Jack's
$ • Fast Food, Burgers
Hours:
115 Ross St, Heflin
(256) 344-8424
About Jack's Family Restaurant
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Jack's Family Restaurant Reviews
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They are so rude and never want to do the order right or give you correct sauce. Also get mad when you try to do the rewards scanning thing.
Went thru the drive thru. I ordered a crispy chicken salad, with 3 cups of ranch. I also ordered a #5 combo with coke to drink. I ordered an extra cheeseburger. I checked bag to make sure I had everything. I get home and when my husband unwrapped a cheeseburger, all it had was meat and cheese. All 3 were like that. Maybe at the window start going over the order and then it won't be wrong.
Ratings
Menu
Hours
| Monday | 4AM - 10PM |
| Tuesday | 4AM - 10PM |
| Wednesday | 4AM - 10PM |
| Thursday | 4AM - 10PM |
| Friday | 4AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 5AM - 10PM |
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Jack's restaurant is known for its quality food and quick service. They offer a military discount, and their staff is friendly and endearing, often calling customers "honey" and wishing them a blessed day. There have been instances where orders have been incomplete, with missing items or incorrect drinks and burgers. Despite this, their biscuits are highly praised, being described as the best in two counties. Their chicken and crisp bacon also receive positive feedback. Many customers enjoy their fabulous fried chicken, burgers, and breakfast meals, which are considered great at a reasonable price. They also serve crinkle fries with season salt and thick handmade milkshakes. However, there have been reports of service issues, such as delays in food readiness and the need to double-check orders before leaving.