three hairs in his crunchwrap. lobby wasn't clean and it took 15 min to get just our drinks. probably won't be back if we can help it

Brick Sith

Terrible service
Not only do they get your order wrong half the time but they take forever and are judgy about it. My friend got multiple things once and the cashier responded with “damn”.

Thomas Havir

What in the world is wrong with this Taco Bell drive thru?
They literally only take one order at a time and don’t take a second drive thru order until the previous order is filled at the window!
I see more cars drive off than get food!

Atmosphere: 3

Food: 3

Service: 1

Ann Marie Smith

Clean your tables !
Every table was filthy, and food was mediocre.

Atmosphere: 1

Food: 2

Service: 1

Caleb Rhatigan

The last two times I've tried to eat there the doors are locked and it's drive through only. I was told they get lots of employees calling out.

Atmosphere: 1

Alex Negron

Always close and never have employees

Atmosphere: 2

Food: 4

Service: 1

Aeryn Marie

Not being open until 11am is crazy. That's 2 hours late. Where even are the people in charge? This taco bell should have closed a long time ago and had something better replace it.
They're hours are never right.
They never get orders right.
They take FOREVER AND just to save themselves from corporate they pull every car out of the drive thru and park them in the lot so the times don't get sent.

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