Jack's

149 US-31, Hartselle
(256) 773-2372

Recent Reviews

Logan Charest

Jacks pretty much always hits right. I get 2 cheeseburgers and freaking fries. also lean to the cookies and cream milkshake ❤️

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Fried Pies, French Fries

Joey Whitlow

Very busy in the morning but tea. Works fast to help everyone.

Atmosphere: 3

Food: 5

Service: 4

michael bennefield

No serves, waits over 30 minsRefund they argue with customers and then doesn't know how to count money back.

Atmosphere: 3

Food: 1

Service: 1

Kali Brown

I ordered a smoky mountain fudge milkshake, nothing else, and something red came up the straw that looked like a tomato or some kind of food and it tasted horrible!! I spit it out and that’s what I saw. Threw the whole shake away. How does that get in the ice cream? Probably someone fixing it with dirty gloves? Either way I was nauseous the rest of the night

Atmosphere: 1

Food: 1

Service: 1

Rick Stackhouse

Clean. Nice.

Atmosphere: 5

Food: 5

Service: 5

Lisa Burns

Food was great. The employees were very nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Diana Llerondez

Food was hot fresh,service was great and clean store.

Atmosphere: 5

Food: 5

Service: 5

Sherry Dobbins

Love their fries and

Atmosphere: 5

Food: 5

Service: 5

Jenny Cooper

I have had better from other restaurants than here as of tonight. The biscuits are not fresh. Ordered a 10 piece meal with mash potatoes and gravy on the side (I do t like gravy) so I always get it on the side with green beans. Got home the green beans lid was open juice spilled everywhere and no gravy. This was just sloppy work from the workers tonight. Not very happy at all. No greet at the window no thank you no nothing. I'd rather go to decatur and eat from there. This is ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Maygan Cataline

Thanks so much for making me sit in line for a half hour and then only telling me AFTER I paid, AFTER I had wasted 30 minutes of my limited mortal life in your drive thru, that you were out of eggs. Real classy. Definitely makes me want to come back. I absolutely adored getting to drive off having paid $15, recieved nothing, and wasted my time. Great experience ????

Atmosphere: 1

Food: 1

Service: 1

Jason Murphy

35 minutes inside to get 2 chicken biscuits. Drive through was moving an order about every 2 minutes though…..

Service: 2

denise baulding

This is a poorly operated store. The chicken is hard as brick. They need to wash they damn hands and use gloves, wear hair nets. They talk crazy to their employees in front of customer. . I almost chipped my tooth on the chicken. I give no stars. Clean your store, wash your hands, clean your dining area and restroom and not with the same cleaning rags that disgusting. Be professional and learn to fry chicken. I have ate at several Jack's no one else had hard chicken. This store has a 4.1. I'm confused on how they are awful. Tighten up

Atmosphere: 1

Food: 1

Service: 1

kowanna swopes

If I could give them no star I would stopped by this jack’s in the morning and got a bacon egg cheese sandwich and some tater tots and the tater tots tasted disgusting and old so it tasted like old grease and I threw up so I went to try to get my money back and this manager said she can’t give me my money back do not eat here because they don’t change grease causing people to get sick!!!

Chasey Curbow

The odor when enter was foul. Upon entering the women's restroom it made sense where it was coming from. The floor was flooded with water and paper towels. There was no toilet paper which caused someone to stop the toilets up from using the paper towels. The gentleman at the front counter was very polite when I mentioned it and even while he took my order. The service was fast, and my order was correct. However, the chicken was not fresh and the biscuits were too hard to eat. I don't think I'll be returning after also finding out about their health score of 77.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Chicken Biscuit Combo

Amanda Hardy

Tea is always old tasting I always get pancakes lately they have been just soggy and that’s not how I remember ever getting

Atmosphere: 3

Food: 1

Service: 3

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