OH! Bryan's Family Steak House

727 Main St W, Hartselle
(256) 773-8788

Recent Reviews

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Keith Al-Dijaili

Food wasn’t great at all. Dressings at Bar watered down. Food has no taste to it. Very bland . Food cane out but nit everyones together . Steak was cooked wrong . One star ⭐️ and that’s being generous.

Jerri Wilbanks Ray

absolute BEST salad bar anywhere...plus, great prices and friendly staff

Teddy

Every time I order takeout the fries are always cold !
I just spent $18.53 for two Hamburgers with fries!
You think who’s cooking could at least time it better when making sides like fries!
specially when the restaurant isn't too busy 😠
I don’t like spending almost $20 for two hamburgers!
I like too eat Hot Food not Cold Food!
Check your Takeout before you leave!!

Atmosphere: 4

Food: 2

Service: 4

P.J. Morris

Saturday 1/4/24 was the worst experience i have ever had third time dining here our food took forever when we got the chicken wrap and fries. The fries were stone cold the wrap was a child's size. it was horrible the server went and told them to drop new fries never got them she tried not her fault. It was a horror show very very unorganized place. Then to add insult to injury they were told about the bad food at check out. All i got was the usual excuse and i'm sorry and expected me to pay full price for lousy food. I requested a manger i will not pay for substandard food the manager acted aggravated and seemed put off and gave me a measly under 2.00 refund for food that was nasty. It made me feel like dirt on her shoes. It is unkind to treat people like they are beneath you. If dealing with people and doing the right thing is hard on your perfect self get another job that doesn't include dealing with the public.

Atmosphere: 2

Food: 2

Service: 3

Amy Wi.

Love the salad bar! Hard to find a salad bar anymore

Crystal Blue

My steak was amazing the first time(carry out). Second one was a little undercooked. People.were very nice.

Atmosphere: 4

Food: 4

Service: 5

Telissa Long

My family and I met there to eat before a very special function. I ordered my steak medium well. It was very rare...to the point that it was only lightly seared on the outside edge (bled all over my plate when I cut into it. After flagging down the waitress, I sent it back. They seared the edge that I'd cut off of it and brought it right back. It was still cold!!! After again finding the waitress, she seemed very unconcerned about the issue but offered to take it back again. I had absolutely zero confidence that it would be any better and we had to leave. She just left. We found her AGAIN and told her I'd like to speak to the manager...thinking that I would get a resolution. She was very unconcerned with the problem and was not offering any kind of acceptable solution so I just said that I did not want to pay for a steak that was inedible. She was very RUDE but finally said that she wouldn't charge for the steak but I would have to pay for the sweet potato (that I ate 2 bites of). Fine!!! I can eat a steak anywhere between medium rare and down but cannot eat raw, cold meat.
She blamed it on being busy....they weren't close to full and we went in at 4 pm! How busy do you think they'd be at that time???Yep, not even close! I'd hate to see what they serve at prime time!
I was very polite with her and have never been treated like the Manager came back at me with. She acted like it was such a inconvenience for her to have to deal with any kind of issue and thought I should wait and let them send that raw meat home with me....even though the rest of my family was finished and we had to leave.
Needless to say, I'll never be back in there again. She lost them at least 6 customers that night. My family couldn't believe how rude she was to me.

Atmosphere: 3

Food: 1

Service: 2

Janet De May

Absolutely fabulous. Well worth the drive from Birmingham.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger Steak

Tonda Kuhn

Always amazing!! Great food and friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big OH Burger, Grilled Chicken Breast, Cheeseburger, Blackened Chicken, Fried Okra, Toast, Hamburger Steak, Salad Bar Plate, Fried Mushrooms, Steak House, Chicken Tenders, Catfish, Grilled Chicken, Beef Tips

Lonnie Long

Ordered a medium filet, it arrived medium rare, and was the toughest filet I have ever eaten, and I usually order the filet when I eat out. Order did not even come with a salad. You got one side and a drink for $21.00. Seemed like everything was ala carte. Way too expensive for what you receive. Waitress seemed unconcerned about the under cooked steak, and never offered to refill my drink, sweet tea. Will never waste my time with this place ever again.

Atmosphere: 1

Food: 1

Service: 2

Teri Watson - Realtor - MarMac

Salad Bar is awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Hamburger Steak, Salad Bar Plate, Chicken Tenders, Grilled Chicken, Blackened Chicken Alfredo

Robin Haynes

Food was good and reasonably priced. Atmosphere was good as there was NO music blaring to interfere with having a conversation. Wait staff was attentive enough.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hamburger Steak, Beef Tips

Amanda Clark

The old cars are amazing. Everyone there is so sweet. The food never disappoint. The salad bar is what I live for. The only complaint is they need more choices. They have most of the basics but they need other meat choices. Even take some basic ones and build on it. I have two meats to choose from cause I am a little picky.lol.. but I think if they wanted they could come up with more options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big OH Burger, Hamburger, Hamburger Steak, Salad Bar Plate, Chicken Tenders, Grilled Chicken

Jimmy Berryhill (Jimmy Jams Creates)

Great food at a great price! Loved it keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad Bar Plate, Grilled Chicken

Jason Eau Clair

Went with my family for a meal before a family function. My family all ordered steaks, I had a Chicken Alfredo. All of their steaks were undercooked, but my mother's (who ordered Medium well) was basically raw.
She asked it to be sent back while my Father and Brother just ate theirs in silence, when it came back it had only been seared on that one side that had been cut and had the same issue.
The staff seemed unconcerned about the issue, and when we asked for a Manager she seemed almost unconcerned and upon refusal to pay for a steak that couldn't be eaten, did offer to take it off the bill but made my Mom pay for the sweet potato that she barely got to eat, they took it when they took her steak back to be recooked.
The Manager then explained when paying that it was "busy" the place was almost empty when we arrived and ordered. Will never go here again if I have a choice just based on how they treated my family as Customers.

Atmosphere: 2

Food: 1

Service: 1

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OH! Bryan's Family Steak House

727 Main St W, Hartselle, AL 35640
(256) 773-8788