I live nearby the Helena Chick-fil-a and have been going there frequently. There was a period when customers were few and drive thru service was a little slow but for the last few months it has been a real pleasure to go there. The food is ALWAYS great, and the menu options keep growing with variety and taste. The customer focused service workers in the drive thru are wonderful - competent, friendly and very efficient. I love this place and will continue to go there on a regular basis.
Atmosphere: 5
Food: 5
Service: 5
Mike
The slowest Chick Fil-A anywhere with in 50 miles I eat a CIck Fil-A 4 to 6 times a week all over the area
Atmosphere: 5
Food: 5
Service: 1
Whitney Sanders
The food is standard chick fil a. But their service/timeliness is horrible. Especially when there's less adults working. It's thebonly chick fil a I've ever been to that doesn't use both lanes. They only do 1 lane for mobile vs drive through and it stays backed up forever. The servers move slow wirh no sense of urgency. We'll still to alabaster and pelham
Food: 3
Service: 2
it's _rl0
Was very slow very unattentive to my order and I do that so I was doing what about orders so time wasted is money wasted they kind of just threw my order at me the drinks were kind of spilled in the cup holder everything was disheveled and felt ignored I know the bag says sealed with care but it wasn't sealed with much care
Atmosphere: 2
Food: 3
Service: 1
J T
Always good.
Atmosphere: 5
Food: 5
Service: 5
Leslie R
5hey seemed a little off today. Food took forever to come out and when it did it was cold with none of the sauces we requested. We saw everyone else that came after us getting their food and leave. Then they finally brought ours which was no big deal if it wasn't cold. They are usually on top of it here but just had an off day.
Atmosphere: 5
Food: 2
Service: 3
Kevin Woods
It is a typical Chick-fil-a.....no surprises and good!
Atmosphere: 5
Food: 5
Service: 5
Phil Albro
Online order, drive-thru pickup was efficient; it's Chick-fil-A! Only issue was Chocolate milkshake, which I had requested no whipped topping (which was ok) and 2 cherries, received none 🙁; shake itself was good.
Food: 4
Service: 5
George Wroclawski
Purchased a chicken on a pretzel roll.
Atmosphere: 4
Food: 5
Service: 5
Donna Barnett
Food was hot and delicious. The service is super fast. The atmosphere is bright and clean.
Another large order taken home to my family, another part of the order left out. I don't appreciate spending hard earned money and pretty consistently not receiving what I paid for. I'm going to start sitting in the drive thru and taking everything out of the bag and make sure I get what I paid for I guess. It seems like a pretty easy thing to check an order with the receipt but since ya'll can't do it, I will.
Atmosphere: 2
Food: 5
Service: 1
Ronald Jones II
I love the new QR scan for mobile line. Saves so much time!
Atmosphere: 5
Food: 5
Service: 5
Kenneth Rehme
I really appreciate the attitude presented to the customers. It is in stark contrast to so many other businesses. So friendly, fast, accurate, and tasty. I feel this is why it is such a popular place.
Atmosphere: 5
Food: 5
Service: 5
OZ Universe
Lord's chicken. Jesus chicken. Holy Spirit chicken. It's always good for the soul
I live nearby the Helena Chick-fil-a and have been going there frequently. There was a period when customers were few and drive thru service was a little slow but for the last few months it has been a real pleasure to go there. The food is ALWAYS great, and the menu options keep growing with variety and taste. The customer focused service workers in the drive thru are wonderful - competent, friendly and very efficient. I love this place and will continue to go there on a regular basis.
Atmosphere: 5
Food: 5
Service: 5
The slowest Chick Fil-A anywhere with in 50
miles I eat a CIck Fil-A 4 to 6 times a week all over the area
Atmosphere: 5
Food: 5
Service: 1
The food is standard chick fil a. But their service/timeliness is horrible. Especially when there's less adults working. It's thebonly chick fil a I've ever been to that doesn't use both lanes. They only do 1 lane for mobile vs drive through and it stays backed up forever. The servers move slow wirh no sense of urgency. We'll still to alabaster and pelham
Food: 3
Service: 2
Was very slow very unattentive to my order and I do that so I was doing what about orders so time wasted is money wasted they kind of just threw my order at me the drinks were kind of spilled in the cup holder everything was disheveled and felt ignored I know the bag says sealed with care but it wasn't sealed with much care
Atmosphere: 2
Food: 3
Service: 1
Always good.
Atmosphere: 5
Food: 5
Service: 5
5hey seemed a little off today. Food took forever to come out and when it did it was cold with none of the sauces we requested. We saw everyone else that came after us getting their food and leave. Then they finally brought ours which was no big deal if it wasn't cold. They are usually on top of it here but just had an off day.
Atmosphere: 5
Food: 2
Service: 3
It is a typical Chick-fil-a.....no surprises and good!
Atmosphere: 5
Food: 5
Service: 5
Online order, drive-thru pickup was efficient; it's Chick-fil-A! Only issue was Chocolate milkshake, which I had requested no whipped topping (which was ok) and 2 cherries, received none 🙁; shake itself was good.
Food: 4
Service: 5
Purchased a chicken on a pretzel roll.
Atmosphere: 4
Food: 5
Service: 5
Food was hot and delicious. The service is super fast. The atmosphere is bright and clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are always so nice
Atmosphere: 5
Food: 5
Service: 5
Another large order taken home to my family, another part of the order left out. I don't appreciate spending hard earned money and pretty consistently not receiving what I paid for. I'm going to start sitting in the drive thru and taking everything out of the bag and make sure I get what I paid for I guess. It seems like a pretty easy thing to check an order with the receipt but since ya'll can't do it, I will.
Atmosphere: 2
Food: 5
Service: 1
I love the new QR scan for mobile line. Saves so much time!
Atmosphere: 5
Food: 5
Service: 5
I really appreciate the attitude presented to the customers. It is in stark contrast to so many other businesses. So friendly, fast, accurate, and tasty. I feel this is why it is such a popular place.
Atmosphere: 5
Food: 5
Service: 5
Lord's chicken.
Jesus chicken.
Holy Spirit chicken.
It's always good for the soul
Atmosphere: 5
Food: 5
Service: 5
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