Jack's Family Restaurant

113 US-280, Harpersville
(205) 672-7788

Recent Reviews

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Paul Monnette

The service was great, your biscuits are probably the best biscuits I’ve had out of Jack’s ever. Nice job! Even the tater tots were fresh, what a difference that makes.
Thank you for the deluxe breakfast this morning.

John Theabolt

These specific employees, at this restaurant location, are great! The food isn't bad, either 😆😆

Atmosphere: 5

Food: 5

Service: 5

Tania

Luved this why I had to go back, b 4 going home we don't have in fla

Atmosphere: 5

Food: 5

Service: 5

Janet Hemnes

Drive thru line was awful

Atmosphere: 4

Food: 5

Service: 4

Ataylorblingzzz

They didn’t have many workers and we stood in line for 15 minutes almost to the point we just left….

Atmosphere: 1

Food: 1

Service: 1

Lee Moore

HOME RUN!!
I frequently stop here. It's always a well run store. Yesterday morning I had breakfast and ...yup- Great Experience. I THINK the manager waited on me and I wanted to thank him when I was done, but I guess he was training, cleaning, ordering....managing!
Outstanding!

Atmosphere: 5

Food: 5

Service: 5

April Chandler

I have always loved Jacks. Today I was so disappointed. The sides were not good and they forgot my ranch dressing which is the highlight for me!! I went through drive through. Y'all do better!!!

Atmosphere: 1

Food: 1

Service: 3

David Ingram

Love their food it is the best I could eat Jacks everyday and night you go

Food: 5

Service: 5

Melissa Collier

Nice clean environment

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Chicken Fingers, Fries, Chicken Biscuit, Big Breakfast Platter

Carter Carroll

It's always a good time at the Harpersville Jack's.

Dietary restrictions: I love the grilled chicken platter as a gluten-free option!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Grilled Chicken Sandwich, Fries

Jimmy Lambert

Order a chicken sandwich meal, the chicken was non existing it was 90% breading and hard as a rock. The staff are rude and act like they don't want to be there. I will never attempt to eat at this location again. I'm heading home to cool me some food now that I wasted my time here.

Atmosphere: 2

Food: 1

Service: 1

dillard tabor

Other fast food restaurants. What wasn't concerning was, unlike most Jack's locations, this location was dirty ie. floors. counters, prep area. The food was up to the standard of Jack's, had 4 pc chicken fingers and fries. Overall, it is unorganized, maybe I will not return to this location.

Parking: Parking for large trucks.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Chicken Fingers

troy stephenson

They ALWAYS charge you for a large when you order it,and ALWAYS give you regular.

M

Waited 25 mins and had drive thru pass more than 10cars before they even started my inside order. Not to mention the toddler running around in the back by the grill because they were trying to babysit while they cook . Lunch crew is slow and are only concerned with their drive thru. They are very unorganized had four people order after me and get their food before me. I had to remind the lady that I had already ordered and that my order was on the screen. Then when I asked about it he seemed not only unconcerned but gave me a dirty snarling look when she finally did hand me my food. They need to take notes from Chick-fil-A.

Food: 2

Service: 1

Scott Berube

Drive-thru was really busy but they were very efficient and I barely had to wait at all. Staff was friendly and the food was as expected.

Food: 4

Service: 5

Recommended dishes: Sausage Egg & Cheese Biscuit

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